I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite. Previously they were connected via ethernet directly to the Rogers modem...
Dear Rogers,I am writing to express my extreme frustration and disappointment with the quality of your home network service. As a loyal customer of Rogers for the past three years, I have been experiencing frequent internet outages at the most inconv...
Hello: Thank you everybody that posted on the subject, I did a little bit of reading following the different strings but I am still struggling... I have a very bad wireless internet ('70s condo...) and need reliable service for work. I have a hitron ...
Our small town is in southern Ontario, but we only have DSL25 internet. Bell has made it clear they have no plans within the next 2 years of upgrading our town, (even though the Federal government will pay for it through the Universal Broadband Fund...
Do I get to keep my current rogers email address when switching from my current rogers package to a comparable rogers ignite package *Added Labels*
Hi there, I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...
I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...
Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...
I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...
Hi I have been using the Rogers Yahoo email account for years without issues. But past 2 weeks something very odd is happening. I get logged out of my email account on all the clients that had been logged in. I only ever log into this email in 2 pl...
I have 3 mailbox defined in my Rogers Webmail. One of them, from a 3rd-party server (neither @rogers.com or @yahoo.ca), regularly loses sync: in email settings > mailboxes, it shows as "not syncing" and the message reads "To reauthorize this mailbox,...
Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks, **Labels Added**
Hey, For the last several months we've had frustrating issues with our service. regular surfing is almost unnoticeable since we'll just refresh the page. However with gaming, where either we lag (temp or lag right out) and with Party Chats where ...
Hi all, Wanted to get the collective wisdom here. Sorry if this has been dealt with previously. When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...
Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...
Why am I getting "disconnected from server" messages when using Rogers internet today. Why is my rogers TV also going black screen ?. TV service just stops... the screen goes blank not even static screen shows, then it starts up again. Service is v...
My Windows Mail and Calendar had to be re-installed as did my Outlook 2013. Both applications require that I use a specially generated secure password to either use my Rogers email account in Mail or to re-set up my rogers email account in Outlook 20...
Haven’t been to my place or used internet for two months but I’ve of course had to pay 70$ a month. Now when I come up to “work” from home I have no Internet going on two days. That’s two days lost wages. I was told it was an outage but who knows!!! ...
What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...
Hi All,Modem details: Model: CGM4331COM Vendor: Technicolor Hardware Revision: 2.0 So I am trying to change my 5Ghz WiFi channel (to 36) and channel bandwidth to 20/40/80/160 option.Firstly those options were disabled for me but I found out on this f...
