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NFL Sunday Ticket - Every Live Game. Every Sunday.

  The NFL is back! Catch every Sunday afternoon game with NFL Sunday Ticket from Rogers – up to 200 regular season games for just $249.99/season.Ignite TV: Channels 472 to 481. To order, say “NFL Sunday Ticket” into your Voice Remot...

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Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community.     Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged ...

Digital Cable Boxes Keep Becoming Faulty.

Our condo signed a bulk contract a year ago. Not sure why they would sign a contract with something that was being phased out and replaced by ignite. Hence we are supplied with refurbished boxes which I need to replace about once a month. It is a rea...

acPK7 by I've Been Here Awhile
  • 623 Views
  • 4 replies
  • 1 likes

Digtal Box (NextBox 3.0) not transmitting 5.1 sound

Now, allow me to preface this inquiry by stating that I am well aware that this issue has been brought up as well as addressed many times before on this forum alone, especially when the NextBox 3.0 had just come onto the market.   However, no matter ...

ArianK by I'm Here A Lot
  • 230 Views
  • 1 replies
  • 1 likes

SA HD8300 PVR unable to tune some channels

I have a SA HD8300 PVR that was purchased from Future Shop perhaps 10 years ago, not rented.  Has work well for many years. About a year or two ago, some of the channels stopped tuning. For example:494 TSN1495 TSN2496 TSN3500 SN505 SN506 SNWhen tryin...

agrewalks by I've Been Here Awhile
  • 271 Views
  • 3 replies
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CTV News Channel on the CTV website not working

I am in Ottawa and pay for the CTV New Channel (17) in my channel lineup. When I go to the CTV website and try to access the content it asks me to login - which I do via Rogers but then it tells me my access is denied - Unauthorized channel? Can some...

bowie by I'm Here A Lot
  • 316 Views
  • 1 replies
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Resolved! Nextbox 4K PVR and Champion Plus URC2125 Remote

My Champion Plus URC2125 is different than the one that describes on the remote manual. The INFO button is marked as BACK, and the FAV button is marked as INFO. I wonder how can I get the favourite channel listing?   **Labels Added**      

phed by I've Been Here Awhile
  • 423 Views
  • 3 replies
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Resolved! Navigatr guide missing info Jan 20 2022.

Since last Friday most of the prime time schedule has showed an no information.  Since Saturday the Friday and later schedule is fine     **Labels Added**    

wmloucks by I've Been Around
  • 1930 Views
  • 28 replies
  • 0 likes

Screen saver won’t stay on Animals

Ever since the last software update the Ignite TV screen saver keeps cycling between Animals and Entertainment when I have it set to Animals. Support has been clueless and useless.   *** Edited Labels***

mascf1 by I Plan to Stick Around
  • 270 Views
  • 3 replies
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How do I record on a specific time slot with my 4K PVR?

Hi,   I am new to 4K PVR. I have some questions about it. In the record settings, there is "New Episodes" and "All Episodes". What is the different? There is "This day of the week" and "Any day of the week", what is the different? I would like record...

phed by I've Been Here Awhile
  • 259 Views
  • 1 replies
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Resolved! HDA&E Audio only 2 channels

HDA&E has been in 2 channel audio mode for more than a week, instead of the usual 5.1 mode.       ***Added Labels***

RRF1 by I Plan to Stick Around
  • 479 Views
  • 8 replies
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911 On Demand no Longer Available.

 Hi - I watched half the season of 911 through on demand, and now the whole series is gone!!  Is this permanent?       **Added Labels**

CLMJN by I've Been Here Awhile
  • 387 Views
  • 4 replies
  • 0 likes

Peacemaker on Crave

I’m trying to catch up on the new show Peacemaker on Crave on demand but it is missing episode 3. It Listed 1,2 and 4 which just aired this week… kinda frustrating   *Added Labels*

Rajalina by I've Been Here Awhile
  • 431 Views
  • 4 replies
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Is there a maximum number of digital cable boxes that you can have?

I seem to recall that in the past when I wanted to add cable boxes I was told that there was a maximum of 10 cable boxes per account.   Does such a limit exist and is it still a binding constraint?   I have older cable boxes like SA8300HD, SA4250HD, ...

wayner92 by I'm a Reliable Contributor
  • 323 Views
  • 1 replies
  • 0 likes

Does Netflix, Crave etc via Rogers Provide Native App Access?

I don't have IgniteTV, but I have a question about using Rogers to pay for service subscriptions. I understand that subscribing to services like Netflix and Crave through Rogers allows you to use the Ignite STB search feature to search across their c...

chank by I Plan to Stick Around
  • 420 Views
  • 8 replies
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Can’t log in to fire stick

When I log into the fire stick the Rogers page says I’m not authorized. I have these channels as part of my package and for some reason, the login page doesn’t work. Please fix this.   *** Edited Labels ***

Can I keep Digital TV and have only Internet and Home Phone be Ignite

Hi, My phone line is with Bell and use to be supplied using traditional phone wiring.  It started having some probs (they said the wiring leading to the house was shorting) and since I had a fiber drop coming to the house, they switched my phone serv...

Hwaiting by I Plan to Stick Around
  • 814 Views
  • 7 replies
  • 0 likes

MTV Audio Problems

Anyone one else out there having audio problems with the MTV channels?   A few times a minute, the sound just cuts off for a brief moment - a bit annoying.   I've reported this a number of times but they want to send a technician over - not plausible...

mjm2 by I Plan to Stick Around
  • 2310 Views
  • 15 replies
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Is Rogers going to force me to use Ignite?

I have the digital tv service still, although they keep pushing the price up on that.  Once this current bundle expires is rogers going to force me to get Ignite or will they continue the digital tv still?  I refuse to go to Ignite, I have seen the r...

RyeEncoke by I Plan to Stick Around
  • 3608 Views
  • 16 replies
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Episode 4 of Station Eleven missing from OnDemand

I access Crave OnDemand through Channel 100 on Rogers. I can see episodes 1,2,3 and 5, but not episode 4 which came out the same day as episode 5. Using Search function also doesn’t find it. Any suggestions?     *** Edited Labels***

Tinker2 by I've Been Around
  • 288 Views
  • 2 replies
  • 0 likes