Network & Coverage
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Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 8 replies

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 6 replies

Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)

Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....

Nthomson by I've been here awhile
  • 1 replies

Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've been here awhile
  • 6 replies

Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've been here awhile
  • 2 replies

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I plan to stick around
  • 1 replies

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...