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Forum Posts

DOCSIS 3.1 Modems

Does Rogers offer a cable modem/router that supports DOCSIS 3.1, and will work with the Ignite Internet service and allow customers: -The ability to disable DHCP -The ability to disable IPv6   Thanks,     **Labels Added**

rayray519 by I Plan to Stick Around
  • 3760 Views
  • 7 replies
  • 0 likes

Slow Wifi Speeds - Hitron CODA-4582

Hi, can somebody please tell me if my speeds look ok?  It has been really slow on wifi lately with about 6 devices connected. I also have 500u and i'm only getting  50 mbps from wifi on my laptop. Downstream Overview Port IDFrequency (MHz)ModulationS...

Ngcredible by I've Been Here Awhile
  • 1421 Views
  • 5 replies
  • 0 likes

Avast telling me my network is at serious risk

Hi all. I recently upgraded to Ignite. I have the technicolor router. Ever since this thing has been installed I continue to get an error message "HNS-WAN-ACCESS". "Device is accessible through the internet". "Fix this as soon as possible" "your devi...

Yucabeth by I've Been Around
  • 2148 Views
  • 2 replies
  • 0 likes

What happened to my signal?

We have been having issues with our internet, everything from bad upload to short disconnects and degraded speeds and worst of all high ping. we have had several techs out and open tickets to monitor our internet, sometimes I get told its a bad signa...

stepy2015 by I Plan to Stick Around
  • 1216 Views
  • 13 replies
  • 0 likes

Idea for Rogers...communicate planned outages!

Currently there is an outage in my neighbourhood. Many of us that called were told it was planned maintenance. You have our postal codes on file to know the area, you have our e-mail and an app. How about using that data to communicate to customers w...

Cmb13 by I've Been Around
  • 655 Views
  • 3 replies
  • 2 likes

Very Slow Speeds on Ignite 300u Internet

Ignite 300U getting only like 50-60 MB’s speed   My internet has been unreliable for 3 years. I’ve called multiple times to Rogers and they send a technician they improve the speed then it goes back again. It’s a constant issue and I’m getting very f...

Wisamster1 by I've Been Here Awhile
  • 6374 Views
  • 18 replies
  • 2 likes

Network device usage monitoring

This is a shot in the dark, but figured I'd ask.   Is there any type of firmware that can be installed on the modem to monitor device usage?   I have intermittent issues where TV begins to lag,  and although I can see which devices are connected,  I'...

DBCOM by I've Been Around
  • 742 Views
  • 1 replies
  • 0 likes

Hitron CODA 4582 - Bridge Mode Instability and DMZ

Hey, everytime I try to run my Hitron on bridge mode it loses connection for 10 seconds, 2 or 3 times every hour.First I called customer service and was told that I can't run this modem on bridge mode... What? There are even tutorials here on how to ...

brnperes by I've Been Here Awhile
  • 1060 Views
  • 4 replies
  • 0 likes

Wired Internet Keeps Flapping /Dropping Out Several Times a Day

We're having an issue where our internet (wired) keeps stopping at least twice a day(Cambridge / Hespeler area).    All traffic seems to just stop for 10-30 seconds, and then continues for a few seconds as if nothing happened, then stops again for 10...

ab45 by I Plan to Stick Around
  • 1875 Views
  • 17 replies
  • 2 likes

Resolved! XB6 Connection Issue

Hello All, I have Rogers Ignite and an Arris XB6 modem.  I am having some connection issues.  First of all the internet works for my 3 TVs and my Wife's, daughters and my phones.  My son returned home and his phone shows it connects but it won't actu...

foxdog by I've Been Here Awhile
  • 3811 Views
  • 5 replies
  • 0 likes

Port Forwarding Numbers for NHL 21 on PS4?

Hi, I am tired of having slow connections and getting my butt kicked lol.   I have the Hitron Coda-4582U / 4589-RES.  Not sure why there are two model numbers listed  here. It is the current white router/modem.   I checked out the port forward websit...

TheDude266 by I've Been Here Awhile
  • 979 Views
  • 6 replies
  • 0 likes

Business internet at home?

Hello,Due to covid-19 I am working from home however the 30 megabit upload isn't quite enough. I noticed that with business internet plans you can get 50 megabit. I know it's only an extra 20 megabit but it would definitely make a difference. Is it a...

jcoll83ca by I'm Here A Lot
  • 977 Views
  • 5 replies
  • 0 likes

Rogers Internet Parental Control for Modems/Routers

We currently use Roger High Speed internet and was wondering whether there is a software so that internet trafffic at the router can be disabled at eg 10 PM to 8 AM . Thanks,Zabs

zabs by I've Been Around
  • 18980 Views
  • 30 replies
  • 0 likes

Rogers IPV6 gateway not ping-able

I just finished setting up IPv6 on my pfSense Firewall in preparation for Ignite TV which I will be installing soon (I was reading through the forums and I read IPv6 was required for Ignite TV).    I finished the configuration, rebooted pfSense and r...

stepy2015 by I Plan to Stick Around
  • 512 Views
  • 1 replies
  • 0 likes

SMB (Port 445) Port Forwarding Not Working

Hello, I forwarded a few ports from a device on my network. All but one port (445, SMB) are being forwarded, even though I can confirm that the port is working from within the network. I also tried disabling firewall, but still no difference. I'm usi...

User2421 by I've Been Here Awhile
  • 849 Views
  • 2 replies
  • 0 likes

Rogers Ignite XB6 and Mesh Router

Had Rogers with 300 Mbps service before Xmas.   Upgraded to rogers Ignite 500 - Intenet speeds dropped from 275 MBps on average to <100   Xb6 (Black slanted top) - in Bridge mode First mesh router COVR 1203 Reset it all and retried - no luck One with...

Ayrhead by I've Been Here Awhile
  • 1961 Views
  • 3 replies
  • 0 likes