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Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 257 Views
  • 6 replies
  • 0 likes

Rogers Outage

I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...

CorRay by I've been around
  • 264 Views
  • 2 replies
  • 1 likes

Weak Signal Strength/Poor Voice Quality

I have been a customer of Rogers for a number of years now.  I don't recall ever having any issues.  However, since the middle of August, my wireless service has really gone downhill.  I do live in a rural area and I know I am far from the nearest to...

LeaMar by I'm here a lot
  • 614 Views
  • 10 replies
  • 0 likes

Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 3669 Views
  • 6 replies
  • 0 likes

Milton Cell Service Down

Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on?   **Labels Added**    

kidcoolie by I've been around
  • 229 Views
  • 1 replies
  • 0 likes

Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 7222 Views
  • 24 replies
  • 0 likes

Asked by Roger’s to leave and go to Bell

Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...

Marko65 by I've been here awhile
  • 1502 Views
  • 4 replies
  • 1 likes

Local calls are being treated as Long Distance

When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 541 Views
  • 2 replies
  • 0 likes

Horrible customer service!

Called for tech support and as always crazy wait time, well for the 3rd time(different issues each time) I’ve tried to use the call back feature and it doesn’t work!!! I get voicemail messages left but phone doesn’t ring!! I have full 5g+ bars and se...

MikeK1 by I've been around
  • 230 Views
  • 1 replies
  • 0 likes

New tower needed at CFB Esquimalt

Hello.  I work at CFB Esquimalt Dockyard in Victoria, BC.  Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...

Cell Towers CFB Esquimalt.JPG
theob88 by I've been here awhile
  • 855 Views
  • 7 replies
  • 0 likes

Interrupted Service

Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow       ***Edited Labels***

V3varun by I've been around
  • 229 Views
  • 1 replies
  • 0 likes

Nasty surprise with Rogers mobile

I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation.  I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...

Resolved! Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a reliable contributor
  • 3085 Views
  • 19 replies
  • 1 likes

Cell calls dropped in Nobel

For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem.     ***Edited Labels***

1399duckd by I've been here awhile
  • 411 Views
  • 4 replies
  • 0 likes

Resolved! Is Jaipur India Supported by Rogers Roaming?

I know I can use a local SIM, but I will be receiving calls, etc. and would prefer to use my Rogers number. Does anyone know if Rogers roaming works in Jaipur, India?     ***Added Labels***

wudevr by I've been here awhile
  • 532 Views
  • 2 replies
  • 0 likes

Resolved! Installation of a Cell Tower

My son and I have a 10 acre property in Glen Roy, Ontario. Glen Roy is located about 25 miles north and east of Cornwall, Ontario. We would like to speak to someone at Rogers about the possibility  of getting a cell tower erected on the property. Ple...

1BLACKROCK by I've been here awhile
  • 1533 Views
  • 7 replies
  • 0 likes
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