Starting in Sept. - Price Increase for Each Additional Ignite Entertainment Box
Now the Extra boxes are going up to $17 per month.... ***Added Labels***
Rogers Xfinity TV
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Forum Posts
Resolved! How Long Does A Title Stay In Deleted Items List
Let's say I delete a recording - A movie, an episode of a TV show, etc. - It's now in the deleted list. How long will it stay there before it deletes itself? 7 days? 2 weeks? 1 month? Forever? ***ADDED LABELS***
Hiding/not displaying selected channels in the guide
Infinity TV with XR15 remote.Is there a way to hide or not display certain selected channels in the guide?There seems to be NO manual/guide that describes all the detailed functionality of the remote. ThanksBrian
Resolved! How to cancel a Stack TV subscription and other questions about the Ignite TV service.
So apparently I subscribed to Stacktv this happened before I put the pin in for purchases and I must have been messing around a bit. Not that it matters I think I get the 1st month free, not sure, about that either. However, I can't seem to find wher...
Why no apps for Roku, FireTV, AndroidTV, etc.?
There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue. And Shaw used to have an IgniteTV ...
Xfinity Recordings select Entertainment box gone
We have 3 entertainment boxes. Yesterday I noticed that the recordings menu has changed for the worse. At the top in the middle of the menu was access to change which recording Entertainment box you were looking at - it is NO MORE. Now I have enterta...
Resolved! Cannot connect to Rogers Xfinity on my Windows Desktop
Hello, earlier this week I could watch TV using the Xfinity Streaming url. But now, the message appears telling me "Now connecting to your entertainment experience" But it never connects. Tech Chat support can't figure it out. Is anyone in the forum...
Resolved! Missing Channels
After upgrading from Total to Ultimate I am actually getting less channels.Channels showing in myrogers are not there and channels shown as included in Ultimate are missing.Anyone else having this problem. ***Edited Labels***
Xi6 box not showing 4K option
One of my boxes isn't showing a pop-up with channels that have 4K available (eg. Sportsnet). Curious if there's a setting to get that back. ***Edited Labels***
Xi6 Entertainment box reports incorrect Wifi signal strength while hard wired?
I have 2 Xi6s and 2 TVs. One Xi6 is connected to the TV beside it via ethernet while the second TV is connected via Wifi. The second TV is about 25 ft across and one floor down from the modem inside a house. For TV #1, from the Xi6's Device Setting ...
Resolved! New Discovery Channel CH 244 small black bar at bottom
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
Resolved! Intermittent screen freezes and audio dropout
I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...
Resolved! Rogers On Demand- Where has it gone?
As a concerned customer, I am just wondering why Rogers on Demand is gone when it was part of the service agreement I negotiated. I will not pay extra for Stack TV, to bring back Rogers on Demand! I am a deeply concerned customer and I am considering...
Resolved! Xfinity XI6 STB Display Mini Guide Over Video Option
I noticed that there is a Display Mini Guide Over Video Option in the XI6 STB Settings - Preferences - General section & the Default setting is Off. Does anyone know what this setting does when changed to On because I haven't seen any difference in h...
Apple TV App
When will there be a Rogers Xfinity Streaming app for Apple TV? The competition offers this.
how to hide channels of no interest and only see favourites when you change channels ?
we just had Ignite set up and so far so good..... however, we don't like to see unwanted (or unsubscribed) channels while we scroll through..... I know years ago with Rogers we could "hide" channels..... can we do that here ? assigning favourites do...
Resolved! Lobby Watch and Xfinity
Our building had lobby watch when we had cable. When we upgraded to xfinity our lobby watch was not available. I talked to a technician and was told that as soon as they found the signal they could set it back up on s channel. This has been over two ...
Solved: Controlling Rogers Ignite guide with Samsung One Remote Control
I think I may have stumbled upon the method by which you can use a Samsung remote such (as that provided with the Frame tv) to control a Rogers Ignite box (The Xi6* version). I understand there also a box for just streaming, but have no experience wi...
Resolved! Same show on two tvs
I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room? *Added Labels*
Issue with Default Startup Channel on Rogers Xfinity/Ignite Xi Box
I recently started using Rogers Xfinity/Ignite TV and was pleased to find the Default Startup Channel feature on our new Xi box, as it was one of my favourite features on the digital boxes. However, this feature doesn't seem to work as expected. Here...
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