Rogers Xfinity TV
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Resolved! List of recordings

Where can I find a full list of all my recordings? I would like to delete some of them.        ***Added Labels***

Resolved! Ignite TV - TVO

First off, I'm not an Ignite customer and I ditched Rogers digital cable VIP over a month ago in favour of an IPTV service from my ISP.  It's a regional ISP I've been with since the beginning of public Internet. I've been able to subscribe to the cha...

OLDYELLR by I'm a senior advisor
  • 2790 Views
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Asus GT-AX11000 with Rogers gateway issue

Hi, I am hoping to get some help with my issue. Currently, I have an Arris XB6 gateway set up in bridge mode going hardwire into an Asus GT-AX 11000 in full wireless router mode, now I have a gigabit plan and when using and I get a huge drop in speed...

pablom88 by I'm here a lot
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Ignite TV clients

When you are on Ignite TV do you have to use a Rogers TV device as a client at each TV in your house, or are there Ignite TV client apps for devices like Roku, Fire TV, AndroidTV, Xbox One, and TV OSes like Samsung, LG, etc?   *Added Labels*

wayner92 by I'm a senior contributor
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Certain US Channels Unavailable At Cottage

I have ignite at home along with 500/500 Rogers internet. All is good. I have a cottage and have Ignite on my computer. When I try to watch certain US channels I get a message that they're not available and that I have to be on my home Rogers interne...

optiworker by I've been here awhile
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Resolved! Fairchild TV East (Channel 36) in Ignite TV always zoom

I just switched to Ignite TV and have an annoying problem. Fairchild TV is not a HD channel so I watch it with TV box setting “Auto Zoom”None. I don’t want zooming because it will make the picture “un-natural”. After switching to Ignite TV and settin...

kklee by I plan to stick around
  • 19364 Views
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Ignite TV | Youtube App | Back button not exiting playing video

Tried to start YouTube about an hour ago, and I got a message around "we're having problems with this app", or something similar. Attempted to launch it a few minutes later, and it started successfully.    However, assuming an update was made to the ...

robtoe by I'm a reliable contributor
  • 20075 Views
  • 66 replies
  • 1 likes

Unable to connect Ignite TV service to Plasma TV

Hi, I just converted to Ignite TV and the tech dropped off 3 tv boxes. I tried to hook one up to my 15 year old Pioneer Plasma TV (PDP-5060HD) that has its own media receiver box (which is the only way to connect to the TV panel through the Pioneer r...

Ignite TV Self Installation Options

i am a existing rogers customer and as  have  coda modem and older rogers tv boxes was looking to switch packages. was looking at ignite popular bundle. i contacted  rogers and inquired about  doing a self install to save on the 150 install fee. the ...

slagheap by I've been here awhile
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Resolved! Power On Pin as Opposed to Parental Control PIN

Hello Everyone:   i hope someone reads this and responds. I've been looking for the feature that would allow a pin to be input to access the rogers ignite service. I have TV boxes that I want to lock out unless a PIN is provided. I've looked at the p...

Codexman1 by I've been here awhile
  • 1939 Views
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Resolved! Favourites Channels View - STB vs Ignite TV App

favourites bug?   Some of the channels I add as a Favourite from the "Guide/ Free to Me" list do not appear under the "Guide/Favourite Channels" list.  Most of the one's I have added appear but a few don't strangely.  I have tried to reboot the box a...

geophyzz by I'm here a lot
  • 6469 Views
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Resolved! Audio but no Video Ignite Box

Lately on both boxes, they have started with audio, but no video. It just sits there with the three white dots on the black screen saying welcome. Reset fixes it, bit this did not happen in the past. Any idea what is causing this?       ***Edited Lab...

Grwebster by I plan to stick around
  • 10451 Views
  • 12 replies
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Resolved! Spanish Theme Pack Promo

Hi, I'm looking at the Spanish Popular Package on the website (MyRogers section), it says there's a 12 months 50% off promo.  I see a price at 20$/month.  It's not striked through with a rebated price, so i'm not sure, would it be 10$ a month after t...

stefer009 by I plan to stick around
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  • 3 replies
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Ignite TV Yellow/Green Screen issue on RCA TV

Xi6-T ignite box-how to access video settings   I have the Ignite box Xi6-T which a tech installed today, swapping out the old box because my RCA 4K tv only displayed a green screen & no sound. It worked great when he installed it about 4 hrs ago, bu...

scouternorm by I plan to stick around
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Resolved! Tv box (xi6-t) reports weak signal

HiI just updated to ignite tv and both tv boxes (living room and bedroom) report “weak signal” although I do notice excellent at times but mostly weak. I’m not getting any lags or cutouts but wonder if a weak signal would impact HD quality. I have th...

Dean604 by I plan to stick around
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  • 3 replies
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Resolved! Number of Ignite TV Boxes Affect Overall Internet Speed?

Sorry if this is a duplicate, I tried doing a search on the subject but didn't find the answer.   Can you advise if the Ignite TV service (looking at 4 Ignite boxes installed) will affect the overall internet speed?  I currently have 1Gbps internet s...

Feejai by I plan to stick around
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  • 6 replies
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Ideal Signal levels for Ignite TV

I just wanted to know what the ideal signal levels should be for Downstream and Upstream SNR, Power Level.  This article gave me some ideas but I figure I rather ask the experts at Rogers: https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-mod...

Alex4161 by I'm a senior contributor
  • 5648 Views
  • 9 replies
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Resolved! Xi6a- Multiple bluetooth headphones connected simultaneously

HelloI'm looking to find a way to be able to have both my kids listen to a movie using bluetooth headphones connected to the Xi6a ignite tv box. Problem is I can only get one paired at a time. Is there a way to have multiple headphones connected and ...

Dopps by I've been here awhile
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  • 2 replies
  • 0 likes