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Most troubling support behaviour...

Early yesterday, I and a few of my neighbors, all shaw rogers whatever customers, lost internet service. We were all told by support that we were all isolated outages. Untrue. We KNEW it was all of us because we talk on facewhatever, and KNOW it is d...

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've been around
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  • 2 replies
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Speed upgrade do i get a new modem?

I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2   does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...

joejenkins by I've been here awhile
  • 11344 Views
  • 16 replies
  • 1 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I've been here awhile
  • 541 Views
  • 4 replies
  • 0 likes

Ignite Internet - Can't Connect to Work VPN

Hi there,Can someone please help me. I recently switched to Ignite Rogers and all of a sudden my work laptop will not connect to my work VPN anymore. I’ve called rogers many times and they say they don’t deal with VPN issues. I don’t know what to do ...

AoAlex by I've been around
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  • 3 replies
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Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

Edit WI-FI Configuration on Ignite Router

I am trying to manage the wifi configuration settings on my Rogers Ignite Router and all settings are locked.  There is a message at top of screen stating:    Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...

DSHW by I've been here awhile
  • 12941 Views
  • 11 replies
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Deleting Email from Trash only works for small number at a time??!!??

Hi,  Rogers yahoo mail seems to be a bit of a gong-show lately, so I am trying to clean up my mail through mail.yahoo.com (since I can no longer create an App Key and properly add my account to Outlook), so that in turn I can move off the ISP email a...

Betard by I plan to stick around
  • 445 Views
  • 3 replies
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Varying Speed After Getting XB6 Modem/Router

Hello,Last month Rogers sent me an XB6modem/router and I was asked to throw away my Shaw Hintron router. Eversince I have installed this XB6 I am getting variable speeds on my 300mbps plan. I have measured speeds all the way down to 6 mbps on wifi! I...

NP999 by I've been around
  • 292 Views
  • 1 replies
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Wifi not connecting automatically

My wifi is not connecting to our devices. At first it was my husband's iPhone, now my Samsung phone and my daughter's iPhone. We didn't notice at first and used up all our data in our phone plan. All of our devices are set to autoconnect. I've reboot...

Victoria99 by I've been here awhile
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  • 4 replies
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Does Rogers block ports 135/445

When running GRC sheilds up, ports 135/445 report as Closed and not Stealth regardless if i use Windows, IOS or Android, I have not configured these ports in any router firewalls.   There are a few old threads about Rogers filtering these ports but n...

JonSnow88 by I plan to stick around
  • 461 Views
  • 2 replies
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Wifi Outage in Toronto?

Is there a rogers wifi outage in downtown Toronto today October 7th.I have had no internet since early morning. It 2pm now   **Labels Added**    

Ajos6 by I've been around
  • 380 Views
  • 1 replies
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Bad Ping When Gaming

Hi there,   I recently switched to Rogers ignite about 2 months ago (1.5GB) and I've had nothing but good things to say about the internet speeds. My one problem has been regarding my ping when gaming. I normally connect my console to the Wifi Pods a...

Cannot connect to server via ip address over LAN.

Hello: I've installed owncloud on a spare machine. I can connect to it at localhost/owncloud but no through any IP address including 127.0.0.1 or 10.0.0.176, the device's IP. I'm thinking it isn't a problem with the Hitron router, but just in case: d...

bkdixxon by I've been here awhile
  • 365 Views
  • 2 replies
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Pods not recognized on HomeConnect app

After receiving a new modem, my pod stopped being recognized on the app. Any attempt to reconnect does not work "let's try that again". Tried with other phones plus on the phone of the second tech who arrived. Received gen 2 app. Same issue. 3rd tech...

gailc by I've been here awhile
  • 636 Views
  • 4 replies
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Latency Spike followed by Packet Loss

Hey All,Recently switched to Rogers and noticed that my PC is experiencing a high latency ping, followed by a packet or two being lost, every 45-60 seconds. Here's the ping/trace to Google DNS from 20:30 EST: Reply from 8.8.8.8: bytes=32 time=17ms TT...

Can't log in to Yahoo Fantasy Basketball on desktop

So I'm trying to log in to Yahoo Fantasy Basketball, but it just sends me to the Rogers | Yahoo landing page where it doesn't recognize my Yahoo email used to use Yahoo Fantasy.  Any ideas???   *** Edited Labels ***