05-24-2024 10:55 AM - last edited on 05-24-2024 11:07 AM by RogersJo
05-26-2024 10:39 AM - edited 05-26-2024 10:39 AM
Good morning @A-Aron72!
Those two cities are approximately 35KM apart and each of our towers broadcasts up to 5KM. If you're having issues at both these locations, I wouldn't suspect a network issue because you're definitely hopping through multiple towers travelling between these two spots.
Could you be more specific about the locations, please? Is it still happening today? Are you experiencing slow data both indoors and outdoors? What kind of phones do you have? Are they all up to date with the latest operating system updates?
Regards,
RogersCorey