Hi I really need help for Myrogers account issue. this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...
Hello, This issue has been there for at least 2 years now (probably more). A LOT of people complain that the app does not work at all and I am fairly certain it's because of this issue. I have tried this on multiple different Wifis (i.e. my home, s...
I think it would be a great idea to be able to offer users the ability to pay for their monthly bill using Apple Pay or Google Pay in the MyRogers app on top of offering the credit card payment option. *** Edited Labels ***
Been using this link (circled in red) for the past number of months successfully. Suddenly, today, it does nothing. Numerous clicks does not download my bill despite being notified by email about my bill over a week ago. Reloading the page doesn't h...
Ignate TV App Android doesn't work when connected on my home WiFi. I have Orbi mesh network. Orbi is connected to Rogers modem where WiFi is disabled. Rogers boxes are connected to my WiFi and they work without issues. App on my phone is saying that ...
Hi there, The app has worked well up until this past week. Now it randomly unpauses the devices that I have paused throughout the night (ie the kid's devices), which totally defeats the purpose. Is there a known issue pertaining to this? or an update...
I keep getting a error when trying to use the Rogers my account Application for a few months now . The error states that the application is going through maintenance and to check backI have tried uninstalling and reinstalling the app multiple timesI ...
So I purchased a new service for home internet from Rogers and I already have 2 wireless lines. This happened on Monday. I got the Rogers modem through courier on Wednesday. However, the instructions say that I need to set up myRogers access for the ...
I'm on iPhone 6 with most recent iOS. I cannot even open the My Rogers App, it always crashes a second after I start it. Any tips?
Why do I have to use an App to manage devices on my network, its bugging and slow. Either fix it or move it to a web-based service. Thanks. *** Edited Labels/Title ***
I JUST JOINED THE IGNITE GROUP WITH ROGERS BUT NOW I CANT SEE MYROGERS ACCOUNT TO SEE MY BILLS ANYMORE. WHAT DO I DO NOW?
I recently downloaded the Ignite wifi app and added 2 wifi nodes to my network. The app is now telling me that several devices that are connected to my network through wifi are connected with an Ethernet cable. There are absolutely no network cables ...
Everytime I try to change my wireless price plan I get a message saying "Sorry something went wrong we are working to fix the issue" it's been like that for days I don't know what is wrong *Edited Labels*
What is the purpose of the "Active Box" setting? Does anyone know? Also, why are there some channels that you can't watch (among which is #100)? **Labels Added**
Is it normal for MyRogers to run all the time. An icon shows up stating it is running. Should a decision be made to disable or force stop. I don't know what to do. **Labels Added**
hello,I cannot view my bill in the MyRogers app on my android but I can on my old IOS device. On the android it says "Billing details are not available for this account. Only those who manages your telecommunications service can view this information...
Anyone else having this issue? I used to successfully use the Speed Test feature on the MyRogers app, and for the past 2 weeks it keeps Failing.I tried clearing the app cache as well as uninstalling and reinstalling the updates (as you can not delete...
Hey there, I'm a fairly new subscriber to IgniteTV. We have two boxes at home and the service is working great. I've also managed to install the IgniteTV mobile app on my phone (Samsung S10+) and it also works fine. However, I'm having an issue i...
why after being forced to sign up and use the rogers app. And all the hours spent on the phone to stop spam emails from rogers. Why now all of a sudden do i start getting my bill emailed to me?Make up your mind. Never received a bill via email before...
I had my Ignite Internet/TV installed yesterday and when I opened the Ignite WiFi app I notice some devices listed that don't belong to me. Looks like they gave me a used modem and they did not factory reset it. I told the technician that the devices...
