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Service not activated after installation

Hi,I recently got new Home internet modem installed. The technician came, installed the modem and told me that he is not able to link my account with the modem. He told me to wait for couple of hours for back office team to fix it. Since then it’s be...

Vikas10 by I've been here awhile
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Resolved! Rogers Xfinity Internet 1.5 Gigabit upload speed

Does anyone knows the upload speed for this plan ? Rogers Xfinity Internet 1.5 Gigabit It used to be 50mbps but now i am seeing higher speeds after Rogers rebranded to Xfinity ..      ***Edited Labels***

Mayoo by I plan to stick around
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  • 3 replies
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Slow speeds

Since the past 2 weeks, our download and upload speeds has been fluctuating. Rogers have sent 2 techs to our apartment already and still getting slow speeds affecting my remote work and my room mate's streaming. We supposed to have 1.5gb down / 50 Mb...

kentotchi by I've been around
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  • 1 replies
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Fluctuating upload speed

Hello,We've just renewed our Internet plan with Rogers after 2 years, and I have been streaming games live on Twitch with no issues until recently. Particularly on peak hours, our upload speeds would drop to single digits causing my stream to lag and...

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craver99 by I've been around
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  • 1 replies
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Uncorrectable Codewords, random high ping and jitter spikes

For quite sometime now, the ignite tv boxes will jitter/drop frames or show nothing but a  black screen randomly for a bit, sometimes they will display a random code that connection to the gateway or to rogers was lost.   On the internet side of thin...

modem 1.jpg modem 2.jpg modem 3.jpg test17.jpg
bahha by I'm here a lot
  • 46 Views
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Loss of download speed with Xfinity

With Ignite i was downloading at 950 mbps on a 1.5 mbps plan with wifi.   Intermittently it would drop to 600 mbps   After Rogers switched to Xfinity 950 mbps download speed and 177 mbps was much better and more consistent. A couple of weeks later do...

TO9 by I've been around
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Lots of troubleshooting with home internet

I am very disappointed with the roger’s service specially with home internet. It is 3rd day continuesly with the interruption of internet its hard to work online when you don’t have good internet service. Totally disappointed     ***Edited Labels***

Amritpal3 by I've been around
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Rogers Xfinity internet modem

Having just switched from Bell to Rogers has been quite the disappointment, I was sold on the idea that I would receive 2.5Gbps internet speed, while connected to the LAN ports, however I was beyond shocked that the XB8 Gen 3 modem has only one 2.5Gb...

Crasee24 by I've been here awhile
  • 91 Views
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Rogers enhancing the network in my neighbourhood

I got an email that Rogers will be enhancing the network in my neighbourhood that will result in a some interruptions in the coming weeks.  Anyone know what kind of work is being done? It doesn't really go into details other than say they are bringin...

Hwaiting by I plan to stick around
  • 137 Views
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Plex Media Server (PC to PS5) with Gateway 3.0

Hey everyone,Just signed up with Rogers Internet yestrday, everything works perfectly right out of the box BUT, the moment I tried to use my media server with Plex on my PS5, they won't communicate.I've used Plex for nearly a year now with the same s...

Cybrex by I've been here awhile
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Rogers internet keeps disconnecting

I have been a loyal Rogers internet customer for almost three years, but recently, the service has become unreliable and frequently disconnects. Urgent Issue: My phone and computer often lose network connectivity. At times, my phone displays “incorre...

Internet keeps dropping

My internet keeps going offline and then back online every few minutes. This happened a few weeks ago and tech support over the phone could not find and issue, but reset everything and it was fine until today. Now it has been happening every few minu...

Resolved! Slow Xfinity Fibre

I just got a Xfinity fibre (well cable...) modem on a 2g plan. It in bridge mode and I get 1g down. I realize it is UP TO 2g however only getting half is a little much.Anyone else faced this?Thanks, Bj       ***Edited Labels***

keef_ca by I plan to stick around
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  • 7 replies
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My ps5 can't connect

Hi im messaging u guys today to tell you that my ps5 cannot connect to your network it keeps saying failed to connect to internet, this is the error message i keep receiving : cant connect to internet, your internet service provider or your router mi...

[Rogers NOC Question] Access to Azure Files blocked by Rogers

So this is going to be a Rogers NOC question. Someone from Rogers will have to relay to them to see if I can get an answer. By default, for security reasons, Rogers blocks outbound SMB traffic (Port 445) to the internet. The problem is that my compan...

gisuck by I'm a reliable contributor
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  • 2 replies
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