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Forum Posts

Is there a way of using DoT with Rogers’ DNS?

Hello community. Basically the title. I was wondering if Rogers supports DNS over TLS, and if so, how to configure it on a 3rd party router? I’d like to avoid using a 3rd party DNS resolver. I’m not comfortable with Google’s and Cloudflare’s privacy ...

toolcubed by I'm a senior contributor
  • 1320 Views
  • 5 replies
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Forget Device

I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app?   *** Edited Labels ***

Blade_27 by I'm here a lot
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Resolved! Slower download speed in bridge mode

Here is my setup.Rogers (500U) —>  Hitron CODA-4582U  —> Cisco RV130W  —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults.  I’ve changed only the passwords and setup the w...

LaraBeagle by I've been here awhile
  • 55125 Views
  • 39 replies
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No Internet Service from Rogers Since Move!

Hi everyone,I'm reaching out to the community because I'm at my wit's end with Rogers. Here's what's happening:I initiated a move of my internet services with Rogers, scheduling disconnection at my old address on May 5 and connection at my new addres...

dtamber by I've been around
  • 733 Views
  • 2 replies
  • 1 likes

Asus Rog Rapture GT-Axe16000

Ok here goes:  I've recently bought a brand new Asus Rog Rapture GT-Axe16000 router ,and i would like to set it up using my rogers account (my internet) ....Just wondering if i could get a step by step installation of above device to use with my roge...

DeputyDoggz by I plan to stick around
  • 1731 Views
  • 2 replies
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Channging Rogers Yahoo Email Profile Picture

For crying-out-loud, this has persisted for almost a decade now! Please fix the problem preventing users from changing the profile picture/photo on their Rogers Yahoo email profile! Everyone I know is super annoyed about your lack of attention to fix...

Rogers Yahoo blocking emails from a specific domain all of a sudden

Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...

Leo890 by I've been here awhile
  • 1289 Views
  • 3 replies
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MFA for Rogers Email

I've been getting a pop up window when I log into my e-mail account requesting that I add a mobile phone number for added security.I don;t own a mobile phone and have no intention of getting one,why don't you call my landline phone with a six digit n...

iseeyou by I've been here awhile
  • 6803 Views
  • 16 replies
  • 2 likes

Upload limits (conventional cable)

Fibre optic lines are being connected in our neighbourhood but at present we are using a conventional cable modem service provided by a third-party provider (using Rogers cable) for our internet service. The challenge is I have an exceptional (one-ti...

Internet not working

I was asked to post my issue here from reddit rogershelp. My internet was relocated on May 1 and it hasnt been working since day 1. Lodged a complain and the tech support keeps giving same response everry time I call “your ticket has been escalated a...

Davesamarth by I've been here awhile
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Provisioning issue

Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...

User1929 by I'm here a lot
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  • 6 replies
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Resolved! Constant "Site Can't Be Reached" errors only while on Rogers' network

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.     All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...

luvsql by I plan to stick around
  • 8270 Views
  • 21 replies
  • 0 likes

Modem requires reset every day

My Modem requires a reset every day. Is it the modem or the area I live in that is the issue?   **Labels Added**

sherrygirl by I've been here awhile
  • 1206 Views
  • 5 replies
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Rogers Yahoo Email - Unable to Change Yahoo Password

I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email.   Yahoo wants to send a verification code to an old cell phone number I no long...

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cneutt by I've been around
  • 562 Views
  • 1 replies
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MAC Filtering on Gen8

I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...

grammaDD by I've been here awhile
  • 983 Views
  • 3 replies
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Unstable Performance

Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...

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sudz1 by I've been around
  • 2777 Views
  • 3 replies
  • 2 likes

Enable port forward to remote desktop connect

Hi, My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option.   1.I setup the port forwarding for a one my Windows laptop us...

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Managed Sites Not working

I have added few websites to be blocked , but its not working.? Any idea why?         ***Added Labels***

5G Home internet

Subscribed to 1.5gbps service a while ago. Never got more than 600mbps. Customer service over the phone states they get the full speed but technician on site came a few times and had the same result of about 600mbps. The last one recommended to get a...