to make it brief, I can no longer visit one of my favorite websites, whenever I try to it fails to connect. it started doing this 2 days ago. I believe this is a problem specific to my home internet because I can still connect to this website succe...
i just upgraded to Pro 2G Internet with a gen 2 router/modem. should i be asking for a gen 3 instead or it doesnt matter? *Added Labels*
I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...
I got a new uninterrupted power supply with DC5521 and DC5525 power cables but neither of them fit into the TG4482 cable modem. What kind of power adaptor do I need for this thing?
Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...
I've been using Outlook on both Win11 and Android for a long time. This week, synching has stopped! Going to my Rogers Mail Account and trying to register a app of course hasn't worked for years. I prefer Outlook since it supports mail, calendar and ...
Good morning. I tried to find any similar posts or knowledge articles or to see if there is a service interruption causing this, but didn't find anything that help explain my (current) situation. So for context (around my frustration)...After holdin...
I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers. All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...
Hi, I’m using Rogers home internet. I started the service on June 3, 2023, with a contract that ends on June 3, 2025. According to the contract, it clearly states that the term ends on June 3. However, on my bill, it shows that the final billing peri...
Greetings, Just noticed my modem was rebooted by itself and I think it got updated its software. Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...
Apr 29 3025, intermittent outages continue this afternoon in London Northeast ***Edited Labels***
I have the ignite 500 package. Bizarrely... Rogers speed test reports speeds of 10 to 25 Mbps while speedtest.net is reporting speeds between 125 and 700+ Mbps. Any thoughts? ***EDITED LABELS***
This is the second Rogers TV/Internet outage in 2 months, first outage 4 hr & second 90min. For Barrie city this is a wonderful experience when having family movie night. I see Bell Fibe service here is slightly better than dial-up (10MB) and satelli...
Is anyone else experiencing any internet outage in edmonton? ***Added Labels***
While my home was being constructed we had the Rogers modem at a temporary post on at the property line (Marked as A). The home is now built and we need the service to be removed from the temporary post and brought into the house (Marked as B). We w...
I would like to connect my XB7 in bridge mode with my router I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online - it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...
Does Rogers permit technicians to entry a property to perform work, even if the owner is unaware? I had a temp line that recently got buried again. We were only told by the burial team that a technician will come to perform the switch over within two...
NEED SUPPORT FOR DETECTION WI-FI NETWORK. I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...
Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...
Hi there, We have the XB8 modem and the 2GB internet plan with rogers/shaw. When testing the speeds through the Infinity APP we average 1600mbps and have never reached 2GB speeds. We also have 2 of the new pods. Our sons new gaming pc still has lag a...
