Network & Coverage
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EXT coverage block

We have been blocked from extended coverage since we moved out of Rogers cell tower range. After some digging, we found that the policy states we will be given 24 hours notice. We live many hours away from the nearest service counter to switch carrie...

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 544 Views
  • 1 replies
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Rogers in Yukon

Anyone having any idea why Rogers not expanding coverage to yukon?atleast in whitehorse?       ***Added Labels***

dun95 by I plan to stick around
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Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

Asked by Roger’s to leave and go to Bell

Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...

Marko65 by I've been here awhile
  • 3531 Views
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Resolved! Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a reliable contributor
  • 5506 Views
  • 19 replies
  • 1 likes

Resolved! Volte on Rogers-ext network

Hi, I'm wondering what is the plan for volte on the Ext network as the 3g network is slowly getting worse and disappearing. All new towers and antennas being put up in the last year have no 3g so whenever there's no Rogers network then you can't use ...

GR66 by I plan to stick around
  • 1246 Views
  • 2 replies
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Extended coverage

I just signed up for Rogers mobile yesterday because it seemed like a good deal and according to the coverage map I should access to the 5G network in my area. I have had the service for just over 24 hours and I've only been able to connect to the Ro...

Lenora1432 by I've been around
  • 1211 Views
  • 1 replies
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Resolved! Extended Coverage

I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network?       ***Edited Labels***

Agerein3 by I've been here awhile
  • 1208 Views
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Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've been here awhile
  • 3908 Views
  • 4 replies
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Weak Coverage / signal in Victoria / View Royal BC

Quite often I see situations when I get calls , the phone is not ringing but soon after, the phone shows a lost call .   The last one happen yesterday at 5:30 PM , when a neighbour called me . He told me that he heard the dial and short after the cal...

serpico by I plan to stick around
  • 3093 Views
  • 7 replies
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Resolved! Cellular strength in Keswick

I live near Stephen Leacock Theatre and have never had reliable cell phone service through Roger's. I thought it was just the way it is for everyone in this area until recently when our home flooded. I could not call for assistance because our home p...

PamArnold by I'm here a lot
  • 4402 Views
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No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...