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Resolved! Finally it happens: $100 data roaming...impossible

Hi there,   I posted on this forum and shared my concerns about turn-off data while roaming. https://communityforums.rogers.com/t5/Network-Coverage/Is-there-a-way-TURN-OFF-data-service-while-roaming/td-p/537460 and replied in similar post: https://co...

HowardL by I plan to stick around
  • 1267 Views
  • 11 replies
  • 0 likes

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 5279 Views
  • 17 replies
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Extremenly slow wireless internet Ma4 2025 weekend

Sunday morning 9-10am the wireless internet was extremely slow(using nokia fastmile 3.2). I rebooted fastmile but it did not solve issue - internet still slow. Dont know what issue is. I am on Go home lake ontario,  on an island and most cottagers ar...

tvgeek1 by I plan to stick around
  • 600 Views
  • 3 replies
  • 0 likes

Resolved! Satellite texting

Earlier this year, a door-to-door rep came offering internet and cell phone plans to my wife and I. The feature that sealed the deal for us, including turning down extremely competitive offers from our previous provider, was the ability to text throu...

Question4u by I've been here awhile
  • 2955 Views
  • 8 replies
  • 0 likes

When will N77 5G be widely deployed?

I heard some users are able to use N77 5G in Brampton, I was wondering if there are any areas that are active as it would be fun to see! I'm also wondering what is the minimum iPhone version that will work?        ***Edited Labels***

Resolved! Coverage fluctuation in Conception Bay North, NL.

I have been a customer of Rogers Wireless for many many years, This past week I have noticed big fluctuations in cell coverage in the Conception Bay North , NL area. The service goes from full 5G Bars in ; Bay Robert's , Makinsons and Veterans Memori...

TAY1471 by I plan to stick around
  • 1712 Views
  • 10 replies
  • 1 likes

Using an eSIM in Europe

I’m going to be travelling to Europe for eight weeks starting in May. Obviously, I don’t want to use rom like home as it will cost a fortune. How do I use an eSIM card for data while ensuring I’m not being charged by Roger’s? Will O still be able to ...

Murray88 by I've been around
  • 322 Views
  • 1 replies
  • 0 likes

Coverage on a cruise ship

AT&T has a new product that is like Roam like Home but it includes 400 cruise ships along with the international land destinations for $20USD per device per day.I know that our Rogers service uses the AT&T system when we roam in the USA.Any chance we...

BuckMacklin by I'm a reliable contributor
  • 425 Views
  • 1 replies
  • 0 likes

Calls dropping at regular intervals

Over the past two weeks, my calls started dropping at 43 minutes past the hour, and will drop the call 4 times and then work again. The last two days, they now drop at 13 minutes and 43 minutes past the hour. Always drops the call 4 times, and then t...

calex by I've been here awhile
  • 526 Views
  • 2 replies
  • 0 likes

Cell Tower Inquiry

Subject: Request for Cell Tower Installation in Stewart, BC and Highway 37A/37 Corridor   Dear Rogers Communications,   I am writing on behalf of the residents and visitors of Stewart, BC, to formally request the installation of a cell tower to provi...

TR_1977 by I've been around
  • 474 Views
  • 1 replies
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Resolved! 5G Keeps Dropping

5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...

Patrickusa by I've been here awhile
  • 3807 Views
  • 4 replies
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Understanding How Roaming Works

Hello Everyone, I just want to clarify a lot of misinformation out there about Roaming. There has been many people claiming you get charged for simply having a signal. This is not true. Roaming is only billed on USAGE by the user itself. For example ...

Sal00 by I plan to stick around
  • 13912 Views
  • 18 replies
  • 2 likes

Bad cell phone reception and calls dropping at home

Cell phone reception is terrible in the South Burnaby, BC area. Calls get dropped inside the condo or the other person cannot hear you, unless we are standing next to the patio or outside. Even being outside cell reception is spotty. It’s very frustr...

Dede5045 by I've been here awhile
  • 851 Views
  • 5 replies
  • 2 likes

5G 5G+ mobile download speed

New to Rogers infinite mobile with iPhone16, checked coverage map before signing up and it indicate 5G+and 5g coverage speed test shows download usually normally below 10mbps and up under 2, inside, outside slightly higher. My LTE with Virgin was fas...

ted2tall by I've been around
  • 557 Views
  • 1 replies
  • 1 likes

Virgin Islands

When I am in the US Virgin Islands will my plan be the same as roaming in the US since I have the Canada/US plan already?       ***Edited Labels***

Purplek28 by I've been around
  • 585 Views
  • 1 replies
  • 0 likes

Escalation for Ongoing Coverage Issues

I require contact information for the President's office to escalate an issue   I recently moved to a rural area and switched to Rogers for more/better data. All was fine until I received notice that I was using mainly EXT data which is intended for ...

livvyb by I've been here awhile
  • 569 Views
  • 2 replies
  • 0 likes