Just upgraded to the latest Rogers offering, plus got a new aerial incoming cable, and the modem keeps disconnecting and reconnecting a few times per hour. Connection goes down, and immediately starts reconnecting, generating a disconnection of abo...
Bell is digging in my neighborhood, and I assume will offer me 8Gbps soon. Rogers SAYS they have fibe-powered in my 'hood, but these are the original cable wires from 33 years ago. They say they can give 1.5 Gbps max - how? Is this compression and ot...
Hi folks - Over the past couple months I've been having issues with our internet (I'm not sure but it seemed to correspond with an upgrade to the 1.5 gbps plan). I've already contacted support and they sent a contractor to the house who replaced a co...
Hello!I am having a house built and just found out that there will be a Rogers cable box on our lot. I am concerned about this as my neighbour’s pedestal burst into flames last year after being serviced (I guess the heat gun was used and some debris ...
Brand New Ignite 3 days ago. Same issues as older modem. All week I’ve been having what started as intermittent connection and now now connection yet a Green Light flashes away.!I unplugged and reset many times. Yesterday morning in woke up had a cal...
Hi everyone - greetings from the void. I will also apologize in advance if this question has already been answered but, if so, I couldn't find it. We have been happy with our Rogers Ignite TV bundle. Up until now our internet was Rogers Ignite Intern...
How about fixing your internet!! I pay for high speed as we have gamers in the house and games have been unplayable for about 2 weeks. Enough already with your service. Say something or fix it........ *Added Labels*
When service will be restored. Email said 6hrs to 12 hrs yet it went byond that time frame. This reminds me Previous black out all Rogers lost power even 911 was not accessible hope Rogers install Redundancy back up system that will stop Future issue...
As of two days ago, we can’t reach parts of the internet. This seems to come up in other postings. Some websites like google.ca work, most small or mid scale websites don’t. Are others having this problem ? We are in the Ottawa region. **Labels Add...
I am having Ignite Internet and TV installed tomorrow. I had a few questions: 1. Can I choose install location of modem, preferred to me is on main level next to TV. 2. Is one Wifi pod now included for free? 3. I am getting 500u installed, wha...
Chatted with tech support numerious time. No update provided. Are they really working on the resolving it before start of business tomorrow? To be more specific, L6c in Markham is around Kennedy and major Mackenzie area ***Edited Labels***
I'm having intermittent connection drops at least once a day for the past ~ 2 months, requires manual restart which is annoying as if I'm outside I lose connection to my LAN. Remote SSHs are down, etc and generally a nuissance. After the rogers tech ...
So internet is having interruptions, but outages more like it, everyday for the last week. I work from home and loss everything when it goes out like this. FIVE DAYS IN A ROW NOW. No one will give a explanation or time frame this will be continue. Th...
I'm currently on ignite 1gbps and have an xb7 modem. https://www.speedtest.net/result/13967530695.png I have already had a Sr Tech come out and replace the lines to my house and the drop into my home. I'm getting massive ping spikes almost every ...
I've had gigabit internet for several years. My speed are a respectable 950Mbps download. My son is an avid gamer and uses the QOS service on my Asus GT-AX11000 router. My download activity does not impact him. However if I'm uploading files to multi...
Hey everyone, I'm going to be getting 500 ignite internet (most likely, I think this is enough for working from home, gaming, streaming, etc) and wanted to know what everyone thinks about the SUS Wireless AX3000 Dual-Band Mesh Wi-Fi 6 Router (RT-AX...
Hello all, for the past 2+ weeks I've been having Internet issues and was told that it was due to "bad signal levels". A technician came over a few days ago and did his thing. He told me that our signal levels should be fine now. It was good for 1-2 ...
My farm is connected to two roads, one of which has Rogers Fiber, but the road leading to my house does not. The nearest fiber connection to my house is 500 meters away from the entrance. I called Rogers and they said it would cost at least 40k to co...
Hi all, after years of having great connection with Rogers I am currently experiencing degraded service. I have noticed that I have unusual packet loss to the CMTS node (same when pinging 1.1.1.1 and google.com) and when I ran speedtest my upload spe...
Could someone tell what is the purpose of Nokia ONT in FTTH setup, can it be removed?
