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Task manager shows that wifi is intermittent

Titan68
I've Been Here Awhile

微信截图_20210324234621.png

I met a strange thing when I played a game, it continues to disconnect, but other apps are ok. But I do find the wifi intermittent in the task manager even I open a youtube video lasting hours. When I do an online internet speed test, it shows that there is nothing wrong with it. I am wondering whether someone can help me understand this kind of situation. Thank you!

 

 

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Re: Task manager shows that wifi is intermittent

RogersMoin
Moderator
Moderator

Hello, @Titan68.

 

Welcome to Rogers Community Forums! 😃

 

Thank you for posting your concern in the Community. Keep getting disconnected while playing a game can be quite unpleasant. It's good to know that otherwise, your WiFi network is performing well. 

 

The graph you have posted shows the normal operation of your WiFi; send/receive of data is not continuous even when you are watching a 4K video. 

 

The only time you will see a continuous throughput is when you are downloading a file/program, like shown below:

 

 

As for getting disconnected from the game:

  • What game were you playing?
  • Have you tried a different game?
  • Have you tried gaming on a wired connection?

Also, can you run a ping and traceroute to your gaming server? You can follow the instructions listed in the knowledgebase article

 

We look forward to hearing from you.

 

Cheers,

RogersMoin

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