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Resolved! Will Rogers activate a used CGN3?

I have a CGN3 I bought 10 years ago which has always served me well.  I am quite happy with my present service but the modem is becoming flaky recently.  If I buy a used same model CGN3 (as a backup ) from Kijiji will Rogers activate it for me?  I am...

buddymcl by I plan to stick around
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Synology NAS and Hitron Modem

I installed a Synology NAS at home as a remote backup , I had to disable the bridge in the Hitron modem, wifi works , but the Ethernet does not for the wired computers is there a workaround in this case ?     ***Edited Labels***

Bond0071 by I've been around
  • 752 Views
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Internet outage

internet service has been down since last Friday (Jul 28) but has not been fixed till today (Aug 1st). I called them the rep said the outage was fixed days ago and there's no current ongoing outage, and encouraged me to unplug the modem and re-plug. ...

User2014831 by I've been here awhile
  • 542 Views
  • 1 replies
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Low signal from Rogers network

Hello, I believe I have low signal levels, less than -15 dB, on the Rogers Network coming into my XB7 Ignite Gateway (posted below). I believe less than -15 dB is outside parameters. I am runing in the officially supported configuration with no netwo...

dougnorton by I've been here awhile
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Request to Bring Rogers into our Neighbourhood

I live in a small sub-division where it seems as though Rogers was "almost" made available (there is coaxial cables run) but for whatever reason was never completed.  I believe that Rogers is available on one of the main road arteries about 1.5km fro...

altown by I've been around
  • 449 Views
  • 1 replies
  • 0 likes

Ignite TV & Service Interruptions: Scarborough Area

For the last 3 days, everyone on my street has had an area outage for some time and unstable signals.   I have opened up 3 tickets and each time I get a message that the issue is fixed which is a lie as clearly it is not.   C188128338 MAY 30 C1881966...

Alex4161 by I'm a senior contributor
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Unbearable High Ping Spikes

Ping would spike up to the thousands and it's been happening since march, it has gotten a lot worse now as it spikes by the SECOND     ***Edited Labels***

kenzite by I've been here awhile
  • 499 Views
  • 1 replies
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Rogers Yahoo email:

Almost all of my emails including those archived are gone.  Where could they be and how  can I recover them?   *Added Labels*

mread by I've been around
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Rx Issues in Area?

Hi all,  Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...

Hayk by I've been around
  • 693 Views
  • 1 replies
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Why can't they get their cable out of the trees???

Rogers support/repair is now a neighbourhood joke and homes are moving to Bell.At the end of October 2022 a neighbour accidentally, by pounding in a stake, cut the main cable that runs buried down the street. As an emergency repair, they strung a cab...

No internet

How com there no internet on my laptop when the phone's okay and then check the sitting on the laptop and everything's on   *Added Labels*

F1B2S333 by I've been around
  • 649 Views
  • 2 replies
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Resolved! Hitron Wifi Range is Awful.

So I just moved into a new house 4 days ago and I changed my internet provider to rogers 150mbps unlimited internet. I recieved a gigbaite modem with it and oh boy this thing sucks big time. I have placed my modem on main floor living room , there is...

Niijj4r by I've been here awhile
  • 59415 Views
  • 44 replies
  • 1 likes

No Service - Stouffville

For real, I live in Stouffville, internet here always have issues… my modem always randomly “updates” while I’m using the internet, signal drops and get back out of nowhere and now another outrage…It’s not raining, is not snowing, there is zero reaso...

Consistent High Latency in the Evenings

Hi All,For the past few weeks, I've been having high latency in the evenings. The download speed is not the issue. Any latency sensitive applications such as voice/video calls, and gaming are incredibly frustrating to use in the evening.I've tried ma...

pronodo by I've been here awhile
  • 772 Views
  • 2 replies
  • 0 likes