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Unable to connect to any Proboards

Ever since my Internet came back yesterday, after the outage, I have been unable to connect to this board. http://gluedtothescreen.proboards.com/ In fact, I have been unable to connect to ANY Proboards. What's going on?  The rest of the Internet, or ...

TimMcCree by I Plan to Stick Around
  • 321 Views
  • 2 replies
  • 0 likes

Still no Internet/wifi service

After rogers crash i cant connect my computer with the wifi it keeps asking for the network security key. I have tried every number on the label on the white talk modem nothing works please tell me how to get this resolved      **Added Labels & Remov...

Bpitts by I've Been Here Awhile
  • 705 Views
  • 11 replies
  • 0 likes

Smart TV Connectivity Issues After Service Interruption

Ignite came back up this morning. Problem is all 3 of my smart t.v's will connect to wifi but say no internet available. I've reset everything. I even did a factory reset on my modem. I'd contact customer support but......ya. anyone else having this ...

Ablmeb by I've Been Here Awhile
  • 812 Views
  • 7 replies
  • 2 likes

Priority of Restoration

I am curious what the order of priority is for restoring services. My home connection is better then my Company Enterprise Wireline account. We are a retail shop and can't process payments at multiple locations as our Payment terminals are unable to ...

Canuck79 by I've Been Here Awhile
  • 358 Views
  • 2 replies
  • 0 likes

Bridge Mode and IPv6

Hello everyone,   I am currently using a Ubiquiti's UNIF gear (APs, router/fw & switch). I've reviewed some of the previous threads and some threads with Unifi. I think I have things configured correctly (more or less matching the PFsense setup previ...

User0357 by I've Been Around
  • 5857 Views
  • 34 replies
  • 1 likes

Issues with JUST World of Warcraft

We recently just had a technician in from Rogers to check what's going on after 4 calls to technical support about having 400+ ping in World of Warcraft. Other games are absolutely fine such as CS:GO which gives me 30-40 ping.Upon calling the 4th tim...

Chris1997 by I've Been Here Awhile
  • 635 Views
  • 4 replies
  • 0 likes

Whole Home WiFi Promise?

Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...

Bor3dcanuck by I've Been Here Awhile
  • 985 Views
  • 4 replies
  • 0 likes

Proposed MOCA configuration - will it work?

Will this MOCA configuration work.  In it I keep all the MOCA cabling and adapters away from the Rogers modem/router.  None of the cable runs need coax TV service.  I don't think I need a POE filter with it either - perhaps just make sure all the spl...

MOCA .jpeg
ablatt by I Plan to Stick Around
  • 634 Views
  • 5 replies
  • 0 likes

Latency Spikes in PC Gaming

Hello, I am experiencing intermittent high latency between modem and ISP at the first hop.  How might one escalate this to Rogers and or further diagnose this issue? Intermittently, I get between 120-500ms latency spikes that last a few seconds in on...

AaronMT by I Plan to Stick Around
  • 2415 Views
  • 6 replies
  • 0 likes

Resolved! DHCPv6[31879]: 72001011-DHCPv6 - Missing Required Option 24

Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...

adsfdafad by I've Been Here Awhile
  • 1439 Views
  • 2 replies
  • 0 likes

Fibre Optic Issue Affecting Home Internet Connection

Dear Rogers,This post is in regards with ongoing trouble issue with our home wifi internet connection. We got the connection installed on April 9th, 2022 . For the past 2 and half month it was working properly but in the mid of June, it stopped worki...

Ankpreet by I've Been Around
  • 356 Views
  • 1 replies
  • 0 likes

Unreliable Ignite Internet. Disconnects and high latency

I had upgraded to Ignite Internet at the beginning of April and have been having horrible reliability ever since. Latency figures all over the map and frequent disconnects of varying lengths (10 seconds to 30 minutes). Audio/video conferencing is int...

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IGNITE - Internet drops on 5GHZ in 500 sq-ft area.

Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW.  So irritated  I am. If someone knows how t...

mnauman by I've Been Here Awhile
  • 607 Views
  • 4 replies
  • 1 likes

XB7 modem slow wifi speeds and weak wifi signal

I am on the Ignite Gigabit package with Ignite TV. I had issues with my internet about 3 weeks ago and a Rogers contracted tech came over and resolved the issue and he decided to change my XB6 modem to the new XB7 as he mentioned it has better wifi r...

tester2013 by I Plan to Stick Around
  • 1158 Views
  • 3 replies
  • 0 likes

Resolved! Cannot setup Port Forwarding using Ignite XB6 Modem

Greetings!   I hope everyone is doing well during these crazy time!   I am trying to setup a Port Forward on one of my computers that has a Static I.P., I have the DHCP server set to assign 10.0.0.50 - 10.0.0.253. I am trying to setup a Port Forward ...

knsaunders by I'm Here A Lot
  • 13183 Views
  • 36 replies
  • 0 likes

Internet drops whenever people arrive or meave from house

My internet drops whenever me or my roommate arrives or leaves from the house. It is a huge hassle.I know it is not related to the wiring because it occurs while we are parked in our driveway when arriving at home (before we have had the chance to di...

Thowse by I've Been Around
  • 371 Views
  • 2 replies
  • 0 likes