The Ignite WiFi Hub app is a great way to manage the WiFi and the devices in your home. We want to make sure the app works efficiently for you too. How long have you noticed these issues for? I wasn't able to replicate the issue on my end, may I know what device are you using and if you're on the latest update? Have you tried to access the app on more than one device?
Typically restarting the device can act as a fresh start and clear any issues that may have been caused by memory conflicts within the device. Please let us know if it helps resolve the issue.
Some users don't use Pods, don't use the mobile or web apps, and manage their XB6 gateway only through its internal Gateway/Network Management Tool. It all depends on which Ignite Internet features you choose to use and how you choose to manage your home network.