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Shaw Mobile migrated customers access to 5G

wphailtsm2023
I'm here a lot

Shaw Mobile 25GB plan customers who migrated early to Rogers were transferred to this plan:

4G LTE Shaw 25GB BYOD

 

Shaw Mobile customers on the same exact plan who migrated a month or two later were transferred to this plan on Rogers:

Shaw BYOD 27 BYOD

 

For some reason the people on the older plan are locked in to 4G LTE 150Mbps network access ("4G LTE network access. Monthly data at speeds up to 150Mbps") But Shaw Mobile customers with the exact same plan were transferred to plans that just has a 150Mbps network rate limit regardless of it being LTE or 5G.

 

Is there anyone be able to figure out why there isn't any consistency on these migrated Shaw Mobile plans?

1 REPLY 1

Re: Shaw Mobile migrated customers access to 5G

RogersCorey
Moderator
Moderator

Greetings @wphailtsm2023!

 

If you brought your own device while migrating, then you would have been offered a 4G LTE plan. If you’d like to get a new phone, you can activate on one of the 5G Infinite Shaw plans which will allow you to experience the power of the Rogers 5G network with financing options.

 

Regards,

RogersCorey

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