Network & Coverage
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Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a Reliable Contributor
  • 1104 Views
  • 16 replies
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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 61 Views
  • 2 replies
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Resolved! Rogers-EXT network does not work

I work at the Darlignton Nuclear Generating Station in the Engineering building here and there is now Rogers signal. Both Bell and Telus have signal in this building however Rogers/Roger-EXT does not work in this building. When I scan manually and se...

mreffle by I Plan to Stick Around
  • 7311 Views
  • 16 replies
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Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 1900 / 21004G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GSM ...

momotarotaro by I've Been Here Awhile
  • 87484 Views
  • 341 replies
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iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've Been Around
  • 155 Views
  • 2 replies
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No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've Been Here Awhile
  • 2062 Views
  • 10 replies
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5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I Plan to Stick Around
  • 506 Views
  • 1 replies
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Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've Been Here Awhile
  • 14336 Views
  • 17 replies
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Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm Here A Lot
  • 6455 Views
  • 54 replies
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5G in Norfolk County?

i was wondering  about 5G if we ever going to get it for norfolk county (Simcoe) ontario         ***Edited Labels***

corker1099 by I've Been Around
  • 1008 Views
  • 1 replies
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Resolved! Poor cell service

I live in Cardiff, a small residential community just outside of St. Albert/Edmonton Alberta, and have never gotten better than two bars of LTE in home, and lately I've been down to three bars of 3G. What is the problem?

zavtra by I've Been Here Awhile
  • 22685 Views
  • 74 replies
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Weak Coverage / signal in Victoria / View Royal BC

Quite often I see situations when I get calls , the phone is not ringing but soon after, the phone shows a lost call .   The last one happen yesterday at 5:30 PM , when a neighbour called me . He told me that he heard the dial and short after the cal...

serpico by I Plan to Stick Around
  • 1249 Views
  • 7 replies
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Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm Here A Lot
  • 403 Views
  • 1 replies
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Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 790 Views
  • 6 replies
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Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've Been Here Awhile
  • 707 Views
  • 2 replies
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3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I Plan to Stick Around
  • 569 Views
  • 1 replies
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Resolved! Cellular strength in Keswick

I live near Stephen Leacock Theatre and have never had reliable cell phone service through Roger's. I thought it was just the way it is for everyone in this area until recently when our home flooded. I could not call for assistance because our home p...

PamArnold by I'm Here A Lot
  • 1343 Views
  • 7 replies
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Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm Here A Lot
  • 5733 Views
  • 23 replies
  • 0 likes