MyRogers App Account not Supported Error
That's what I'm seeing when I open the My Roger's app. Any idea why? My account is fine and I was on the app just a couple days ago *** Added Labels ***
Forum Posts
Ignite TV App - This Video Cannot Be Played... Error TVAPP-00206
I have suddenly started getting an error message, "This Video Cannot Be Played... Error TVAPP-00206", when using the Ignite TV app on my laptop with the Chrome browser (that's my default browser). I've had no issues with the app whatsoever until late...
MyRogers Not Working on Android 8.0
The MyRogers app was working great on my Note 8 when it was running Android 7.0 however as I updated to latest Android 8.0 today whenever I open the app it only loads a blank screen on the start up and automatically crashes after few seconds. Any ide...
Resolved! Ignite App Does Not Include All Channels I Subscribe To
There appears to be no rhyme or reason as to why some channels (which I get on my STB and TV) are not available on my Ignite TV app? Can anyone explain? ***Added Labels***
MyRogers Not Working on Android 9
After all the updates, the app still doesn't work for me. As soon as I sign in, the app stops displaying usage and I can only download my bill and not see transactions/payment history. I've done the fix listed here and it seemed to work the first tim...
Resolved! Need a transactions copy
My email program has not work properly, lost my copy of my transactions on January 31, 2019, could you resend a memo of the new programs I acquired on that date ***Added Labels***
Changes to Login November 2018
I am often getting the message below when I try to log in. It is a new message for me. It is currently Saturday morning (24 Nov 18) when it is usually a low demand time. But I tried 4 times up to 2-3 minutes! Is anyone else experiencing this problem?...
Rogers NHL bought from iPhone unable to watch on desktop
Hello. I paid my subscription of NHL but can't watch a game on my computer. I bought the package on my iPhone and it works on that device. I tried linking my account with the instructions here, but it does not work. Can you activate it for me? Thanks...
Resolved! Payment History - Sorry, you don't have any history
The Payment History function in Billing and Payment was not working for me. I could view my bill so I could not figure it out. In my case I got the message "Sorry, you don't have any history". I believe the billing system account number was miss...
Rogers NHL LIVE - Invalid Credentials error
I’m having issues signing in. I just redid my services with Rogers as my contract has ended and I now have the steaming NHL service free for a year. When I type in my Rogers account info for the NHL service it tells me ‘Invalid Credentials’. Where do...
Resolved! Small Business - reserve a device
So I have a small business account with business self serve... but when I go to reserve a device (making sure i am good to go for the next iPhone launch ) it redirects me to Rogersdirect.ca, which I do not have a log in for and am not sure how to cr...
Data Manager Not Working
I had set a data limit for my daughter, and when she hit it over a week ago, I shut off her data via the MyRogers app (and confirmed via the Rogers website) , but a week later, she has managed to use another .5 GB of data. I thought she may have bee...
Resolved! MyRogers - Support for Windows Vista, IE9
Does Rogers offer Support for Windows Vista, IE9?
Resolved! Pop ups over MyRogers
It has been bad enough that we have had to deal with constant advertising on the Rogers pages, but now I am seeing a pop-up telling me about how to manage my share everything data, when all I want to do is see my services and bill. And I don't even...
Resolved! How Long Does It Take For Technician-Added Services To Appear On MyRogers?
At only 4 years of age my Nextbox 3.0 DVR failed 3 days ago and a visiting Technician replaced it within the hour...a record for an appointment! As I had rented to purchase ending last August the box was no longer under warranty. I had the choice...