2 Step Verification problem - Phone # changed

[lmbeech]

I have a new cell phone and the 2-step verification is sending a text to my old phone so I cannot log in. How can I fix that?

[RogersMoin]

Hello, @lmbeech.

We're delighted you joined our Community and posted your 2-step verification issue.

Congratulations on your new phone! Did you also change your phone number along with getting a new phone?

If you did, you must update your phone number on any websites or services where you receive 2-step verification codes. That way, you'll continue receiving those necessary security codes without hiccups.

Feel free to reach out if you have any further questions or need assistance. We're here to help!

Cheers,
RogersMoin