favourites bug? Some of the channels I add as a Favourite from the "Guide/ Free to Me" list do not appear under the "Guide/Favourite Channels" list. Most of the one's I have added appear but a few don't strangely. I have tried to reboot the box a...
Lately on both boxes, they have started with audio, but no video. It just sits there with the three white dots on the black screen saying welcome. Reset fixes it, bit this did not happen in the past. Any idea what is causing this? ***Edited Lab...
Hi, I'm looking at the Spanish Popular Package on the website (MyRogers section), it says there's a 12 months 50% off promo. I see a price at 20$/month. It's not striked through with a rebated price, so i'm not sure, would it be 10$ a month after t...
Xi6-T ignite box-how to access video settings I have the Ignite box Xi6-T which a tech installed today, swapping out the old box because my RCA 4K tv only displayed a green screen & no sound. It worked great when he installed it about 4 hrs ago, bu...
HiI just updated to ignite tv and both tv boxes (living room and bedroom) report “weak signal” although I do notice excellent at times but mostly weak. I’m not getting any lags or cutouts but wonder if a weak signal would impact HD quality. I have th...
The new screen saver on Ignite gives users the option to press the microphone button and ask for the wi-fi password. There are no controls, no authentication required. Anyone with access to the remote can get access to the wi-fi password. How is this...
Sorry if this is a duplicate, I tried doing a search on the subject but didn't find the answer. Can you advise if the Ignite TV service (looking at 4 Ignite boxes installed) will affect the overall internet speed? I currently have 1Gbps internet s...
I just wanted to know what the ideal signal levels should be for Downstream and Upstream SNR, Power Level. This article gave me some ideas but I figure I rather ask the experts at Rogers: https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-mod...
HelloI'm looking to find a way to be able to have both my kids listen to a movie using bluetooth headphones connected to the Xi6a ignite tv box. Problem is I can only get one paired at a time. Is there a way to have multiple headphones connected and ...
Like a ton of people are doing the over the past few weeks, I am rebuilding my entire home network to add needed performance to sustain the load of three teenagers (social, gaming, online learning, Gsuite) and two parents (zoom, webex, Teams, skype, ...
Our Ignite tv boxes had to be relocated to different rooms & I'd like to rename them on my app. There doesn’t seem to be a way to do that....? **Labels Added**
So I have a TV that was stuck in the middle of the HD revolution. To be clear, this samsung has HDMI inputs and worked fine with our last cable box. Also to clear other possibilities, I have a 4k TV directly beside it that I tested and it works,...
I came across an interesting issue with the XB6 this morning. I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting. I am able to browse the web so I know I am connected. Looki...
Is it possible to hide SSID on Rogers Ignite modem? As per my knowledge, the only way to hide it is by putting it in bridge mode which disables it. *Added Labels*
I was wondering if there was a way to disable the Ethernet ports on the Arris XB6 modem? Trying to make it as “secure” as possible to ensure internet can’t be accessed when it’s not allowed to be I already disabled the WPS and I think the Ethernet p...
When ignite is turned on there is a screen that displays time and weather and nice scenery. Is there a way to manually get back to that screen or do you have to wait for ignite to time out? ***Edited Labels/Title ***
My remote is synced with my TV and sound bar which is ideal for changing channels and turning off the TV. However, I would like to keep the TV speakers off and use my sound system on its own. Is there a way to program the remote to stop controlling t...
Ignite Premier - Is there any reason I cannot continue to use my Nextbox 3.0 for TVor does this new ignite TV box mean I have to remove it. I own that box and would like if possible to keep it on the main TV. My wife is not good with change and she i...
Is there a way to cancel a notification that a sports team is playing? ***Added Labels***
Had my Rogers guy at my house a few days ago to connect an ignite TV box in an upstairs bedroom. He accidentally connected it to the main gateway in my basement instead of our upstairs hallway pod. So I’m getting basically no service to that TV. Any ...
