Hoping for Better Cell Service in Goderich Ontario

[Japer]

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

[RogersMaude]

Good morning @Japer,

Thank you for taking the time to bring this up to our attention. We know how important it is to stay connected at all times!

I definitely want to help you understand what could be causing the lack of coverage you're experiencing in your area. Please see below for our coverage map :

In Goderich, Ontario, you should have the ability to connect to either the 5G or 4G LTE network. Can you tell us more about your device make and model as well as the SIM card you're using?

Sometimes cell phones don’t connect to their carrier’s wireless network as they should, which can lead to service issues. The steps below can help.

1. Select Settings
2. Select Cellular
3. Select Network Selection
4. Turn off Automatic
   • Different carriers will appear (this might take several minutes).
5. Select Rogers

Have you had a chance to report the gap in coverage with NetworkAid?

To do so, please access your MyRogers app from your wireless device. Click the "Support" tab, then the black "Network Aid" button and finally "Report" on the bottom right corner.

Looking forward to your reply!

RogersMaude