ok so i got a weird one my client logs into their rogers email classic.
he composes a new message and starts to type in his own email. Two emails popup one is miss spelt and he wants to remove it....
yes under his contacts there is nothing and h...
They can fix it by providing you with the app password themselves if you get the correct Tech. Seems that way as my client who uses their business services got the app password provided to him.
Yes i have the name of the technician who provided the information however i have been asked by my client to not post it publicly on this forum... If anyone want to know the name of this awesome tech then send me a message.
(removed external link - R...
Ok so here is an update that seems to be quite interesting.... One of my clients called Rogers Tech Support Yesterday and the tech was knowledgeable on the problem. So he had my client login and try to crate the app password this of course failed. Bu...
i recall when they was rolling out this solution. it changed in waves i presume based on geographic regions as i had client in some areas using their plain old password still. Then they implemented it and i got lots of calls to fix the issue. it is p...
