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Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 791 Views
  • 6 replies
  • 0 likes

Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've Been Here Awhile
  • 707 Views
  • 2 replies
  • 0 likes

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I Plan to Stick Around
  • 571 Views
  • 1 replies
  • 0 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

Signal Strength 4g LTE - Nexus 6p

Hello, hoping someone can help   [at home] - Nexus 6p my Rogers 4g LTE signal strength 100dbm++ <- this is what im concerned aboutcompared to 3g UMTS at 77 dbm2g EDGE 67 dbm   Sometimes my calls drop on LTE and also people sound like robots. I know t...

Canada647 by I've Been Here Awhile
  • 1042 Views
  • 2 replies
  • 0 likes

LTE with Redmi 5 plus

Hi I am using Redmi 5 Plus phone on Rogers Network but I am not getting LTE connection anywhere in Toronto. This phone is capable of LTE. It says 4G but not LTE.     **Added Labels***

Umerqur by I've Been Here Awhile
  • 2035 Views
  • 3 replies
  • 0 likes

Resolved! 5G, 4G and 3G LTE

So right now am on my way to Surrey on the trans Canada hwy though Merritt. Not bad cell service tho for the passed three days in Vernon bc it's been switching from 3g and LTE, why don't I get 4g? Also when will Rogers announce 5g service?         **...

cafekief by I'm an Enthusiast
  • 6221 Views
  • 9 replies
  • 0 likes

LG H860 - No LTE only 4G

Hi,   I just purchased an LG G5 International model (H860) and am currently only able to get 4G data on it. Prior to purchasing it, I confirmed that the phone is compatible with all of Rogers' LTE bands.https://www.frequencycheck.com/carrier-compatib...

kevin002 by I'm Here A Lot
  • 5872 Views
  • 8 replies
  • 0 likes

Resolved! What are Rogers Roaming Partners?

Hello!I wonder if there is a list of all roaming partners for Rogers that also details on what type of network we will be roaming on (LTE, HSPA) and their frequency.I also want to know if Verizon is a roaming partner. I have an iPhone X A1865 capable...

DeanLubaki by I Plan to Stick Around
  • 7594 Views
  • 3 replies
  • 0 likes

Resolved! Unable to answer calls

I am currently unable to answer calls on my phone. It started on my Sony Xperia and then I went into a kiosk to get them to have a look at it and they gave me a new SIM card but it didn't fix the problem. I was given the option of a hardware upgrade ...

MGLogan by I've Been Here Awhile
  • 3255 Views
  • 5 replies
  • 0 likes

Resolved! 2G only coverage areas, to be upgraded?

In BC there are two communities/areas that only have 2G connection available and am wondering if Rogers plans to upgrade these towers to 4G (HSPA+) and/or LTE or if they are planned to be discontiuned and these areas will just be using the extended c...

b-ry by I'm a Reliable Contributor
  • 3975 Views
  • 9 replies
  • 0 likes