Network & Coverage
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Device no longer able to connect to cell towers?

Hi, I currently have a Sony Xperia 10 Plus, and today at lunchtime (In Owen Sound, Ontario) I was notified on my phone that the 3g network was down, and I no longer have any cell coverage AT ALL.I quite like this brand, and I'm wanting to stay with t...

Kyle37 by I'm here a lot
  • 687 Views
  • 8 replies
  • 0 likes

Cell Phone Service degrading

Has anyone tried to use Rogers Cell Phone to open anything on a browser when they are inside the Costco (1411 Warden Ave., Toronto). It has been months and both me on S23 Ultra and my wife on iPhone 15 Pro cannot use internet on our phones when at Co...

Annayya by I plan to stick around
  • 355 Views
  • 3 replies
  • 0 likes

Shutdown of 3G impacts my 5G+VoLTE Phone?

So last Friday, I got two SMSes on two lines saying that my phone is still on the 3G network and will have to be replaced. I checked with the compatibility checker-- yep it's showing as "Not Compatible" and "Device Not Found".Rogers Support teams say...

1000150813.jpg Screenshot_2025-05-31-12-57-41-860_org.zwanoo.android.speedtest.jpg Screenshot_2-6-2025_16312_www.rogers.com.jpeg Screenshot_2-6-2025_163058_www.telus.com.jpeg
ctlee by I've been here awhile
  • 1243 Views
  • 6 replies
  • 1 likes

Slow mobile data

I recently switched from a 2nd tier provider Virgin to a top tier provider Rogers.  So far, the experience has been severely underwhelming.  The mobile data is slow as molasses.  I went from strong service and reasonably fast 4G LTE, to about 3 megab...

Network Coverage - Markham/Richmond Hill

Is there an ETA on when a new tower might be going up in the 404 - 16th Ave area?  im getting real sick of having' no cell service in this area despite the coverage map showing i should.

pg2man by I plan to stick around
  • 1720 Views
  • 6 replies
  • 0 likes

Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 27038 Views
  • 12 replies
  • 0 likes

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 1078 Views
  • 1 replies
  • 0 likes

Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

Resolved! Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I plan to stick around
  • 3112 Views
  • 2 replies
  • 0 likes

2G/3G network support ending

Apparently Rogers will be shutting down the 2G/3G network March 31, 2021. One would presume many PayGo customers have these older phones. Mine is 3G. Before GSM I had loaned my PayGo phone to my son who was looking for a job. Apparently it got lost o...

OLDYELLR by I'm a senior advisor
  • 7983 Views
  • 3 replies
  • 0 likes

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I plan to stick around
  • 2577 Views
  • 1 replies
  • 0 likes

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...