Existing mobile customer that have access to myRogers. Signed up for Xfinity internet last week and only received one email (with contract and critical summary) with masked account number (even though the email mentioned that i should have received 2...
The other day I attempted to log in to MyRogers app on my Samsung Galaxy S24 Ultra (One UI version 6.1 and Android Version 14). Was not able to log in without updating the MyRogers app software. Was not able to open the MyRogers app after the update....
Because I need go back Taiwan March 8. ***Edited Labels***
Rogers really needs to upgrade this app. It would be great to be able to put a timer on certain devices so I can prevent my kids from accessing the wifi at night. Come on Rogers, this would be so easy for you to make happen
After an update, Xfinity app doesn't work anymore, it's just keep goes in some loop when I press the login button. ***Edited Labels***
I have already opened two support tickets for this issue and it has not been resolved yet. When trying to stream on any of my Apple devices (iPad, iPhones) with latest versions of IOS and streaming app. Whenever I try to stream LIVE Tv or recordings ...
Last night the app worked fine to pause a device on our system. Trying to login this morning and getting a constant loop, have tried from my Samsung S22 and from an iphone with the same looping issue. I've cleared cache, deleted cookies, uninstalle...
When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12. I can see previous data, et...
There was a new Nvidia shield update 9.2 and now I cannot cast rogers streaming app to the shield. Help? *Added Labels*
Rogers, supposedly a very large company who knows about tech. You have the worst smart home monitoring app in the world. It never logs in or signs in using biometric fingerprint. One out of ten times maybe. App is always crashing or freezing. It does...
It has been a while that the webpage shows nothing after click the button. If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...
My neighbour is a Rogers customer, and was watching Beast Games with her son on Prime Video. They've watched something like 8 of the 10 episodes. When attempting to watch the next episode, there is no sound for it at all. All other Prime Vide...
I am able to add Xfinity tv app to my Amazon firestick but not the Roku streaming stick. Is this correct? ***Edited Labels***
Getting Xfinity installed in two days, told I need to be signed-in to the App when that takes place. I have installed the App but on sign-in I get to the phase where a security number is sent to my email or text. I enter this and the screens just ta...
Ability to rewind and restart shows on Firestick App: Due to the exorbitant cost of the set top box rental ($18 — was like $5 at one time and only 1 free with current promo) I opted for a Firestick as the sales rep told me the app was great.While t...
Greetings all, Been playing around. Installed the igniteTV app on a few devices. Do not have a problem on newer phones/devices. Still works on a S10 but it chokes on Nexus 6. The Nexus 6 is not that old. Still plays video from youtube and ctvne...
Cannot login on Xfinity app (not Shaw version) goes into login loop where it repeatedly opens browser. Default chrome browser, no add-ons, android version is up to date. Only thing I can think of is my equipment has not been delivered, it is schedule...
I use the xfinity app on my iPhone. I find myself having to sign in multiple times a day. I was watching something, had to stop for a couple of hours, and when I wanted to resume I was logged out. This happens all the time. Very frustrating! *Added...
The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
