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NFL Sunday Ticket - Every Live Game. Every Sunday.

  The NFL is back! Catch every Sunday afternoon game with NFL Sunday Ticket from Rogers – up to 200 regular season games for just $249.99/season.Ignite TV: Channels 472 to 481. To order, say “NFL Sunday Ticket” into your Voice Remot...

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Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community.     Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged ...

Anyone successfully replaced the hard drive in 9865 PVR in 2022 ??

Last time I tried a year ago, it was never able to upload software after the replacement drive was physically installed. It was stuck in a pending state waiting for something from the network. No help from Rogers.      ***Edited Labels***

DE_ by I Plan to Stick Around
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4:3 program over a 16:9 transmission

Greetings, I got roped into this and now I’m reaching out to you.  We all have a modern day widescreen 16:9 TV.  We are viewing an older program filmed in 4:3 standard screen.  I don’t know exactly what is going on.  I believe the station – and not n...

NFL Sunday Ticket - Every Live Game. Every Sunday.

  The NFL is back! Catch every Sunday afternoon game with NFL Sunday Ticket from Rogers – up to 200 regular season games for just $249.99/season.Ignite TV: Channels 472 to 481. To order, say “NFL Sunday Ticket” into your Voice Remot...

NFLST.png NFL.png

Channel not working on PVR

We have 1 PVR and 2 regular HD cable boxes. We are NOT on Ignite.27 & 263 are where we normally find W Network. The channels appear fine on the 2 regular cable boxes but on the PVR, we either get an extremely pixelated frozen image or just a black sc...

TpBoomer by I've Been Here Awhile
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  • 2 replies
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Flex Channel Technical Problems

I just signed up for Rogers TV and Internet with a door to door Rogers Rep.  I She offered me Internet + TV Sports+28 channels for $99 plus a second TV out let for $10 more for $109.The Internet works fine But I didn't get some of the TV Channels I a...

RobScarbs by I've Been Around
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Placement of Crave channels

In 2018, we saw the rebranding of The Movie Network to Crave, and since that time the channels that belong to this package have been out of order on your network:301: Crave 1302: HBO 1303: HBO 2304: Crave 3305: Crave 2306: Crave 4307: Starz 1308: Sta...

Inconsistent identification of TSN channels

In 2014, expanded their network with the rebranding of TSN to TSN1, and the introduction of TSN3, 4, and 5.  Since that time, you've identified these channels as follows on your network: 494: TSN1H495: TSN2H496: TSN3H497: TSN4H498: TSNH5 The, "H," is...

Broadcast of PPV preshows stop 10 minutes early

I have noticed that the broadcast of free preshows on Sportsnet Pay Per View (channel 348) ends 8-10 minutes early; with the screen first turning entirely black and then the standard message shown: "This PPV event will start in (time)".  The broadcas...

Video and audio issues with PBC event on SN PPV

The PBC event that is being shown on SN PPV this evening is experiencing serious issues.  For the first five or so minutes, there was just a blank screen.  This was then resolved, but since that time the broadcast is not in English, but rather in Spa...

Unable to subscribe to new channels using NextBox 4K UHD PVR

There was a time when it was possible to add new channels using NextBox 4K UHD PVR; by navigating to Settings - Apps - Get MORE TV.  For approximately the past two years, we are presented with the following message when attempting to subscribe to new...

Rogers Cable TV not getting all my channels?

Since yesterday my channel availability has been changed. I have rebooted twice with no change. Anyone else having this issue?     **Added Labels**

bg47 by I Plan to Stick Around
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Subscribed Channels Missing "Loading... one moment please"

Today, started getting "Loading. One moment please" on more than half of my subscribed channels. This is only occurring on my Netbox 3.0, it is not occurring on my older box. Interestingly, two days ago got a message on the Netbox that it updated the...

robseeley by I've Been Here Awhile
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Service Issues

Interrupted service of internet and tv for over a week now.  Am really frustrated.   Called and the guy did something but no improvement       ***Edited Labels***

donpatnolan by I've Been Here Awhile
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Resolved! Rogers Cable TV TWN Weather Network Channel - where has it gone?

What has happened to channel 23 - The Weather Network?  Where has it gone?  I have watched it daily for years, then yesterday (July 30, 2022) it carried sports information but no weather.   *** Edited Labels ***

Lenathor by I Plan to Stick Around
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Switching to Ignite TV - Feedback

Do NOT switch to Ignite, it is a terrible service and you will lose all your legacy PVR recordings and your cell phone may not be able to connect to Ignite WIFI.   I got suckered into switching to Ignite by being told that my legacy PVRs would still ...

A lot of channels are blacked out while others work

I  had all my channels blacked out till a technician passed earlier. After a few moments he removes a ATTEN 3-Fam-3 from the back of my digital box. I also want to note, it wasn't I that had put that on the box. It was a previous tech supporter., and...

nfrelon by I've Been Around
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Resolved! The information bar at the bottom is flickering

When watching TV, the information bar at the bottom of the TV screen is flickering. You can see what I mean here https://www.youtube.com/watch?v=lKPi8aVO9F8    Is this a problem with my TV or is it a problem with Rogers cable?   *** Edited Labels ***...

User1981 by I've Been Here Awhile
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Resolved! rogers 4k box not booting

hello, I have a Rogers 4K box, NOT a PVR, i bought it off someone a few years ago and was working fine. I started to have issues with it not staying connect to rogers services (TV coax), and now recently the box gets booted from the network and shows...

jim31 by I'm Here A Lot
  • 776 Views
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CNN Picture Quality very poor

These days are spent watching quite bit of CNN.But the picture quality is intolerable.With every scene change the picture goes blurry and then slightly clears a second later.It is time for Rogers to stop giving it's subscribers the bare minimum quali...

RRF1 by I Plan to Stick Around
  • 1336 Views
  • 14 replies
  • 1 likes