iPhone does not connect to WiFI
Home Wi-Fi does not connect on iPhones only. Tried on multiple iPhones but same Wi-Fi connects and work properly on android phones and laptop ***Edited Labels***
Forum Posts
Problems connecting iPhone to Pods with XB8 Router
I used to have the Rogers XB7 modem as the gateway connected on the main floor with a pod in the front of the house, 1 upstairs and 1 downstairs. While all my devices connected well and I did not have any problems connecting devices or weak signals m...
BufferBloat Packetloss
I recently suddenly started to get terrible bufferbloat and packetloss while playing CSGO 2.It is almost unplayable with the jitters and constant packetloss I'm getting. As you can see below my bufferbloat score is a C. I had this issues years ago an...
1.5Gbps - getting 600mbps, max
I'm at a loss with how to diagnose this further. I've been a Rogers customer for almost 3 years. I bumped to the 1.5Gbps plan last year and I've never had higher than 700mbps on a speed test using . Daily average is closer to 350Mbps. I have the XB...
Resolved! Can't create App password
When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...
Rogers home int (wifi)
I recently went into a Roger store to pay my cell phone bill and was saying to them. I wish you guys had home internet in my area. Because I had to use bell which I don't like for $60 a month. Rogers offered me an unlimited WI. Fi internet service fo...
Internet speed
Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...
Resolved! Rogers Xfinity Gateway (Gen 3) – Can I Disable DHCP and IPv6?
Hi everyone, I recently got the Rogers Xfinity Gateway (Gen 3) and I’m trying to configure my network setup. I’d like to know if this modem/router allows:Disabling the built-in DHCP server – I want to use my own DHCP server instead.Disabling IPv6 – I...
Rogers Xfinity Storm Ready Wifi Pod - destorying wifi preformance and slowing entire network as wifi extender.
Hello, I've been using the Storm Ready WiFi Pod for a week and have noticed several issues: Devices are connecting to the weaker, slower Storm WiFi Pod, resulting in significant speed drops from 300-500 Mbps down to 1.5-70 Mbps, all on the 1.8gbps r...
Rogers Yahoo blocking emails from a specific domain all of a sudden
Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...
Incorrect Geolocation
I just had Rogers Ignite/Xfinity installed today. I am located physically in Newfoundland, but my IP address is geolocating to Ontario, which is locking me out of some services I use that are limited based on physical location. This happens to other ...
Comcast officially unveils its new XB10 Gateway and XER10 Router
Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10. https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video- This new gateway is bas...
Xfinity app
Since the Xfinity change over I still can't use the Xfinity app to test my gateway's speed. Every time I try it times out after a couple of minutes. Prior to the changeover the old Excite app did work with the Gateway. Anyone else having the same iss...
Troubleshooting Slow Speeds
Over the years we have seen hundreds of posts from customers who say they are not getting the speed they pay for. This post is designed to help people who have this issue. Although it may be difficult to believe, most times, the issue is with the...
Resolved! Slow Download/Upload Speed with Intel Killer Ethernet Adapter
I've been having an issue with my wired upload speed for a few months now. Attached are speed tests from both wired and wireless connections, as you can see the top one (Wired) has great down but awful upload speeds. The bottom (Wireless) has as exp...
Uncorrectable Codewords, random high ping and jitter spikes
For quite sometime now, the ignite tv boxes will jitter/drop frames or show nothing but a black screen randomly for a bit, sometimes they will display a random code that connection to the gateway or to rogers was lost. On the internet side of thin...
Resolved! Thunderbird - Can't Send/Receive Emails
Using Thunderbird to get rogers acct emails - but get message - sending of password did not succeed I use Thunderbird to get email messages from my rogers acct. Everything has worked ok for a long time but recently I've been getting a lot of this m...
Yahoo.ca email address
When I first started with Rogers, there was an option to sign up with a yahoo.ca account as well. I'm going to be leaving Rogers internet and I want to make sure that if I cancel my Rogers account, I will not loose access to my Yahoo.ca account. I un...
IGNITE GATEWAY KEEPS GOING OFFLINE - MODEM REPLACEMENT?
I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...
Very Disappointed New Customer
Hello, I am a new customer who received modem for home wifi mid last week. I set it up while being on call with technical support in the night. but it did not work. then I had to call technical support twice the next day as the new modem wasn't worki...
