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Resolved! No Internet When I Connect the New Router to XB7

I bought a new router, Netgear Nighthawk AX6600.  When I connect it to my XB7, there does not seem to be an ethernet connection.  Cables are good.  Tried in gateway mode as well as bridging,  My old router, DLINK DIR 880L, didn't have an issue.  If I...

Sneruh by I've been here awhile
  • 1656 Views
  • 3 replies
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Network Drive on Rogers

I have a 1TB Seagate 'FreeAgent-GoFlex'DVR HDD (used to be the extension to my Rogers PVR). Can I connect it to my Rogers 'EasyConnect' 6.0 modem as an external HD, accessible by all users on the WiFi network?    *Added Labels*

Globe smart plug installation

Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks    **Labels Added**    

rhealey1 by I've been around
  • 872 Views
  • 1 replies
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Rogers Ignite Gateway Mac Filtering and Admin Login issues

I have Rogers Ignite Gateway Technicolor 2.0 CGM4331ROG. Its Admin WiFi Connection page shows the following Mac Filtering Options for the modem SSID: Allow All, Allow, Deny. There are also sections Auto Learned WiFi Devices and Manually Added WiFi De...

arnym21 by I plan to stick around
  • 3758 Views
  • 5 replies
  • 1 likes

Internet coverage

Hi I’m moving to Innisfil and wondering what the internet coverage is like .          ***Added Labels***

Yicker by I've been around
  • 728 Views
  • 1 replies
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DEVICE RETURN

Rogers internet has a very shady method of device return .. Be careful they wait a few months then send a bill to you stating that they didn’t receive your device …Even they know it has been returned and is sitting in their warehouse ..TAKE ALL MEASU...

Internet coverage spotty with Gen2 modem

Hi, I am using the Gen2 rogers modem for wifi. I switched from Bell to Rogers earlier this year I was hoping this new modem will be good enough to cover a 1400 sq feet 2 story house. However the coverage is spotty at best and devices that are further...

Last Mile Hardware Optimization + Questions

Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming.  I've had a few support visits to correct the issue, yet it persists. I ...

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Resolved! resetting rogers yahoo email password

well its 12:30. Been trying to reset my rogers.com email password since 9:00 pm. Getting the account locked for 30 mins due to multiple failed sign in attempts. Fine that was great at 8:30.... Oh and I'm trying to reset my password (not trying to sig...

BillP3 by I'm here a lot
  • 1614 Views
  • 1 replies
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Resolved! Moca Usage For Fibre Connected XB7

So I have fibre coming in to the house. Does the moca functionality work on the XB7 so that I can transport signal to the other side of the house that way?I have 2 moca 2.5g adapters that I'm using right now to do (Ethernet > Moca > Coax > Moca > Eth...

Multiple internet disconnects daily

Getting multiple connection drops daily, sometimes for long periods of time (multiple hours) in Brampton Steeles and Hurontario area. I have a gen 1 Rogers Ignite modem with gigabit unlimited package Ignite modem logging is useless as it doesn't seem...

m1919 by I've been here awhile
  • 757 Views
  • 1 replies
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New upgrade (XB7) channel issues

We Just made the switch from XB6 to XB7 and 500 Mbps connection. 'm running into a peculiar problem with Wi-Fi channels  despite the fact the router was reset to "Auto" select channels.  I don't have any pods or Wi-Fi extenders.  Here's what's going ...

Hmm by I'm a reliable contributor
  • 1303 Views
  • 3 replies
  • 0 likes

Stouffville Highspeed - Spotty Service

Hello, We've been experiencing massive issues in Ballantrae in the 48/Aurora Rd area for the past couple days. Internet connection experiences high latency than drops. Modem has to be reset every 10-15 mins.   This is a huge problem as many work for ...

Bshahwu by I'm here a lot
  • 4181 Views
  • 14 replies
  • 1 likes

Service Interruption in Markham, ON

Internet Outage in Berczy Village of Markham since 11Dec2023, Monday   Monday: 11:30 Tuesday: 9:00 Wednesday: 9:15     ***Added Labels***

gilbertjia by I've been here awhile
  • 814 Views
  • 2 replies
  • 0 likes

Ignite streaming boxes and splitters

Has anyone tried using HDMI splitters on Ignite TV boxes? I have two TVs in the same room that can benefit from this if it works.   *** Edited Labels ***

AV_Fan by I plan to stick around
  • 2973 Views
  • 4 replies
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Resolved! High WIFI Latency

The downstream latency on all my wifi connected devices is over 300ms, Ethernet connection to the modem is 8ms.  Signal strength and distance aren’t the issue, I can sit beside the modem with my iPad and iPhone and the wifi latency is still over 300m...

mascf1 by I'm a reliable contributor
  • 1211 Views
  • 3 replies
  • 0 likes

New build townhome and cat5/6 rough ins

Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...

VitaminZ1 by I've been here awhile
  • 2009 Views
  • 6 replies
  • 0 likes

We are done

Internet service sketchy at best reached out suggested a new modem.  No change.  Fast forward a few months we called again as now tv stalling as well. A tech was booked and said issue at pole not house and someone would be there same day (Friday) or ...

Ktkel by I've been around
  • 568 Views
  • 1 replies
  • 1 likes