01-24-2021 11:36 AM - last edited on 01-24-2021 11:35 PM by RogersZia
I've seen ref to a Gen 2 Ignite Gateway modem Easy Setup Guide – Ignite WiFi Gateway Modem (Gen 2) – XB7 | Rogers - Rogers and it looks like there are more ethernet ports based on the images provided but I would like to know if there is more to it than just the extra ports. A search of Rogers.com only returns the link above and nothing else. I'm interested to know does it support wifi 6 technology.
Thx.
Tim.
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04-02-2021 01:06 PM
Thank you for the info, I'll definitely consider switching to the XB6 if I can't get this issue sorted out. I think that I might have figured out what is causing the slower download speed though. The previous CODA-4582 modem definitely had OFDM enabled and working, and I'm pretty sure that OFDM isn't working on the XB7 because it says NA. Could you look at the end of this chart and verify the OFDM in the last column?
7 | 1 | 2 | 3 | 4 | 5 | 6 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
591 MHz | 279 MHz | 849 MHz | 855 MHz | 861 MHz | 579 MHz | 585 MHz | 597 MHz | 603 MHz | 609 MHz | 615 MHz | 621 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 657 MHz | 663 MHz | 669 MHz | 675 MHz | 681 MHz | 687 MHz | 693 MHz | 699 MHz | 705 MHz | 711 MHz | 717 MHz | 723 MHz | 825 MHz | 831 MHz | 837 MHz | 843 MHz | 350000000 |
43.3 dB | 42.0 dB | 42.4 dB | 42.5 dB | 42.6 dB | 43.0 dB | 43.4 dB | 43.6 dB | 43.3 dB | 43.4 dB | 42.8 dB | 43.6 dB | 43.7 dB | 43.1 dB | 43.1 dB | 42.8 dB | 43.0 dB | 43.2 dB | 43.5 dB | 43.0 dB | 43.4 dB | 43.1 dB | 43.5 dB | 43.6 dB | 43.6 dB | 43.2 dB | 43.4 dB | 43.1 dB | 42.5 dB | 42.3 dB | 42.3 dB | 42.1 dB | NA |
5.1 dBmV | 3.7 dBmV | 4.3 dBmV | 3.5 dBmV | 4.2 dBmV | 4.3 dBmV | 5.6 dBmV | 6.2 dBmV | 5.1 dBmV | 5.9 dBmV | 4.9 dBmV | 5.8 dBmV | 5.9 dBmV | 4.5 dBmV | 5.1 dBmV | 4.1 dBmV | 4.9 dBmV | 4.4 dBmV | 5.4 dBmV | 4.4 dBmV | 5.2 dBmV | 4.4 dBmV | 5.2 dBmV | 5.2 dBmV | 5.5 dBmV | 4.8 dBmV | 5.5 dBmV | 4.8 dBmV | 4.7 dBmV | 3.7 dBmV | 4.3 dBmV | 3.3 dBmV | NA |
256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM |
04-02-2021 01:28 PM - edited 04-02-2021 01:31 PM
@Draconix See my response to your similar post in this thread.
I just checked my XB6 and it also shows NA in the Power and SNR stats on the downstream OFDM channel. However, my "CM Error Codewords" stats are still incrementing so that channel appears to be active.
04-02-2021 08:35 PM - edited 04-02-2021 09:07 PM
I got my XB7 today, and it seems like it is actually slower than the old CODA modem. The speed is most noticeable when devices are farther away from the modem. I have both CODA and XB7 on the first floor, same spot. I used to get ~500mbps on Wi-Fi with my laptop upstairs. Now it gets about 280mbps on the XB7. Same thing with the basements. I used to get ~430mbps, but now I'm down to about 120mbps on the XB7. I get about one bar less signal with the XB7 than the CODA in my basement or 2nd floor.
I looked at the specs, and it seems like the XB7 has half the 5GHz antenna as the XB6 (4 vs 8). Is that the cause? I'm pretty disappointed that the XB7 is actually slower.
I also can only get a 1.2Gbps link rate on Wi-Fi 6 instead of 2.4Gbps.
04-03-2021 01:30 PM
Yes Datalink you are quite correct.......
I did look and Rogers iPTV is connected on the rear of the 68U router
I posted that wrong
I will see if i can correct that
The ethernet cable going to the Rogers iPTV box is 50' of Blue Jeans Cable Cat6
04-03-2021 01:35 PM
04-03-2021 01:39 PM - edited 04-03-2021 01:39 PM
04-03-2021 01:42 PM
04-03-2021 04:21 PM
I also have my router set to iPV4 and iPV6 to work together selected from the drop down tab
04-06-2021 11:14 AM
Does anyone know what the orange/red mark means on port 4 of the XB7 modem?
04-06-2021 11:42 AM
isn't that the 2.5 gigabit connection
04-06-2021 01:58 PM
@sm30 @tyreman that port is a 2.5 Gb/s port. So, you would need a router or switch, depending on your network layout, that has a mult-gig port capable of running 2.5 Gb/s. Some of the newer Asus routers have a 2.5 Gb/s port. there are switches out now that run 1/2.5/5/10 Mb/s. Note that these are built under a new ethernet standard, so, you can't run a mulit-gig 10 Gb/s port into a traditional 10 Gb/s port.
Here's a couple of new Trendnet 2.5 Gb/s switches as examples:
https://www.trendnet.com/products/2-5g-switch/5-port-unmanaged-2-5g-switch-TEG-S350
https://www.trendnet.com/products/2-5g-switch/8-port-unmanaged-2-5g-switch-TEG-S380
Netgear also has multi-gig switches out but I believe that the Trendnet switches are the lowest cost multi-gig switches on the market today.
04-06-2021 02:17 PM - edited 04-06-2021 02:18 PM
Isn’t Rogers top tier internet speed only 1 Gbps currently though?
04-06-2021 02:57 PM - edited 04-06-2021 03:00 PM
Yes but I've seen a post where a PC with a multi-gig ethernet port was running up to 1.2Gb/s on a speedtest instead of the 940 Mb/s that you see thru a gigabit port. So it looks like Rogers does overprovision the top gigabit tier but you won't see that thru a gigabit port.
The XB7 would allow Rogers to compete with Bell's top 1.5 GB/s plan, at least until Bell rolls out their 5Gb/s plan which they have indicated they will do this year from what I remember reading.
04-07-2021 12:07 PM
Strange you would think port 1 would be the 2.5 Gb/s.
I currently have the XB7 in bridge mode connected to a Netgear R7000 router. Would you recommend or would it make sense I switch from port 1 to port 4?
04-07-2021 12:27 PM
04-07-2021 12:28 PM - edited 04-07-2021 12:31 PM
@sm30 wrote:
Strange you would think port 1 would be the 2.5 Gb/s.
The 2.5 GigE port on the XB7 gateway can also be configured as an Ethernet WAN port and used for high-speed connectivity to an external ONT with a FTTH service. It is numbered as Port 4 and has a distinctive mark since it is a special-purpose port that is a bit different from the others, not just due to its higher speed.
I currently have the XB7 in bridge mode connected to a Netgear R7000 router. Would you recommend or would it make sense I switch from port 1 to port 4?
If the R7000 only has GigE ports, you won't gain anything with this change.
04-18-2021 09:25 AM - edited 04-18-2021 09:41 AM
I currently have the XB6 modem with a 500 Mbit internet plan and Ignite Premier service. I am reading about the XB7 modem and wanted to know what benefits will it have over XB6 and specifically:
- Is the range for 2.4 GHz and 5 GHz improved?
- Does the unit run cooler as my XB6 gets pretty warm
- Is it quieter as the XB6 fan is audible about 6 feet away from the modem
- I find that the XB6 modem seems to disconnect every so often. I am not sure if this is a signal issue or something else. I rebooted the modem 2 days ago and my signal levels are listed below. In terms of connections, I just have 1 wire that comes from the side of my house that goes into a 6dB Return Attenuator, and then goes into the Ignite modem. A Rogers tech gave me the attenuator several months ago.
More importantly, are there any DISADVANTAGES of upgrading to the XB7 modem?
Any suggestions would be appreciated.
Thanks
System Uptime:1 days 23h: 55m: 47s
Index | 23 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
Lock Status | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
Frequency | 693 MHz | 279 MHz | 849 MHz | 855 MHz | 861 MHz | 579 MHz | 585 MHz | 591 MHz | 597 MHz | 603 MHz | 609 MHz | 615 MHz | 621 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 657 MHz | 663 MHz | 669 MHz | 675 MHz | 681 MHz | 687 MHz | 699 MHz | 705 MHz | 711 MHz | 717 MHz | 723 MHz | 825 MHz | 831 MHz | 837 MHz | 843 MHz | 350000000 |
SNR | 40.3 dB | 40.7 dB | 38.1 dB | 37.9 dB | 37.6 dB | 40.5 dB | 40.5 dB | 40.4 dB | 40.3 dB | 39.9 dB | 39.8 dB | 39.4 dB | 39.4 dB | 39.5 dB | 39.5 dB | 39.8 dB | 40.2 dB | 40.5 dB | 40.8 dB | 40.8 dB | 40.7 dB | 40.7 dB | 40.5 dB | 40.3 dB | 39.7 dB | 39.8 dB | 40.0 dB | 40.2 dB | 38.8 dB | 38.8 dB | 38.7 dB | 38.4 dB | NA |
Power Level | 0.4 dBmV | 2.0 dBmV | -4.1 dBmV | -4.5 dBmV | -5.0 dBmV | 0.0 dBmV | 0.3 dBmV | 0.3 dBmV | 0.1 dBmV | -1.3 dBmV | -2.4 dBmV | -3.1 dBmV | -3.5 dBmV | -3.2 dBmV | -2.8 dBmV | -2.1 dBmV | -1.2 dBmV | 0.4 dBmV | 0.4 dBmV | 0.9 dBmV | 1.2 dBmV | 1.0 dBmV | 0.5 dBmV | -1.2 dBmV | -2.0 dBmV | -2.3 dBmV | -1.8 dBmV | -1.0 dBmV | -2.6 dBmV | -2.5 dBmV | -3.0 dBmV | -3.7 dBmV | NA |
Modulation | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM |
Index | 1 | 2 | 3 | 4 | |||||||||||||||||||||||||||||
Lock Status | Locked | Locked | Locked | Locked | |||||||||||||||||||||||||||||
Frequency | 21 MHz | 25 MHz | 32 MHz | 38 MHz | |||||||||||||||||||||||||||||
Symbol Rate | 2560 | 5120 | 5120 | 5120 | |||||||||||||||||||||||||||||
Power Level | 36.3 dBmV | 37.5 dBmV | 39.0 dBmV | 38.3 dBmV | |||||||||||||||||||||||||||||
Modulation | QAM | QAM | QAM | QAM | |||||||||||||||||||||||||||||
Channel Type | TDMA_AND_ATDMA | ATDMA | ATDMA | ATDMA | |||||||||||||||||||||||||||||
Index | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
Unerrored Codewords | 2272755813 | 3542679956 | 3542685669 | 3542689927 | 3542696566 | 3542703500 | 3542712566 | 3542718350 | 3542725178 | 3542725822 | 3542734490 | 3542741334 | 3542748189 | 3542751248 | 3542759200 | 3542767837 | 3542772456 | 3542781358 | 3542785492 | 3542793508 | 3542800324 | 3542805838 | 3542813407 | 3542816401 | 3542822813 | 3542829505 | 3542834125 | 3542842502 | 3542847696 | 3542853819 | 3542862931 | 3542864554 | 2272755813 |
Correctable Codewords | 1870408231 | 1 | 27 | 31 | 37 | 12 | 19 | 9 | 21 | 14 | 15 | 16 | 16 | 15 | 12 | 17 | 13 | 26 | 14 | 20 | 21 | 16 | 13 | 10 | 19 | 33 | 15 | 18 | 16 | 12 | 11 | 19 | 1870408231 |
Uncorrectable Codewords | 8299 | 0 | 83 | 131 | 170 | 45 | 66 | 51 | 63 | 67 | 61 | 69 | 49 | 72 | 74 | 69 | 77 | 65 | 73 | 68 | 72 | 70 | 79 | 77 | 76 | 186 | 71 | 78 | 78 | 79 | 85 | 91 | 8299 |
04-18-2021 09:49 AM - edited 04-18-2021 09:56 AM
@Alex4161 wrote:
I currently have the XB6 modem with a 500 Mbit internet plan and Ignite Premier service. I am reading about the XB7 modem and wanted to know what benefits will it have over XB6 and specifically:
- Is the range for 2.4 GHz and 5 GHz improved?
- Does the unit run cooler as my XB6 gets pretty warm
- Is it quieter as the XB6 fan is audible about 6 feet away from the modem
- I find that the XB6 modem seems to disconnect every so often. I am not sure if this is a signal issue or something else. I rebooted the modem 2 days ago and my signal levels are listed below.
WiFi range should be comparable. Power levels are limited by government regulations, and remember that the modem's WiFi is only one half of the connection. The quality of the connection and range is also limited by the transmit power and quality of the antenna of the mobile device as well. Transmit power on mobile devices is limited (by design) to extend battery life.
Some people say that the fan is quieter on the XB7 but these are probably subjective opinions. Fan noise seems to differ from one XB6 unit to another, and I am sure that the same will hold true for the XB7. These units also run A LOT quieter when placed in a cool area with good ventilation.
Any of a number of things could be causing your disconnects, so you have to work with Rogers to get those issues resolved. One thing that stands out in your stats is the 8299 Uncorrectable Codewords errors on your downstream DOCSIS 3.1 channel. That number should be zero, or close to zero.
04-18-2021 10:32 AM
@Alex4161 One other thing: If you have problems with Wi-Fi range and/or experience poor Wi-Fi performance, you probably need to look at where you have placed your Wi-Fi modem/router/access point and look for things that could be interfering with or impeding range... and be mindful of the things that can make Wi-Fi perform poorly.
For more info, check out these articles:
https://arstechnica.com/gadgets/2020/04/remote-work-lagging-if-you-cant-plug-it-in-upgrade-to-mesh/
04-18-2021 12:13 PM - edited 04-18-2021 12:15 PM
I've had the XB6 and XB7 side by side and the XB7 is without a doubt slower and have lower range than the XB6. When comparing speeds at farther distances, the XB7 is about 30-40% slower than the XB6. On all devices the signal strength is lower on the XB7 than the XB6. This is not surprising because the XB7 only has 4 antennas for 5GHz while the XB6 has 8 antennas for 5GHz. I do not recommend upgrading from the XB6 to the XB7 unless you need Wi-Fi 6, need the 2.5G LAN port, or have 2nd gen Wi-Fi pods to extend the range. The 2nd gen Wi-Fi pods are fantastic with excellent speed and range and I can get close to the advertised 600mbps maximum speed.
04-18-2021 12:40 PM