Rogers Xfinity TV
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Resolved! No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've been here awhile
  • 4854 Views
  • 12 replies
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Resolved! Ignite app stopped working

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue   ***EDITED LABELS***

leonard2794 by I've been here awhile
  • 1934 Views
  • 4 replies
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Resolved! Ignite TV Box Connection Nightmare

I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help.   One of my TV boxes had been on the fr...

kingcobra by I plan to stick around
  • 12507 Views
  • 4 replies
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Recordings

As we would like to record one program at a certain time each day, ignite actually records every one of these in all time zones. Therefore, we will have multiple recordings of the same program. This takes up recorded space daily. Changes need to be m...

Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 1536 Views
  • 2 replies
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Ignite shutting down

We continue to have connection issues with our ignite. I then attempted to hardwire to the internet modem, seemed to be ok for a few days and now it's dropping again and the screen just keeps going black. I had another ignite box so I swapped them ou...

Ignite app casting to Chromecast

We have been using the ignite app and casting to our TV through a Chromecast for quite some time, suddenly yesterday the app stopped allowing us to cast. We have 2 TVs and 2 chroemcasts and both are doing the same thing. Is anyone else having the sam...

Lorhac by I've been around
  • 539 Views
  • 1 replies
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Resolved! Can I select a different language for each Ignite TV box?

I am going to have to switch to ignite as they will no longer service my standard cable internet/TV. I have a tenant that has his TV next box set to French Language, mine is in English.  With the Ignite tv box, can we still have the language set by e...

DB123 by I've been around
  • 1851 Views
  • 2 replies
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Resolved! Remote

Hello The right channel selector button on my remote no longer works. How can I get a replacement please?       ***Edited Labels***

Turn off Screensaver at Startup

Hi all,   I wanted to know how to turn on the TV and the box without turning on to the screensaver.   To give some color. We have a tv that we want to automatically turn on in the morning with a power timer, so both TV and the box is turned on at the...

aboyaci by I plan to stick around
  • 2906 Views
  • 5 replies
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Ignite TV recordings - Outside of Canada

I wanted to find out if there is a way to watch recordings from remote locations, during travel. When we were in Europe I wanted to watch some of the sports events we had recorded. I was able to access Ignite TV page and see our recordings, however c...

Demirs by I've been here awhile
  • 2226 Views
  • 2 replies
  • 0 likes

Option to remove or hide apps from Rogers Ignite platform?

I don't believe this feature exists, but I would like to advocate for it. While rogers apps can be locked, a child can become wise to the lock pin. If parents had the option to remove certain apps (or hide them from view), the temptation wouldn't be ...

Tokai85 by I've been around
  • 1926 Views
  • 1 replies
  • 1 likes

No View of the Lobby

I recently switched from non-Ignite Rogers to Rogers Ignite - TV Only (my PVR was dying).  On the old system I could see the lobby of my building on channel 988.  Ignite doesn't seem to have a channel 988.  If I speak the command "Lobby camera" I get...

hrmckay by I plan to stick around
  • 4237 Views
  • 6 replies
  • 0 likes

YouTube App and lacking functionality

So, I have seen another post here about this issue, however I cannot reply to any posts within it. So…I have been battling with Rogers for over a year about this very simple issue. Numerous tickets have been opened, only to have them closed by some l...

Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 631 Views
  • 1 replies
  • 0 likes

Resolved! AppleTV Hangs at logo on Ignite TV Box

I just received a replacement unit, the XiOne-SC box which replaced by older Xi6-A unit (which worked flawlessly until it died). On my previous unit, I could use the AppleTV app not problem, but on my XiOne-SC box which is brand new from Rogers, the ...

msobkowicz by I've been here awhile
  • 2724 Views
  • 4 replies
  • 0 likes