Network & Coverage
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3 Bars but no service

Hi there. I have a cottage on Lake Erie. Rogers is the only network that works down in my town of Port Bruce. This past week however, everyone has had trouble using their phones. It shows connected to Rogers with 3 bars but I can’t text, use data or ...

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 6419 Views
  • 7 replies
  • 1 likes

Airalo eSIM

I am using the eSIM. I have this line turned on and data roaming on this line., I turned off the data roaming on my Rogers primary line. My bill shows no data used since I am travelling. No charge for any calls received through WhatsApp, my eSIM data...

TBN24 by I've been around
  • 296 Views
  • 1 replies
  • 0 likes

phone network

I've been with rogers for years and no problem with my phone network.but for this past 2 months it seems my network is wonky. No network in some areas. cant call no text.     ***Edited Labels***

ERIKA11 by I've been here awhile
  • 370 Views
  • 3 replies
  • 0 likes

Slow 5G

Anyone else from the Ayr On area? Not sure how 5G can be below 1MB per second and at best 15-16mb/s?These speeds were taken on the cell network, its even worse on the rural wireless.. tv isnt watchable1km down the road speeds are over 200.       ***E...

res2cue2 by I've been here awhile
  • 339 Views
  • 2 replies
  • 0 likes

Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 12154 Views
  • 12 replies
  • 0 likes

Resolved! Calls Dropping

Sometimes my phone drops calls and when my phone makes a call it drops from 5G to Edge.what is the reason for this?       ***Edited Labels***

dun95 by I plan to stick around
  • 901 Views
  • 4 replies
  • 0 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Long distance in local area

We just got my son a cell phone number and when we called my parents (who live 5 mins away) said it rang long distance then they called his phone and they had to call long distance. Why is this? Are they getting charged if they call him?     ***Edite...

Smith1982 by I've been around
  • 322 Views
  • 2 replies
  • 0 likes

Data is Slow

Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines   **Labels Added**

A-Aron72 by I've been around
  • 294 Views
  • 1 replies
  • 0 likes

5G Keeps Dropping

5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...

Patrickusa by I've been here awhile
  • 625 Views
  • 3 replies
  • 0 likes

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 285 Views
  • 1 replies
  • 0 likes

Local calls are being treated as Long Distance

When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...

MisterWard by I've been around
  • 1093 Views
  • 4 replies
  • 0 likes

Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 710 Views
  • 4 replies
  • 0 likes

Resolved! Network Feedback

I enjoy taking the surveys that Roger has presented to me also it is nice to have a good reliable network for once I am very pleased and happy with the service     ***Edited Labels***

Rogers towers from masset to queen charlotte

Anyone know what's the progress on Rogers building towers in haida gwaii? In 2021 They started building towers from masset to queen Charlotte."Rogers to build five new cell towers to provide more than 100 kms of new service coverage along Highway 16 ...

dun95 by I plan to stick around
  • 399 Views
  • 2 replies
  • 0 likes

Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 10846 Views
  • 25 replies
  • 0 likes

No network in Roaming in India

I have been trying to use roaming service in India but there is no service. I received Rogers message "Welcome aboard...and 15$/day will be charged" but there is no network service at all. I need to get some OTPs for an important transaction but Roge...

nomady1 by I've been around
  • 321 Views
  • 1 replies
  • 0 likes

Network Coverage

Hey, My friend is planning to buy a Oneplus 12r from India. Listed below is the network coverage mentioned on the box   LTE GSM: 850/900/1800/1900 (No CDMA) WCDMA: Bands 1/2/4/5/6/8/19 LTE-FDD: Bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/32/66 LTE-TDD:B...