TV
Digital Boxes, Digital Adapters, PVRs, channels & programming.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Cable Wires

Cable wire was attached to the box on my property over a year ago. We were told it would be removed in a couple of weeks. Since then, another cable wire has been attached and no one is coming to remove them!They’re wrapped around my tree & above & ac...

Leaflover1 by I've been here awhile
  • 1402 Views
  • 3 replies
  • 0 likes

TV Feed Breaking Up

Stittsville, ON.  Why is the TV feed breaking up every few seconds.  All channels un-watchable.       ***Edited Labels***

billoncb by I've been here awhile
  • 1061 Views
  • 5 replies
  • 0 likes

Resolved! Atlas remote guide button not working

I have a atlas remote for a rogers digital set top box, the guide button will not work. Sound and channel buttons work fine. Any help most appreciated.   *** Edited Labels ***

Brian34 by I plan to stick around
  • 1231 Views
  • 5 replies
  • 0 likes

Resolved! HBO on Demand

What happened to HBO on Demand?I tried accessing Crave On Demand but there is nothing there for HBO;only one program "The Sopranos".I cannot find a separate HBO On Demand channel.   *** Edited Labels ***

a084299 by I plan to stick around
  • 1198 Views
  • 3 replies
  • 0 likes

Resolved! Cable Channels Blacked Out in Oshawa

Ignite TV cable channels are blacked out in Oshawa for the last 15 or so minutes.  Internet and phone are working fine.  Is anyone aware of problem and will it be fixed soon?         ***Edited Labels***

Long process to add channel

How long and how many customer service employees does it take to add a channel?   Rogers: Hi, my name is x from Rogers in Charlottetown. Thank you for taking the time to connect with us, how are you doing today?   Customer: Hello. Please add a and b ...

Resolved! Cable Issues

Anyone having issues with some stations blacked out?

Cindy66 by I'm here a lot
  • 2970 Views
  • 16 replies
  • 0 likes

Resolved! 911 On Demand no Longer Available.

 Hi - I watched half the season of 911 through on demand, and now the whole series is gone!!  Is this permanent?       **Added Labels**

CLMJN by I've been here awhile
  • 1928 Views
  • 6 replies
  • 0 likes

Resolved! Legacy Customer Premise Equipment

I just received an email saying I need to return my Legacy Customer Premise Equipment. I'm confused. What does this mean?

CNBC World instead of USA /Rogers Toronto

It is February 2023 and I understand there was a similar topic in 2021. But for a couple of weeks now, the programming says one thing and the channel is being switched to the world feed, usually at 7 pm. And on the weekends the whole day.  What is th...

arka33 by I've been around
  • 1090 Views
  • 4 replies
  • 0 likes

Resolved! CTV Stations

Anyone having issues with the CTV stations? Just recently sometimes we get them & sometimes we don't. The screen is just black.     *Edited Labels***

Cindy66 by I'm here a lot
  • 1152 Views
  • 3 replies
  • 0 likes

Resolved! Formula 1 Racing schedule.

I'm no longer a Rogers Digital Cable subscriber, I now have IPTV from my ISP.  When on Rogers Cable I recorded everything and just occasionally watched News live. That hasn't changed for me.   I had the Bahrain GP Qualifying  scheduled to record at 1...

OLDYELLR by I'm a senior advisor
  • 3720 Views
  • 6 replies
  • 0 likes

Poor in house cable line to upstairs

Have had many channels "black out" at any given time. Watching one minute, change channels, then come back seconds later, and the channel is blacked out. Usually lasts a few minutes, to approx. 1/2 hour or so.  Blacks out many other channels at the t...

1steve by I plan to stick around
  • 999 Views
  • 3 replies
  • 0 likes

DVR is useless

It has been a month now of recordings (set to erase after a year) spontaneously disappearing (not even available in the restore deleted folder). After it deleted some random things that were a few months old it has now been mostly new recordings. The...

Resolved! Warning: Don't Record anything If your area has a Legacy TV outage

There's a known outage in my area (Toronto). as of 7am, all my digital legacy channels are now black (except for Lobby channel, and VOD) and no audio options exist via Info button.The good news is that all previously recorded programs on the PVR will...

mebe by I'm a trusted contributor
  • 893 Views
  • 3 replies
  • 0 likes

Rogers service available using generator

We have Ignite TV and internet. Hydro One is doing a scheduled power outage where we live in a huge area in and around Caledonia, ON. This will be overnight for 8 hrs on June 3 2023 from 10 pm until 6 am.We will have access to a borrowed generator an...

Show Resets to Beginning

Anybody else having issues with shows resetting to the beginning when fast forwarding a recorded show? It only seems to happen when we record the nascar race. Usually 4-5 times when fast forwarding commercials it resets to the beginning. So frustrati...

Bates132 by I've been here awhile
  • 1745 Views
  • 7 replies
  • 0 likes

Picture Breaking up/Pixelated

I've been having this cable TV problem for over two years now with the picture breaking up or pixalated on certain channels. 1,3,8,20,62,57 Rogers fixes the problem and it works for several weeks or over a month then the problem starts again. Last ye...

adm7007 by I plan to stick around
  • 1328 Views
  • 1 replies
  • 0 likes

Legacy Digital Guide Error - Mrs. Davis Epis 1 - Start time Error

Digital Legacy Guide Error - CTV SciFi started the first episode of "Mrs. Davis" about 5 minutes or more before its scheduled starting time of 10:30 pm (following the Series finale of Picard). I didn't miss anything because I also recorded Picard, bu...

mebe by I'm a trusted contributor
  • 549 Views
  • 1 replies
  • 0 likes