Hello, We moved to a new house and transferred our services and brought our hardware with us. Tech came out and ran a new line to the home and got us connected. Unfortunately, this was back in August (2.5 months ago) and we only just noticed the issu...
I added a free preview channel (cbc news) to my favorites list on my Ignite channel listing and now that the preview is over I don't have the option to remove that channel from favorites from the list of options I'm given. How do I get rid of it? I a...
I just switched to rogers ignite. The one thing I was was I wanted to make sure the switch didn't interfere with working from home. I never had any issues prior to switching. Now, my VPN disconnects and reconnects every few seconds, causing all of my...
I looked and I don't see a search option on Crave, Guide and Movies? Is there a search option without using the microphone? Thanks in advance.
How do I return the now grossly inflated rental boxes? ***Edited Labels***
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...
The site that allows to Login to Ignitve TV shows " esfapi.rogers.com "is down or certificate issued has expired. Not sure what to do. ***Edited Labels***
I was told I needed to switch from cable, because it was obsolete. Now I have a zillion channels, 95% of them subscription, and almost none of my old favourite channels. Those that survived the switch have improbable channel numbers and are scattered...
The place where I used to look at all the saved recordings and where I was able to set up new recordings etc I can't get to. I mean they might be there but I can't access the page. I was using the old For You - Ignite TV link and it would send me t...
I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...
The first line of the web page says $20/month equipment rental on all these options, however, I believe that should be $27/month, since you're now charging $17/month for the box. Therefore the $25 per month is actually $52/month? Where's the CRTC w...
In the past I subscribed to Centre Ice so I could watch all the Leafs games. But if I am understanding correctly, Centre Ice is no longer offered individually. Now, again if I am understanding correctly, to catch all the Leafs games I have to purchas...
We had cable installed about a month ago, my son has long nails and likes to pick at things with them, so he thought it woukd be nice to pick a hole in one of the remotes, now it does not work, it’s missing almost all th3 rubber on it, how do I get a...
I had a technical issue with one of 3 boxes in my house. I first contacted Rogers through the text service. Agent tried multiple things and the said to call back if issue persists. It did and I called back. This time on the phone. This agent also mad...
Can anyone please tell tell me why Bill Maher’s show ‘Real Time’ is listed as showing on the CNN TV channel but for the past few weeks it has been showing instead a real-crime programme which is of no interest to me? It still remains listed as Bill M...
With each volume level change, an announcement comes on stating what volume level is at. Why is this happening? Thanks in advance. **Labels Updated**
I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...
My remote from Rogers is suppose to light up went I have it in my hand or move it *Added Labels*
Just attempts to load but never does. ***Edited Labels***
I have read multiple posts on the issue of Ignite recording the same program multiple times. The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy. BUT Ignite records multiple of the SAME episode. IT records no...
