It does not seem to be able to authenticate the account.
If you select Yahoo you don't get past the 2nd screen. It asks for you Yahoo email (XX@rogers.com) then you get to a Rogers branded password entry page. Does not authenticate. "Sorry, we can't find the username or password in our record. Please try again."
If you select Other/Mail Account you get asked for Name, Email Address and Password. Same result. "Unable to verify account name or password"
Thank you so much for trying to quit the security program and attempting to add your email account. We would like to further investigate the issue; please send us a private message at @CommunityHelps so that we can submit a ticket for you. Please check our blogif you require assistance with the private messaging.