Rogers Xfinity TV
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Issues with XR15 remote control

There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...

BLW by I plan to stick around
  • 12044 Views
  • 17 replies
  • 4 likes

Broken service

Anyone else tired of loosing service all the time?? Thinking of switching to another provider   *Added Labels*

EricC5 by I've been around
  • 710 Views
  • 1 replies
  • 1 likes

TSN and Sportsnet

As The Prime Time Pack was added to Flex after July 2021 at $3 a month prior to that I believe the 4+1 U.S. stations in my case ( Buffalo stations) were include from Starter upwards. And in most packages prior to the introduction of the Flex Platform...

Flavour1 by I'm a regular
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  • 0 likes

Resolved! Clearing Priority List

I jusyt had to change to the new Rogers TV channel programming. On my "Saved", "Scheduled" , "Series Priority" I have almost 100 programs listed. many  (or most) are no longer even on the TV. How can I clear this long list?   **Labels Added**    

schmidtp by I plan to stick around
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  • 2 replies
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Resolved! How to cancel Crave through Ignite TV

About 3 weeks ago I accepted an email offer from Rogers for one free month of Crave. The promotion expires soon, and since I am not planning to continue, I am trying to figure out how to cancel it, before they start charging me $20 a month.   The pro...

pp171 by I plan to stick around
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  • 8 replies
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Ignite TV sports theme package

The Sportsnet regional channels have been removed from the Sports Theme Package since the changes made on November 1, 2023.  Now in order to get Sportsnet Ontario to watch the Toronto Maple Leafs games I have to change my package and pay an extra $20...

Resolved! Ignite and HDMI-CEC with Samsung Anynet+ On/Off

I have a fairly simple setup, with a Samsung TV and Ignite box (recently installed) I was just curious about CEC - have the Anynet+ ON on the Samsung and HDMI-CEC option turned on in the Ignite settings   So when I turn OFF the TV using the Ignite Re...

gg32 by I plan to stick around
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  • 23 replies
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Pre-existing Acorn tv subscription

I already have an Acorn tv subscription.  I cannot find a way of logging in to my Acorn TV account in Ignite.  The app just wants me to subscribe through Rogers.  Can I not use the built-in app instead of casting from my iPad?   **Labels Added**    

dcdanko by I plan to stick around
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Sound issues started again, at 6 am in Guelph.

All last week sound was going off every 6 seconds for hours between 6am -6pm. It stopped on the weekend. Here it is Monday morning 6am and its happening again. My TV is directly connected to TV with wifi which is also rogers. Fed up!   ***ADDED LABEL...

Slinger by I've been here awhile
  • 1587 Views
  • 4 replies
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Resolved! Xi6-T VS XiOne-SC (B) Bluetooth Specs

Can someone please tell me the Bluetooth difference between the 2 set top boxes? I have 2 different Bluetooth headphones. Both with BT 5.0 support Xi6: one headphone set pairs fine (JBL) and receives audio (although with frequent drops and skips) the...

bigdee2015 by I plan to stick around
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  • 4 replies
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Please bring back text TV and Movie listings

I switched to Ignite recently and the first thing that jumped at me is how poorly TV and movie listings are designed. In my archaic legacy box I could switch listings to the text mode and it would show a very informative view - a list of titles on th...

andre_52 by I've been around
  • 783 Views
  • 1 replies
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Resolved! Ignite and Yamaha Reciever Issues

I have Rogers ignite box hooked up to a Yamaha RX-V6A with a Samsung UN60ES7500 TV. For about a year everything worked perfectly - can control audio thru the receiver, power TV on and off, switch between devices without issues. Then a few months back...

BobbyV by I've been here awhile
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  • 7 replies
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Nextbox 3.0 (9865HD) to Ignite

Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream.. Figuring this has to be a signal issue on Rogers side, called support and they tried zapping th...

Paxton350 by I'm here a lot
  • 5036 Views
  • 12 replies
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replacement for Ignite TV Remote

Replacement required for Ignite TV Remote.  Remote skips ahead when using arrrow forward buttons.  Went to retail outlet and was directed to process request here.     ***Added Labels***

modela by I've been around
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  • 2 replies
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Resolved! Ignite Remote

So while watching a show, the pause, fast forward and rewind buttons are obvious.  Where is the stop?  Just got this silly new system and it is far more convoluted for recordings both setting and watching.  Hate it.   **Labels Added**    

jinx8910 by I plan to stick around
  • 2940 Views
  • 3 replies
  • 2 likes

Resolved! Using my Sony Smart TV with Ignite

Hi. I recently got Ignite and when the technician set it up on my Sony Smart TV there were two options: basic cable (Rogers) or Google TV. The technician set up basic cable so that I use only the Rogers remote. My question is as follows: If I want to...

don10 by I've been here awhile
  • 3419 Views
  • 2 replies
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NTV Newfoundland and Detroit US Channels

Does anyone know If Rogers brought back NTV from Newfoundland, this channel was fantastic and I miss it. I thought it might be available on time shifting but no luck.   Here is another question, wanting to know if it’s possible to get the Detroit US ...

66John by I'm here a lot
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  • 7 replies
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Unable to Load Ignite TV

When I try to access the site, the login screen shows for a split second, and then I just get the black screen with the 3 dots and the message "Now connecting to your entertainment experience" on my desktop   I have done the following with the same r...

OiyBoy by I've been here awhile
  • 5584 Views
  • 6 replies
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Ignite TV Box Bluetooth not Auto-Connecting

I have a Bluetooth speaker that is only paired with the Ignite TV box and vice-versa.  Over the past many months, when I turn on the Bluetooth speaker, the ignite box auto-connects to it.    Starting a couple of weeks ago, this no longer happens.  I ...

jstew by I've been around
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  • 2 replies
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Ignite TV remote?

what is the best remote?I was provided with the XR 15 V2 modelI find I have to press really hard on each button, which aggravates some tendinitis from too much typing.And it’s impossible to see in the dark…Any suggestion?   **Labels Added**

ChuckTO by I plan to stick around
  • 1615 Views
  • 3 replies
  • 0 likes