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Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Duplicate channels

Many of my Ignite TV channels are duplicated but seem to have the same attributes - both HD, for example. FX is 15 and 95. What is the difference? 

seahaggish by I've been here awhile
  • 3636 Views
  • 6 replies
  • 2 likes

Resolved! Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

Resolved! My remote

one of the buttons on my remote has disintigrated how can i exchange please     ***Edited Labels***

HGG7 by I've been around
  • 1123 Views
  • 1 replies
  • 0 likes

Resolved! Removing reminder!!!

When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please?   **Labels Added**    

Callalili by I plan to stick around
  • 2232 Views
  • 1 replies
  • 0 likes

Resolved! No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've been here awhile
  • 5002 Views
  • 12 replies
  • 0 likes

Resolved! Ignite app stopped working

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue   ***EDITED LABELS***

leonard2794 by I've been here awhile
  • 2001 Views
  • 4 replies
  • 0 likes

Resolved! Ignite TV Box Connection Nightmare

I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help.   One of my TV boxes had been on the fr...

kingcobra by I plan to stick around
  • 13280 Views
  • 4 replies
  • 0 likes

Recordings

As we would like to record one program at a certain time each day, ignite actually records every one of these in all time zones. Therefore, we will have multiple recordings of the same program. This takes up recorded space daily. Changes need to be m...

Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 1589 Views
  • 2 replies
  • 0 likes

Ignite shutting down

We continue to have connection issues with our ignite. I then attempted to hardwire to the internet modem, seemed to be ok for a few days and now it's dropping again and the screen just keeps going black. I had another ignite box so I swapped them ou...

Ignite app casting to Chromecast

We have been using the ignite app and casting to our TV through a Chromecast for quite some time, suddenly yesterday the app stopped allowing us to cast. We have 2 TVs and 2 chroemcasts and both are doing the same thing. Is anyone else having the sam...

Lorhac by I've been around
  • 583 Views
  • 1 replies
  • 0 likes

Resolved! Can I select a different language for each Ignite TV box?

I am going to have to switch to ignite as they will no longer service my standard cable internet/TV. I have a tenant that has his TV next box set to French Language, mine is in English.  With the Ignite tv box, can we still have the language set by e...

DB123 by I've been around
  • 1974 Views
  • 2 replies
  • 0 likes

Resolved! Remote

Hello The right channel selector button on my remote no longer works. How can I get a replacement please?       ***Edited Labels***

Turn off Screensaver at Startup

Hi all,   I wanted to know how to turn on the TV and the box without turning on to the screensaver.   To give some color. We have a tv that we want to automatically turn on in the morning with a power timer, so both TV and the box is turned on at the...

aboyaci by I plan to stick around
  • 3042 Views
  • 5 replies
  • 0 likes

Ignite TV recordings - Outside of Canada

I wanted to find out if there is a way to watch recordings from remote locations, during travel. When we were in Europe I wanted to watch some of the sports events we had recorded. I was able to access Ignite TV page and see our recordings, however c...

Demirs by I've been here awhile
  • 2350 Views
  • 2 replies
  • 0 likes