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Cannot connect surface pro 4 to wifi

Switched back to Roger’s from bell and now my surface pro will not connect- says:can’t connect to this network. Tried connecting only to 2.4 vs 5, no luck. Help!   ***ADDED LABELS***

Athena2 by I've been around
  • 565 Views
  • 1 replies
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Rogers

Something I hered from a Rogers techsuport if u put a new router in Rogers will charge me $50 for a tech why would you charge me for an issue if im interested in on my privacy     ***Edited Labels***

Less500 by I've been around
  • 464 Views
  • 1 replies
  • 0 likes

Resolved! Another latency complaint

  C:\Windows\System32>tracert www.google.com Tracing route to www.google.com [2607:f8b0:400b:803::2004] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203 2 53 ms 22 ms 23 ms 2607:f798:804...

wutwhy by I plan to stick around
  • 4303 Views
  • 13 replies
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Daily latency issues

Hello all, I posted about a year ago about constant latency issues and it appears to be back. Again!   Last time I posted, there was a "network enhancement" in my neighbourhood, but now I'm not sure what's happening again. It appears to be throughout...

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Markham1 by I plan to stick around
  • 505 Views
  • 1 replies
  • 0 likes

Expanded Fibre Network

There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Be...

GCS2024 by I've been here awhile
  • 2304 Views
  • 4 replies
  • 0 likes

Resolved! Comwave on Rogers Fibre?

Rogers was awarded a contract by Infrastructure Ontario (taxpayer $) to install fibre in my rural County. Rogers subcontracted the actual installation to Ledcor Construction.In August the CRTC ruled that all the major ISP's must share their infrastru...

Jayzz by I plan to stick around
  • 3278 Views
  • 2 replies
  • 0 likes

Intermittent Internet and TV

Anyone has any suggestions about ignite internet and tv disconnecting 20 times a day for 5 mins.   ***ADDED LABELS, EDITED TITLE***

JKoziarz by I've been here awhile
  • 529 Views
  • 1 replies
  • 0 likes

Resolved! Roger Fiber-optic FTTH Connectors

Rogers have a run fiber "drop" to my home from the road allowance and will soon be running the main fiber trunk on my street. I assume my Rogers service will include a modem directly connected to fiber and I will connect my router to the fiber modem....

Jayzz by I plan to stick around
  • 3573 Views
  • 13 replies
  • 0 likes

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 28904 Views
  • 10 replies
  • 0 likes

Bad Review for Ignite internet.

Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...

Lorex security cameras

How do I get ignite to recognize lorex recorder on network. Lorex app says it’s unable to establish connection.    *Added Labels*

Buffering issues - Low Upload Speed

While watching live NFL football, I am experiencing buffering and picture quality issues that I have not experienced before. My Rogers contact tells me that uploads are capped at 3 in our rural area. My contract is for up to 5. How can Rogers be conv...

Glen13 by I've been around
  • 461 Views
  • 1 replies
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Is my signal ok? Website don't load great intermittently

  Downstream Channel Bonding Value 14 7 8 9 2 3 4 5 6 10 11 12 13 1 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 0 33 Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked ...

Anasok by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 4897 Views
  • 13 replies
  • 1 likes

Router delivered to wrong address

Hi everyone, I just wanted to get some help or advice in a situation. I signed up for Rogers Ignite home internet earlier this month, September 2024. They were supposed to send me the router with Purolator, but the Purolator deilvery person delivered...

Resolved! Fibe or fibe powered?

Bell is digging in my neighborhood, and I assume will offer me 8Gbps soon. Rogers SAYS they have fibe-powered in my 'hood, but these are the original cable wires from 33 years ago. They say they can give 1.5 Gbps max - how? Is this compression and ot...

1tpg1 by I've been here awhile
  • 9528 Views
  • 17 replies
  • 0 likes

Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...