Rogers Xfinity TV
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Ignite issues.

Am new to Ignite since Aug23. Prev was Shaw Gateway customer and with merger, Shaw 'forcing' Gateway users to Ignite TV.  I am in Vancouver.  Unbeleivable  problems with Ignite.    Issues:  1. Lower channels ie 101 up to 115 cannot view. These are th...

BarryC604 by I plan to stick around
  • 1485 Views
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Ignite apps

Am previous Shaw Gateway customer.  Forced to merge with Rogers.  Forced to  'upgrade' to Ignite.Nothing but major problems with Ignite TV.    Shaw Gateway could install/load Spotify.  Ignite at this point cannot install/load Spotify.   Huh?  Is'nt  ...

BarryC604 by I plan to stick around
  • 1785 Views
  • 5 replies
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stingray music

I recently signed up for Rogers Ignite Total TV package. The installation went well and the technician asked me if I wanted basic internet naively I said yes. Installation went well TV channels worked. I was going through the channels and asked for S...

kickgoal1 by I've been here awhile
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Resolved! IgniteTV casting to Chromecast error

Hi, is anybody else having problem casting from IgniteTV to Chromecast? I was able to do this fine 2 days ago but unable to since yesterday. I am able to cast Youtube just fine. I got the "TVAPP-00115" error. I think it must be something from Roger's...

ohan by I've been here awhile
  • 6145 Views
  • 9 replies
  • 1 likes

Fox channel not available

since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing   ***EDITED LABELS***

jondoe2 by I plan to stick around
  • 8951 Views
  • 26 replies
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Resolved! Fox Business

I have IgniteTV Flex 20 with Sports. Fox Business is not one of the available channels on  this package. How do I order this one channel?     ***Edited Labels***

cambey by I've been around
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Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
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Not very comforting

was just checking the Rogers website in preparation for my eventual (?) change to Ignite and got this:         ***Added Labels***

Rogers today.jpg
FredGarvin by I plan to stick around
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Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
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  • 2 replies
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Resolved! Multichannel PCM

As of a few days ago, my Onkyo AVR is reporting that its incoming audio from the Xi6-T is now Multichannel PCM, rather than Dolby Digital Plus.  This is when I select Best Available on the box, selecting Expert Mode still shows DD+.  What's the diffe...

fwd1955 by I plan to stick around
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  • 1 replies
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Closed Captioning Pause

When closed captioning is paused, is it possible to display the words on the screen for longer than a couple of seconds? The words disappear so quickly. Thanks in advance.

falcios by I'm a senior enthusiast
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Resolved! Recording Times cuts off show

When setting a program to record, the start time is 1 minute earlier and ends 1/2 hour + 1minute later.  When viewing the recording, you see the ending of the previous show. Sometimes, the ending of the main show gets cuts off at the end.   Can the r...

falcios by I'm a senior enthusiast
  • 2020 Views
  • 2 replies
  • 0 likes

Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
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  • 4 replies
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Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 3236 Views
  • 4 replies
  • 0 likes