Error TVAPP-00282

[kevani]

Hi All,

I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4).

Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  About 30mins later after the show ends, I get the error again, and again after I press Resume, the sound is mute.

Can anyone tell me what specifically Error TVAPP-00282 means?  And how to fix this problem?

Thanks.

***Edited Labels***

[-G-]

@kevani  Unfortunately, Comcast only provides an explanation for the most common error codes.

With Safari, do you have iCloud Private Relay enabled and, if so, have you tried disabling it?

[kevani]

Thanks @-G- .

Thanks for the suggestion, however, I just checked and I don't have the Private Relay enabled.  

[FrankStorto]

Has anyone determined a solution to this error message?  Is it browser dependent?

[kevani]

Nope!  Their solution suggestions didn't work.  different browser didn't fix it.  reformatting my computer didn't fix it.  Now I'm looking into moving to another provider since I commute a lot and would like to use my services while on the go.

[FrankStorto]

I can use the Rogers Ignite app on my iPad, iPhone, laptop and Android tablet.  My new car, Polestar, comes with Android and supports the Vivaldi browser.  I can watch Rogers through my Vivaldi browser on my laptop and tablet, but I get the TVAPP-00282 error in my car.  I want to know what the error code means.