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Resolved! Are faster upload speeds planned?

So I have Ignite 1.5 Gbps plan, but only with 50 Mbps down. I was wondering if Rogers has any plans to upgrade their upload speeds at all. Bell is offering symmetrical on all their FTTH plans, and I am curious if Rogers will ever match it.    *** Edi...

libertb by I've been here awhile
  • 6054 Views
  • 4 replies
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Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

moca-1.jpg moca-2.jpg
JiveMiguel by I plan to stick around
  • 7945 Views
  • 9 replies
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Every morning, my internet connection has dropped.

For the last few weeks my internet is out every morning and requires a hard reset. I have done a few internet searches and this seems to be a common problem but there are no clear answers. I cannot find a clear answer on this forum and other users ha...

e16mls by I've been around
  • 2502 Views
  • 1 replies
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no internet for days

havent been able to access my phone on any thijg because rogers is down and who knows when itll start working again       ***Added Labels***

sav3 by I've been here awhile
  • 603 Views
  • 1 replies
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Internet keeps disconnecting

I tried unplugging modem and 3rd party router.This problem seems to happen more frequently. I am now entering the info into my phone (notes) - time/day of disconnection and duration.It went down Tuesday and now today. I don't recall how long it was o...

Pguy by I plan to stick around
  • 240248 Views
  • 1031 replies
  • 1 likes

Restored emails from Rogers Yahoo

I deleted the contents of a folder within my inbox in error, and sent a restore email request to Yahoo Customer Care. All emails from the particular folder were not restored, only emails from the Trash folder. Is there a reason why deleted emails in ...

Fatima17 by I've been around
  • 1232 Views
  • 1 replies
  • 0 likes

weak Wifi

Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...

DayPol by I plan to stick around
  • 2287 Views
  • 6 replies
  • 0 likes

Modem issue

My Modem keeps buffering which then turns off and my TV screen goes black.  The modem itself seems to get really warn as well.  How long is a life span of a Modem mine is approximately 5 years old. I look forward to hearing back from you. Regards,Kar...

Hoops26 by I've been around
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  • 1 replies
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Configuring roborock

Roborock not seeing the gateway and wouldn’t connect     ***Edited Labels***

Jfiszman by I've been around
  • 3192 Views
  • 3 replies
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What is going on with ping and latency on Rogers network?

I switched from Teksavvy VDSL 25/10 to Rogers 1.5gbps fiber several months ago. I was very surprised to find a significant increase in latency across almost every game server I play on. This is also taking into account my previous VDSL line had a fir...

roytoy by I plan to stick around
  • 6278 Views
  • 14 replies
  • 3 likes

internet freezing a little , but speed is ok

Hi,I just switch from FIDO (75M download speed, modem CODA 4582 ) to Rogers (150M download speed, Ignite WiFi modem Gateway gen 2),  I use wired  connection  to my computer and wireless connection  to my tablet. The issue is video offten freezing whe...

starca by I've been around
  • 549 Views
  • 1 replies
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Resolved! Setup *without* Ignite HomeConnect App

Dear all,I would like to setup features on my Ignite WiFi Gateway (Gen 2) modem. I cannot use Ignite HomeConnect App as I do not have a Android or iOS phone. I am using the web interface on the modem and it points me to ignitewifi.rogers.com which th...

Best mesh system for Ignite?

We just had Ignite 1.5 gig installed and my old mesh network (TP Link AC1200) doesn't seem to play nicely with the new modem - it drops the speed down to under 10 mbps! Any suggestions on which mesh network to go with? (I'm not interested in renting ...

TA70 by I've been around
  • 9126 Views
  • 2 replies
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Ping spikes when gaming - last two months

Hi,   I've been having ping spikes while gaming for the last two months on a pc connected via ethernet. The lag isn't all the time but happens roughly 20% of the time while gaming. However it ruins the experience. I've tried changing ethernet cables....

tuny by I've been here awhile
  • 846 Views
  • 3 replies
  • 1 likes

Internet

Hello 3 times i called your customer services then transferred to technical support but noone could help us with internet issues.My husband and i bought iPhone 15 plus from you and signed contract for 2 years.But from transferring our provider from k...

Leyla91 by I've been around
  • 512 Views
  • 1 replies
  • 0 likes

Getting 1.5 GB Internet Speeds

Hi all,   I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...

DrMike by I'm a trusted contributor
  • 18566 Views
  • 22 replies
  • 1 likes

Video call on Rogers Ignite internet

Hi all! We recently switch to Rogers ignite internet. Calling on whatsapp is becoming impossible as all we see is many pixels and not a whole image. Any suggestions?   *Added Labels*

Ltch by I've been around
  • 579 Views
  • 1 replies
  • 0 likes

Internet Is Lagging - Still not Fixed

Hello,   For the past month I have not been able to play online games at all as I would suffer lag spikes. In Call of Duty It shows a "Pack Burst" message and the game stutters every few seconds repeatedly. This happens on both PS5 and PC, but did no...

tg787 by I've been here awhile
  • 861 Views
  • 2 replies
  • 2 likes