Network & Coverage
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Poor service around Ardrossan, Alberta

I live 15 minutes east of Sherwood Park, AB and I have poor cell service. Maximum 2 bars on 5G. Keeps dropping calls on both my wife’s and myself phones. I am very frustrated, wondering if anyone had experienced this. Ready to move forward with anoth...

Phil4880 by I've Been Around
  • 36 Views
  • 1 replies
  • 0 likes

Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)

Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....

Nthomson by I've Been Here Awhile
  • 72 Views
  • 1 replies
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Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've Been Here Awhile
  • 4401 Views
  • 21 replies
  • 0 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I Plan to Stick Around
  • 531 Views
  • 15 replies
  • 0 likes

Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I Plan to Stick Around
  • 244 Views
  • 6 replies
  • 0 likes

No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've Been Here Awhile
  • 394 Views
  • 4 replies
  • 0 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've Been Here Awhile
  • 178 Views
  • 2 replies
  • 0 likes

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 560 Views
  • 4 replies
  • 0 likes

New tower needed at CFB Esquimalt

Hello.  I work at CFB Esquimalt Dockyard in Victoria, BC.  Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...

Cell Towers CFB Esquimalt.JPG
theob88 by I've Been Here Awhile
  • 202 Views
  • 2 replies
  • 0 likes

Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've Been Here Awhile
  • 154 Views
  • 1 replies
  • 0 likes

Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...

Resolved! Coverage

I see rogers has started to deploy the 3500 spectrum in Saskatchewan. I was just wondering if any plans to expand the network anytime soon? Be nice to get more coverage then just in the cities. Maybe Melfort?   *Added Labels*

Agerein3 by I've Been Here Awhile
  • 237 Views
  • 1 replies
  • 0 likes

Resolved! Extended Coverage

I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network?       ***Edited Labels***

Agerein3 by I've Been Here Awhile
  • 260 Views
  • 1 replies
  • 0 likes

Terrible phone service has gotten worse since the outage

We have had periodic outages with our phones since switching to rogers in February. It has gotten more and more frequent, especially since the outage. We must restart our phone every 30 minutes or more to get service. I wanted to out of the contract ...

ChelseaC by I've Been Around
  • 760 Views
  • 6 replies
  • 0 likes

No data, stay away from Rogers

I have 4 phones with Rogers. Been with them over 25 years. They used to be good. Now I have 2 bars AT MOST (sometimes only 1) and only have data like 5% of the time. This is with all our phones (which are new). Not just my town, people in other close...

Voss9999 by I've Been Here Awhile
  • 264 Views
  • 2 replies
  • 0 likes