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Forum Posts

Port forwarding not working for some days

I switch to Rogers ignite internet plan since Aug 2024. Port forwarding was setup properly and working well since then.  However I find port forwarding stop working. I try to restart ignite gateway and wifi. Then delete/setup portwarding again. Unfor...

brianmo by I've been here awhile
  • 935 Views
  • 2 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Edward1945 by I've been around
  • 1012 Views
  • 1 replies
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Provisioning Issue

48 HOURS!!!! NO INTERNETI am now going on 50 hours nearly 2.5 days, with no internet.Here is my story:I had internet, however, very slow connect and had a lot outage, I pay for 1.5 GB, so i called Rogers and a technician was sent out to my home.The t...

Faryan by I've been around
  • 845 Views
  • 2 replies
  • 0 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I plan to stick around
  • 5859 Views
  • 27 replies
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Pickering - Frequent dropping of internet connection.

I live in Pickering (Liverpool/Finch area), Ontario. There seems to be a high frequency of continual and repeated dropping of my Internet connection.  The modem is newer, so it is highly unlikely to be the cause of the issue.  I regularly work remote...

Pickering1 by I've been here awhile
  • 749 Views
  • 2 replies
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Bypass the XB7

Just got hooked up today with the GPON 1.5gbps symmetrical service. Coming over from Bell's FTTH service.  With Bell, I had fully bypassed the HH3000 and used all of my own hardware (Ubiquiti Unifi), looking to do the same here.   For hardware I'm us...

MRobi1 by I've been here awhile
  • 4017 Views
  • 5 replies
  • 1 likes

Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
  • 3840 Views
  • 6 replies
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Cannot connect surface pro 4 to wifi

Switched back to Roger’s from bell and now my surface pro will not connect- says:can’t connect to this network. Tried connecting only to 2.4 vs 5, no luck. Help!   ***ADDED LABELS***

Athena2 by I've been around
  • 618 Views
  • 1 replies
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Rogers

Something I hered from a Rogers techsuport if u put a new router in Rogers will charge me $50 for a tech why would you charge me for an issue if im interested in on my privacy     ***Edited Labels***

Less500 by I've been around
  • 489 Views
  • 1 replies
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Resolved! Another latency complaint

  C:\Windows\System32>tracert www.google.com Tracing route to www.google.com [2607:f8b0:400b:803::2004] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203 2 53 ms 22 ms 23 ms 2607:f798:804...

wutwhy by I plan to stick around
  • 4501 Views
  • 13 replies
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Daily latency issues

Hello all, I posted about a year ago about constant latency issues and it appears to be back. Again!   Last time I posted, there was a "network enhancement" in my neighbourhood, but now I'm not sure what's happening again. It appears to be throughout...

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Markham1 by I plan to stick around
  • 536 Views
  • 1 replies
  • 0 likes

Expanded Fibre Network

There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Be...

GCS2024 by I've been here awhile
  • 2454 Views
  • 4 replies
  • 0 likes

Resolved! Comwave on Rogers Fibre?

Rogers was awarded a contract by Infrastructure Ontario (taxpayer $) to install fibre in my rural County. Rogers subcontracted the actual installation to Ledcor Construction.In August the CRTC ruled that all the major ISP's must share their infrastru...

Jayzz by I plan to stick around
  • 3545 Views
  • 2 replies
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Intermittent Internet and TV

Anyone has any suggestions about ignite internet and tv disconnecting 20 times a day for 5 mins.   ***ADDED LABELS, EDITED TITLE***

JKoziarz by I've been here awhile
  • 559 Views
  • 1 replies
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Resolved! Roger Fiber-optic FTTH Connectors

Rogers have a run fiber "drop" to my home from the road allowance and will soon be running the main fiber trunk on my street. I assume my Rogers service will include a modem directly connected to fiber and I will connect my router to the fiber modem....

Jayzz by I plan to stick around
  • 3898 Views
  • 13 replies
  • 0 likes

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
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  • 10 replies
  • 0 likes

Bad Review for Ignite internet.

Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...