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Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Soccer

English soccer just moved from DAZN (which Rogers Ignite shows) to FUBO TV. Is Rogers going to link to this? If not, how do I get it through my Samsung smart TV? Help!     ***Added Labels***

Doug67 by I've been around
  • 4288 Views
  • 4 replies
  • 1 likes

Missing episodes

There's a new show on CBC called St Pierre and episode 1 was never available on On Demand yet episode 2 is available.Also new show called Animal Control on Fox is not available on demandAny idea why all episodes are not showing On Demand?Thank you   ...

KriataLad by I've been around
  • 643 Views
  • 1 replies
  • 0 likes

Digital/Analog

We switched from Cable to Infinity in March last year and have two TVs connected. We have a third TV which we have rans off the old cable and we plugged it into a digital to anlog box to watch TV. However since switching from cable to Infinity we no ...

rgriffit by I plan to stick around
  • 465 Views
  • 1 replies
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Resolved! digital cable box after switching to Ignite

Hi, I just switched to Ignite TV. I'm wondering if my Nextbox or the older Explorer box will still work? I was going to run cable out to the garage and put one of them out there. Thanks 

Power cord for 9865HD PVR

Anyone or Rogers store in Ottawa have a spare power cord for a 9865HD PVR?   I am looking for one.   **Labels Added**    

RW12 by I've been here awhile
  • 2274 Views
  • 5 replies
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Adding Sportsnet & TSN

I am an existing Shaw [and now sadly] Rogers customer and all I want to do is add Sportsnet and TSN back onto my tv package after a short hiatus because I see there is FA Cup football on tomorrow morning.BUT I cannot find any way to do it.It starts a...

Covergirl by I've been here awhile
  • 1216 Views
  • 2 replies
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Missing stations

I am writing about our building cable account. Kingsley Manor supplied through the Lions Club.We recently had a fee increase and immediately afterwards, some of our channels were cut. Eg. 29 & 63.WHY?     **Added Labels**

Foxtail3 by I've been around
  • 489 Views
  • 1 replies
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channel listings

please send me a list of channels for ignite premier for Caledon     ***Edited Labels***

Flavour Network?

I've been seeing lots of ads for Flavour Network and it was supposed to launch today, but I'm not able to find it when I try to add it as a flex channel- how do I get it?

Gina21 by I've been around
  • 1484 Views
  • 4 replies
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Rogers Subcontractor Management

Rogers needs to take a more proactive role in ensuring their subcontractors which are contracted to do burials for residential services do so in a timely manner. I have waited since last October to have an exterior coax cable buried below ground to m...

Jeff96 by I've been here awhile
  • 5701 Views
  • 9 replies
  • 0 likes

replacing cable remote

I have been on hold with Rogers for an hour, waiting to request a new PVR remote because the local Rogers store confirms that they have these things but will not give one out. I assume that the purpose of making me hold and listen to the most appalli...

keb by I've been here awhile
  • 1180 Views
  • 5 replies
  • 0 likes

Resolved! Hollywood Suit

Why hasn't the Hollywood Suit channels for the free preview from December 1st until January 5tb not come through yet? It keeps telling me I need to subscribe to channel. Anyone else experiencing this?

Ydhdbx by I've been here awhile
  • 1184 Views
  • 3 replies
  • 0 likes

TV Listings

Does anyone know how to print a list of TV stations without getting the logo of each station?   *Added Labels*    

mepowell by I've been around
  • 1013 Views
  • 1 replies
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How much longer until legacy cable is discontinued?

I just saw a post on another forum of a Shaw customer in western Canada who is being forced to switch over from legacy cable to Shaw Ignite. I imagine it is just a matter of time until that happens to Rogers customers as well.  Anyone have any insigh...

wayner92 by I'm a senior contributor
  • 5340 Views
  • 7 replies
  • 0 likes

NHL Centre Ice

Why can’t I watch my NHL team and have a choice as to home or away feed?  Nothing worse than listening to another team’s feed.  If I knew I couldn’t choose I wouldn’t have signed up for this.       ***Edited Labels***  

Louise8 by I've been here awhile
  • 902 Views
  • 4 replies
  • 0 likes

Rogers TV Guide Dark and Awful!!

Nov 2024Just switched from Years of Bell Fine to Rogers. They still never updated their horrible TV Guide, it's too Dark and doesn't list the days of the week in all their time slots. Hard to figure out trying to prerecord a show if it only gives you...

Canslaw1234 by I've been here awhile
  • 1214 Views
  • 3 replies
  • 0 likes

Time To Say Goodbye

Shortly after upgrading my Bell Fibe Internet Service in mid-August,I received the following letter from Rogers. It's time to upgrade your equipment Thank you for being a valued Rogers customer for so many years.We're grateful for your loyalty and co...

a084299 by I plan to stick around
  • 6107 Views
  • 12 replies
  • 0 likes

Is Rogers going to force me to use Ignite?

I have the digital tv service still, although they keep pushing the price up on that.  Once this current bundle expires is rogers going to force me to get Ignite or will they continue the digital tv still?  I refuse to go to Ignite, I have seen the r...

RyeEncoke by I plan to stick around
  • 16399 Views
  • 18 replies
  • 1 likes

Resolved! MLB Network has sound, but NO picture with Digital Legacy

Tech support is too busy to answer my calls, so I'm not surprised that the Black screen with only correct sound, has been like this since yesterday.It was briefly fixed yesterday, but the Rogers system probably switched to the secondary feed and neve...

mebe by I'm an advisor
  • 1276 Views
  • 1 replies
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Resolved! Digital cable television packages

Where would customers of the digital cable television service (not to be confused with the new Ignite platform) be able to find packages and pricing information?  The Web site is extremely poor in navigating and finding this information, and the cust...

422151819119 by I plan to stick around
  • 16724 Views
  • 36 replies
  • 1 likes