Ignite TV™
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Why no apps for Roku, FireTV, AndroidTV, etc.?

There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue.  And Shaw used to have an IgniteTV ...

wayner92 by I'm a reliable contributor
  • 644 Views
  • 3 replies
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Resolved! Using monitor instead of TV?

My elderly MIL needs to upgrade to Ignite TV (contract expiring and price goes up a fair bit to keep old hardware) and insists on using a certain piece of furniture to hold her TV, which gives me 26" width. I have been unplugged from these types of s...

Microfiche by I've been here awhile
  • 531 Views
  • 5 replies
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Ignite Screen Goes Black Intermittently

We have 2 tvs and 2 Rogers Ignite boxes.  Both have the same problem.  When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs.  Checked connections,  Cannot resolve th...

ultinet1 by I've been here awhile
  • 10020 Views
  • 65 replies
  • 3 likes

Prepping for change to Ignite.

I am NextBox user and am very concerned with Rogers push to move to Ignite ... correct me if I'm wrong ...o Present recordings cannot be viewed offline from Rogers cable due to software forcing regular boots for downloading..o Favorites will be lost....

crpl2 by I plan to stick around
  • 449 Views
  • 5 replies
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Ignite TV 200 hours of recordings

How do we manage the 200 hours? Is there a running tally of the recordings? Do shows that we save that go over 1 year just disappear? we currently have 3TBs of storage on our Shaw TV Gateway ... is there any way to buy more hours?

tbcuthbert by I plan to stick around
  • 555 Views
  • 6 replies
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Resolved! Shaw/Rogers staff in forum

Are there Shaw/Rogers staff participating in these forums?The Shaw forums included some Shaw staff that were also helpful. Their identifiers started with Shaw_’name’

tbcuthbert by I plan to stick around
  • 362 Views
  • 4 replies
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Resolved! Why do IgnitenTV boxes show StackTV channels in the 900s?

Maybe I misunderstand StackTV but I thought that it is a streaming service that gives you access to Canadian cable TV channels without requiring a cable TV subscription.  But isn’t anyone with an Ignite TV box going to have a cable subscription and g...

wayner92 by I'm a reliable contributor
  • 332 Views
  • 3 replies
  • 0 likes

How to add a channel to Favourites in the Ignite TV Guide

How to add a channel to Favourites in the Ignite TV Guide On the remote, press the Guide button once to access the main guide.Navigate to the channel you wish to add to Favourites.Press the left arrow button on the remote to highlight the channel an...

aalmamun by I've been around
  • 309 Views
  • 1 replies
  • 1 likes

Rogers XiONE TV box, audio setting issue with Denon AVR

Just got ignite and I’m having issue with audio not coming on after we have powered town TV and Denon the next time we switch it all back on.Set the box audio to expert mode, the Denon shows Dolby Digital + symbol and the audio work.Switch it off. Ne...

raymate by I've been here awhile
  • 2517 Views
  • 21 replies
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Stingray Now and Festival 4K channels

It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television.  This was the case with digital cable.  However, I have noticed that these channels are not included on Ignite TV.  Must...

Flex Channels

I recently switched from cable to Ignite. I was told I could swap channels using Flex option. When I called I was told Flex no longer exists. If I call back the next support person says I should have it. What gives. Does Flex exist or not?       ***E...

roycer1 by I've been here awhile
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Resolved! Watching Ignite TV, Move to another room?

I'm new to Ignite.  Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off.  Is that really possible, and if so, how?  If I'm watching a recording, then I can pa...

Resolved! XRA Big Button Voice Remote

@CommunityHelps  Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.   https://www.xfinity.com/support/articles/get-to-know-xr...

Xfinity_XRA_Remote.png
-G- by Resident Expert
  • 3198 Views
  • 4 replies
  • 1 likes

Multiple recordings of the same program

I have read multiple posts on the issue of Ignite recording the same program multiple times.    The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy.  BUT Ignite records multiple of the SAME episode.   IT records no...

BarryC604 by I plan to stick around
  • 535 Views
  • 3 replies
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Channel lists- Popular v Flex 20 with sports

Hi, I understand that there is a channel list comparing the new Popular tv package with the old Flex 20 with sports package. Is it possible to get a link to that list? Also looking for a list of channels for the new Starter tv package. Thanks so much...

canfld by I've been around
  • 610 Views
  • 3 replies
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Resolved! Ignite Remote

Wondering if by chance there is a way to change settings on the Ignite remote so that once a channel is input with the number keyboard that the channel changes automatically without having to press the Select button much the same way it used to work ...

Ignite Popular TV Channel Line-up

About to switch from ignite tv flex 20 +sports to ignite popular. Can I still get the following channels: CTV comedy, Smithsonian, and BBC Earth?   **Labels Added**    

Tobie by I've been here awhile
  • 1230 Views
  • 2 replies
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Resolved! Can't Watch Ignite TV App Outside The House?

Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...

Kylek91 by I've been here awhile
  • 12806 Views
  • 30 replies
  • 0 likes