Slow Wi-Fi Speeds After Switching to XB6 w/ Pods

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I've Been Around
Posts: 1

Slow Wi-Fi Speeds After Switching to XB6 w/ Pods

I recently made the switch from my old white modem to the new ignite modem and even increased my speed package. However, even after installing the included ignite wifi extenders, the wifi is very slow. Its so much slower than what i received before, even with the new modem? Before i had eero beacons so maybe that made a difference. How can i fix this problem?

 

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Posts: 44

Re: Slow Wi-Fi Speeds After Switching to XB6 w/ Pods

Hello @DaddyLuther

 

I can understand how it can be frustrating to not see the speeds you were expecting with our Ignite 500.

 

We'd like to take a look at your service and troubleshoot with you further to see why you are getting slower speeds.

 

Please send a private message to @CommunityHelps so we can locate your information on our file and get started.

 

If you aren't familiar with our private messaging system please click here

 

 

Cheers

RogersHarry