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Forum Posts

Permanence of WAN IP addresses and names

I can access my home network from elsewhere via either of these:     CPEa45XXXXXX9ad-CMa45XXXXXX9ab.cpe.net.cable.rogers.com     99.251.###.### Are either or both of these guaranteed to continue to work, or can they arbitrarily change at any time?   ...

RB42 by I've been here awhile
  • 2280 Views
  • 2 replies
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Port forwarding device not showing up in dropdown menu

I am attempting to set up a port forward but my device is not shown in the drop down list. The device is connected to the network and shows up in connected devices but not in the drop down list for port forwarding.     ***Added Labels***

Internet caps suspended due to COVID19

I don't have Rogers Internet, but this looks good for those who do and have data caps. https://globalnews.ca/news/6673413/coronavirus-rogers-data-overage-fees/?utm_medium=Facebook&utm_source=AM980London     ***Added Labels***

OLDYELLR by I'm a senior advisor
  • 10334 Views
  • 33 replies
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Resolved! CODA-4582U - Loss of 2.4 GHZ Network

Hi all Modem is running firmware 2.0.10.36T6   I am finding that the 2.4 G network just disappears (no longer broadcasting) and my 2.4G devices go offline. During this time the 5G network is fine and devices connected to that work as usual. My nest c...

hansm0leman by I plan to stick around
  • 17332 Views
  • 22 replies
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Resolved! Ignite gateway with mesh wifi = slow ethernet. Why?

I have my Rogers Ignite gigabit modem set up in bridge mode, set up with TP-Link Deco M4 mesh network handling wifi. If I run an ethernet cable from other port of Ignite modem, doesn't connect to internet. That's problem one. If I run ethernet from i...

cncp by I plan to stick around
  • 10017 Views
  • 8 replies
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Wi-Fi not Working MyRogers App Showing 0 MB Remaining

The Internet has been down since this morning. I called customer service, rebooted the Modem a few times, and still couldn't solve the problem. MYROGERS APP prompt: 0 MB Remaining , door-to-door service can solve this traffic problem? My Rogers Plan ...

zhy by I've been around
  • 4684 Views
  • 10 replies
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Hitron Router Man in the Middle Attack?

My wife went to the https://safeboatingcourse/ca site a couple of times.  The second time, she got a TLS cert warning:    Certificate is not trusted.  Issued by: CableLabs Inc. Cable Modem Root Certificate Authority   Organization: Hitron Technologie...

bityz by I've been here awhile
  • 4770 Views
  • 5 replies
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bulk delete of older email and unread email

I would like to delete say all email 5 years or older (goes back 10+ years) and say all unread email of 2 years or older.  Is there some simple way to do this ?      *** Edited Labels *** 

DE_ by I plan to stick around
  • 3817 Views
  • 4 replies
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Ignite WiFi Modem - Connecting a 802.11 b/g Device

So today I brought out my Nintendo wii (not the wii u) to play on. It’s been a year since I’ve played it and since then I upgraded to the ignite package, with the new modem of course. I inputted the correct password and let the console test the conne...

Dire by I plan to stick around
  • 8778 Views
  • 13 replies
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FTTH Internet is Down

My fibre internet is constantly down for the past month tonight it shut down completely I can’t even watch tv what’s going on is fibre this bad or is just my service bad.     **Labels Added**

Marigone by I've been here awhile
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  • 5 replies
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Slower speeds on a Windows PC, other devices are fine.

I've had a Rocket modem for 4+ years and with intermittent 'drop' issues decided to get a new modem. Despite these issues, I'd get 150mbps on my PC with no issues. Got the new modem, installed it and now i can't get above 5mbps. I thought it was a mo...

lolacrnko by I've been here awhile
  • 3232 Views
  • 7 replies
  • 0 likes

Fitbit Aria scale-

Good afternoon. We have had the ignite installation for about 1 week. I cannot connect our Fitbit Aria scale to the new network. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. I then spoke with Rogers concierg...

iponting by I'm here a lot
  • 8217 Views
  • 15 replies
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DHCP Server just "freaks" and stops working

Ever since a power outage that affected the neighbourhood, every time I configure more than 2 DHCP reserve IP addresses on my CODA-4582 Hitron router (I need 6) after a successful coonfiguration, and router reboots, after a few hours, all my home dev...

Mocoso by I've been here awhile
  • 6050 Views
  • 5 replies
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Resolved! ROGERS Transparent DNS

Rogers has started hijacking my DNS to 8.8.8.8 (Google). While the new Ignite Internet didnt allow changing the DNS servers (for a variety of reasons related to Ignite TV), I was able to have my own DNS Entries on my machines. Recently that has chang...

sv by I'm here a lot
  • 8401 Views
  • 4 replies
  • 1 likes

Resolved! What Are the Rules for Labeling an EMAIL SPAM?

I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...

DS256 by I plan to stick around
  • 1752 Views
  • 2 replies
  • 0 likes

Lexmark MC3226 all in oneemail issue

I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP.  I keeps keeps cancelling with error 450-not allowing access to email.  My settings on the scanner are as follows:   SMTP Primary Gateway             smtp.broadband...

Tommy5454 by I've been here awhile
  • 1869 Views
  • 3 replies
  • 0 likes