Rogers Xfinity TV
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Constant dropping of anything other than cable

If I am watching anything other than cable such as Netflix or YouTube, every 5-10 mins or so the screen goes black and then restarts to cable. I have to wait for it to reset and then go back into the app to continue watching what I was watching. I ha...

J9Hynes by I've been around
  • 674 Views
  • 1 replies
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Resolved! Ignite TV packages and channels comparison for plan choice

Hi all, We're not watching a lot of TV these days due to Netflix, Prime Video, etc. Currently we have the Flex 20 + Sports.   It's really difficult to get a clear all in one view, of what channels would be available if I went up or down (most likely)...

JJRRN by I plan to stick around
  • 17138 Views
  • 8 replies
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Ignite Installation no Fibre to the home

Sigh.This is the second time a Rogers technician has come to my house to install Rogers ignite tv and internet. This is also the second time I’ve been told YES YOU HAVE THE FIBRE IN YOUR AREA AND TO YOUR HOUSE!After a month between the first non inst...

U2brothr by I plan to stick around
  • 3781 Views
  • 11 replies
  • 0 likes

Unable to exchange flex channels

I just got my ignite tv box hooked up and the standard channels all seem to be working but i want to adjust flex channels. The trouble is that the "usage and services" tab under myRogers account is empty and the "services" tab on the phone app is gre...

noname14 by I've been around
  • 886 Views
  • 2 replies
  • 0 likes

Ignite TV - Netflix & Crave

I have subscriptions to Netflix and crave, not through Rogers, but both apps won't work through my tv box. They work through my smart tv apps and my phone apps. I'm finding this extremely frustrating and am wondering if there is a work around for thi...

Watch Ignite TV at 2x Speed

Hi,   I would like to watch some saved videos at 2X speed rather than the normal speed.  Am I able to do this through the IgniteTV site on my PC, or even on the television using my remote?  I am able to do this on my DVD player.  I think they call it...

Vorlaufer by I've been here awhile
  • 1165 Views
  • 2 replies
  • 0 likes

Rewind Live TV

For the last two days I have been unable to rewind live TV.  For example, if I had been watching a channel for 15 mins, I was able to rewind at least 15 mins.  That is no longer the case, as it appears that it is no longer buffering the program more ...

jjjjy7 by I'm a reliable contributor
  • 8168 Views
  • 23 replies
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Cannot log in to TSN onlone

I cannot log into TSN online. When attempt to log in, the page cycles, then asks for log in again. I have cleared browser cache and tried multiple browsers. Access to SportsNet is OK. I have the Ignite TV Popular package   *** Edited Labels ***

IAmTeeter by I've been here awhile
  • 1957 Views
  • 3 replies
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IGNITE TV - CONS

I got Ignite TV installed 5 days ago.  MyRogers account still doesn't reflect the changes.  Technician said changes would show in 24 hours.  24 hours later, Rogers chat technician says sometimes 72 hours.  Big CONS I've noticed so far:  1.  The Flex ...

Flexit by I've been here awhile
  • 2853 Views
  • 4 replies
  • 1 likes

Resolved! Golf fans: Watch The Match on Headline News today

Each year, Canadians get to watch The Match (and pregame) on Cnn Headline News.I'm not a golf fan, but Charles Barkley, Shaq and Ernie are on the pregame show, so I'm watching it now (on channel 543 Digital Legacy).No need to have TNT, since it's air...

mebe by I'm an advisor
  • 1298 Views
  • 1 replies
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Resolved! WNED (PBS) not available in Ignite TV?

In trying to select an Ignite Bundle, I looked at the channel lineups but couldn't find WNED or PBS, even on the most expensive package, even as a "Flex" channel. Is this true? Or, is it just an error in the website?   Rogers keeps hyping Ignite, wan...

jc277 by I plan to stick around
  • 8614 Views
  • 6 replies
  • 4 likes

Resolved! Curious about purchased movies.

So... I have 15 movies I've *bought* at about $25 each (much like buying a DVD) over the past year or so, but may be moving outside Rogers territory for a job and likely won't be able to access them through streaming on a Rogers service.  Do I get to...

No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
  • 870 Views
  • 2 replies
  • 1 likes

Does Rogers plan to get rid of On Demand service?

Just wondering if Rogers is planning on not having it anymore . Was disappointed n the summer I like to watch shows on demand example will Trent you need Disney for that I taped the first 2 episodes I’m wondering all show going on that direction.You ...

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
  • 659 Views
  • 1 replies
  • 0 likes

Reminders Not Always Working

I have two reminders set up for CTV National News at 11PM.  There is one reminder for weekdays and one for weekends since the title is slightly different due to different newscasters.   I can view them under my "scheduled recordings - reminders" and ...

57 by Resident Expert
  • 1260 Views
  • 3 replies
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Ignite Account Issues

Good morning. So since June 4, 2023 we have contacted rogers at least once a day.  The account is Non locked and we are not able to do anything with it except pay our bill.  We have been told over and over again that the problem can be solved by an a...

shirlhoward by I've been here awhile
  • 1125 Views
  • 3 replies
  • 0 likes