Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

The home Internet is not working.

My home Internet has been down since morning.How can I fix it?I've already turned on/off the modem, but it didn't help.Toronto, downtown.       **Added Labels**

Inna2 by I've been around
  • 247 Views
  • 1 replies
  • 0 likes

FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hello Community,   We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582)...

RogersMargaret by Community Manager (Retired)
  • 593157 Views
  • 4921 replies
  • 8 likes

which speed test do i trust

recently upgraded to the ignite 1.5 thought i would do a few speed test but not sure which one is giving me the truest results?Rogers speed testDown193Mbps - 225.0MbpsUp51.6Mbps - 51.6MbpsOokla speed testDown946.06Mbps - 948.65MbpsUp52.22Mbps - 51.67...

hiho by I'm a regular
  • 1997 Views
  • 8 replies
  • 1 likes

Resolved! Access NAS remotely

Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...

hectop by I'm here a lot
  • 2235 Views
  • 9 replies
  • 0 likes

Rogers Ignite Parental Controls and Google Wi-Fi Mesh system

Hello, I’m using Rogers ignite, and I also have a google Wi-Fi mesh. System connected today to boost the Wi-Fi signal in my home. I’m trying to set up the parental control features both my children as far as restricting Wi-Fi time, etc. What I’m find...

Node congestion during peak hours?

I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 17406 Views
  • 7 replies
  • 0 likes

Mail folder recovery

I did an accidental deletion of a mail folder in my Rogers Yahoo mail. Neither the folder nor the emails can be found in Trash or Archive. Anyone know how to recover the folder and it’s contents?   **Labels Added**

No internet for 2 days

Anybody have any actual information on case C193403878? Two days with no updates or progress on an outage in the Bathurst/Bloor area, downtown Toronto   **Labels Added**

hell_rod by I've been around
  • 255 Views
  • 1 replies
  • 0 likes

Resolved! ignite gen 2 modem lights

trying to find out what the flashing blue light means did some searches on rogers but couldnt find anything? anyone post a link where i can find out what all the lights mean espically the flashing blue one.   TIA   *Added Labels*

hiho by I'm a regular
  • 1438 Views
  • 1 replies
  • 0 likes

Cable burial

How long should it take to get a temp wire buried? My service started in June 2023   *Added Labels*

sounDDude by I've been around
  • 298 Views
  • 1 replies
  • 0 likes

Email problem transferring to Ignite Internet

I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...

silverhead by I've been around
  • 3080 Views
  • 13 replies
  • 1 likes

Intermittent dropped ignite internet and TV

Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...

dgiesbrecht by I've been here awhile
  • 1995 Views
  • 10 replies
  • 0 likes

Resolved! New Ignite Home Connect app no DMZ or Port Forwarding

Suddenly your newest Ignite Home Connect App version ( Android phone) just released - appears to have NO OPTION for Port Forwarding or DMZ,  as per the previous Build of this App. Is that true? Because-  if it is - scores of serious users will bail f...

Resolved! Unable to Access ONEDRIVE fully while on rogers internet.

Wonder if anyone else has come across this.I am able to log into Onedrive fine.  It does not show any files in there (which there are).Trying to go into management, searches, etc.. all will cause a like timeout error.This includes my work laptop, per...

Gdkitty by Resident Expert
  • 2582 Views
  • 16 replies
  • 0 likes

Internet Ignite down for a month in Aurora

We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...

kamufr by I've been around
  • 301 Views
  • 1 replies
  • 0 likes

Planned Outage - No notice given

So I get an email a week ago saying upgrades are happening in my neighborhood and I will be advised of any interruption. Today no Internet or cable and 15 Rogers trucks on the street. No notice that I would be without service today. People work from ...

Steveley by I've been around
  • 334 Views
  • 1 replies
  • 0 likes