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Forum Posts

POP3 email issues

Hi Everyone, A friend of mine is having all kinds of issues with his POP3 email account. He consistently has issues with server timeouts, slow to login to receive emails, 30 sec - 1 min is normal. At times, he will randomly receive duplicate copies o...

Argo82 by I'm Here A Lot
  • 5285 Views
  • 24 replies
  • 0 likes

Hitron CODA-4582 bridge mode and deco mesh router

To get the internet running do i set my modem into bridge mode and then have only 1 line attached from my modem to my router so it assigns the IP exclusively to the modem? Is there anything else i am missing, my deco asks if it's in dynamic IP or PPP...

Byrd by I'm Here A Lot
  • 2034 Views
  • 5 replies
  • 0 likes

Change the “Reply To” Address for Email Messages

Help please! Changing name associated with email?   I will try to explain this the best way I know without the techy terms I probably should know When I send an email from my rogers email account (rogers yahoo mail) it is my exact email that comes u...

leaftech by I'm Here A Lot
  • 1345 Views
  • 8 replies
  • 0 likes

Emails Disappearing from Inbox

H U G E  Tick-Off Seems like there is a BIG problem with emails disappearing. They don't go to Trash or anywhere else....just gone! Anyone else ticked about this?   *** Edited Labels and Title *** 

safetydan by I've Been Around
  • 5536 Views
  • 15 replies
  • 0 likes

Ignite 500u Internet Speed Degraded on Wired Connection

Recently upgraded to u500 and my speed slowly over the coarse of few days degrades to 200 from 500. Running wired lan.  Latest hitron firmware. Downstreem light on modem is Light Blue(used to be dark blue) instead of dark blue. Computer looking icon...

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Doxy by I Plan to Stick Around
  • 6018 Views
  • 17 replies
  • 0 likes

Smart TV Buffers While Streaming

I am using the CGN3ACSMR router to run a Samsung smart TV. I'm finding constant buffering and sometimes 'hanging' when streaming Netflix, Youtube, Prime. I disconnect and reconnect the router and buffering stops every time so this is clearly a router...

Node Congestion

Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year   I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet.   I initially call...

flash67 by I'm Here A Lot
  • 5345 Views
  • 37 replies
  • 0 likes

WiFi file sharing and Hiltron 4582 USB access

In our home we have a laptop and PC with Windows 10, an iPad, and a couple of older iphones.My router is a Hiltron 4582, hardware version 1A, software version is 7.1.1.33. I am trying toi) set up my network to file share between devices, andii) use t...

cschnurr by I've Been Here Awhile
  • 943 Views
  • 1 replies
  • 0 likes

CGN3ACSMR Features

Can anyone confirm if the Keyword Filter on the CGN3ACSMR actually works? I have inputted the URL of websites I want blocked but it doesn't block any of them. I am running Software Version 4.5.8.40.      ***Added Labels***

0redbeard by I Plan to Stick Around
  • 2453 Views
  • 14 replies
  • 0 likes

Resolved! Home Networking Challenges

Strange Device connection problems / inside Networking challenges:   Hi I’m having very strange problems and need some suggestions on what I can do   First my network was working fine on my old provider with my own router/wifi   My original setup (On...

k4kman2 by I've Been Here Awhile
  • 1338 Views
  • 3 replies
  • 0 likes

Resolved! How to disable SIP/ALG on Hitron CGN3

I have read several threads on this forum where VOIP does not work with a Hitron CGN3. A solution given involves having SIP/ALG disabled but it is stated that Rogers needs to be contacted to perform this. There are threads that state such assistance ...

thebwv232 by I've Been Here Awhile
  • 19939 Views
  • 41 replies
  • 0 likes

Resolved! Ignite Internet Self-install Issue with XB7

Hello,I have the newest ignite modem, I think it’s XB7 or whatever. By technicolor.After significant troubleshooting the past few days I was able to connect. The modem Rogers Network status page shows that there is a connection and has an IPv4 and IP...

EtaCarinae by I Plan to Stick Around
  • 2052 Views
  • 8 replies
  • 0 likes

Self-Install Internet Service

 Hello, Modulation: UNSUPPORTED (cannot acquire downstream channel lock):  I signed my parents up for Rogers 1Gb internet yesterday. The modem arrived today. But it can’t acquire a downstream channel lock. When I login to it and view the Rogers Netwo...

EtaCarinae by I Plan to Stick Around
  • 1155 Views
  • 5 replies
  • 0 likes

Resolved! Latest Modem Firmware

Hi, Is there a place to go to see the what the latest firmware is for the various modems?I have the CODA-4582U and haven't found anywhere that lists the most up-to-date firmware. ***Added Labels***

Old Infrastructure

I live in an old neighborhood with cable connections that were installed like in the eighties. Roger's continue to use these old cablings to connect to Roger's Ignite TV. Whenever there is rain, the internet constantly gets disconnected. I complained...

tpapatsie by I've Been Here Awhile
  • 773 Views
  • 1 replies
  • 0 likes

Task manager shows that wifi is intermittent

I met a strange thing when I played a game, it continues to disconnect, but other apps are ok. But I do find the wifi intermittent in the task manager even I open a youtube video lasting hours. When I do an online internet speed test, it shows that ...

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Titan68 by I've Been Here Awhile
  • 487 Views
  • 1 replies
  • 0 likes

Technicolor XB7 Unable to Resolve Local Host Name & Network Issues.

I got the XB7 recently.  Wifi performance is great.  But there are a few issues.   1. It cannot resolve local host name on Android devices anymore.  For example, I have a music server on a Windows PC.  I used to be able to get to it (when my modem wa...

dmfan by I Plan to Stick Around
  • 1425 Views
  • 13 replies
  • 0 likes