Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
prior to Ignite, the time of day displayed on the receiver. The Ignite receiver does not display time of day, so I'm wondering if there's an option to have Ignite display the time of day on screen full-time rather than just when the Guide is displaye...
Ignite App not working on Chromebook.Last error was 2111 ***Edited Labels***
Hi is anyone else getting this message “ subscription required” for Holiday Favourites? I have never had an issue before, and we get all of the other Stingray channels… *Added Labels*
Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes". This took out down of my Rogers services, not just the TV....
I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...
How come there isn’t an ignite tv app for Apple TV ***Added Labels***
Hello, We moved to a new house and transferred our services and brought our hardware with us. Tech came out and ran a new line to the home and got us connected. Unfortunately, this was back in August (2.5 months ago) and we only just noticed the issu...
I added a free preview channel (cbc news) to my favorites list on my Ignite channel listing and now that the preview is over I don't have the option to remove that channel from favorites from the list of options I'm given. How do I get rid of it? I a...
I looked and I don't see a search option on Crave, Guide and Movies? Is there a search option without using the microphone? Thanks in advance.
How do I return the now grossly inflated rental boxes? ***Edited Labels***
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...
The site that allows to Login to Ignitve TV shows " esfapi.rogers.com "is down or certificate issued has expired. Not sure what to do. ***Edited Labels***
I was told I needed to switch from cable, because it was obsolete. Now I have a zillion channels, 95% of them subscription, and almost none of my old favourite channels. Those that survived the switch have improbable channel numbers and are scattered...
The place where I used to look at all the saved recordings and where I was able to set up new recordings etc I can't get to. I mean they might be there but I can't access the page. I was using the old For You - Ignite TV link and it would send me t...
I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...
The first line of the web page says $20/month equipment rental on all these options, however, I believe that should be $27/month, since you're now charging $17/month for the box. Therefore the $25 per month is actually $52/month? Where's the CRTC w...
In the past I subscribed to Centre Ice so I could watch all the Leafs games. But if I am understanding correctly, Centre Ice is no longer offered individually. Now, again if I am understanding correctly, to catch all the Leafs games I have to purchas...
We had cable installed about a month ago, my son has long nails and likes to pick at things with them, so he thought it woukd be nice to pick a hole in one of the remotes, now it does not work, it’s missing almost all th3 rubber on it, how do I get a...
I had a technical issue with one of 3 boxes in my house. I first contacted Rogers through the text service. Agent tried multiple things and the said to call back if issue persists. It did and I called back. This time on the phone. This agent also mad...
