Service Interruption

[Richmond]

Since Roger’s replacement of my Modem my entire network has been disconnected. Many many calls to Tech have resulted in no resolution after 6 days. Can someone provide me with the number of the Ombudsman and/or the number for the President’s Office

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[RogersJermaine · Accepted solution]

Hi @Richmond,

Welcome to the Rogers Community Forums, and thank you for your post! We certainly understand your frustration if there is a delay in getting the services working. We do hope that since you last posted, the issue has been resolved. If you still require assistance, please feel free to send us a private message so we can take a further look into this for you. For more information on how our private messaging system works, please check out our blog.

Regards
RogersJermaine