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Forum Posts

Disabling Rogers Pop Up Adds and Power Saving feature

My wife has Dementia and lives in a Long Term Care Home. She cannot communicate or use her hands to control the TV remote. After so many hours, Rogers has pop up adds that cannot be removed, and or a question "are you still watching" Of course she is...

Jeremy12 by I've been here awhile
  • 1669 Views
  • 15 replies
  • 0 likes

Ignite TV Box Bluetooth not Auto-Connecting

I have a Bluetooth speaker that is only paired with the Ignite TV box and vice-versa.  Over the past many months, when I turn on the Bluetooth speaker, the ignite box auto-connects to it.    Starting a couple of weeks ago, this no longer happens.  I ...

jstew by I've been around
  • 154 Views
  • 1 replies
  • 0 likes

Resolved! Can't Watch Ignite TV App Outside The House?

Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...

Kylek91 by I've been here awhile
  • 8618 Views
  • 23 replies
  • 0 likes

Netflix app expanding 4:3 programs to full-screen

A Netflix 4:3 program watched on the app through Ignite expands to full-screen. If I watch Netflix through the Smart TV app, it does not do this, so I don't believe it's any setting for the TV, but rather the Ignite box. (Yes I know, I could just wat...

Jeremy_K by I plan to stick around
  • 8751 Views
  • 29 replies
  • 3 likes

Question about Ignite and Mesh routers

I currently have a setup where I have digital cable, three cable boxes, Home Phone, and cable modem in bridge mode that is connected to a Mesh router.    I am being offered Rogers Ignite with three Entertainment boxes for each of the TVs.     I am th...

geddo by I plan to stick around
  • 764 Views
  • 2 replies
  • 0 likes

ignite channel Info

k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is https://www.rogers.com/bundles/offers Technical ErrorSorry theres a problem on our end. Thanks for your patience while we work to fix it. P...

hiho by I'm a regular
  • 383 Views
  • 6 replies
  • 0 likes

Resolved! Netflix

My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working     ***Edited Labels***

Evestef1 by I've been here awhile
  • 325 Views
  • 2 replies
  • 0 likes

Resolved! ignite tv webpage

all of a sudden it wont load, just sits here forever:       ***Edited Labels***

Screenshot 2023-10-20 173622.png
aharkies by I plan to stick around
  • 356 Views
  • 2 replies
  • 0 likes

Best wireless headphones/earphones for ignite tv

I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand.       ***Added Labels***

Cjpjah by I've been around
  • 398 Views
  • 5 replies
  • 0 likes

Loyalty Promotion

My parents have been a loyal customer for 50+ years and when contacted today for a new promotion after their previous promotion expired 6 months ago they were told they could not even match what Bell was offering them. They have multiple services wit...

Super71 by I've been here awhile
  • 382 Views
  • 4 replies
  • 0 likes

Resolved! How to cancel Crave through Ignite TV

About 3 weeks ago I accepted an email offer from Rogers for one free month of Crave. The promotion expires soon, and since I am not planning to continue, I am trying to figure out how to cancel it, before they start charging me $20 a month.   The pro...

pp171 by I plan to stick around
  • 5716 Views
  • 6 replies
  • 0 likes

Ignite TV - Stingray Country Classic Charge

I was recently forced by Rogers to upgrade to Ignite Tv.  My dog likes to listen to Stingray Country Classic which was on channel 731 and free on our former TV package.  Now I have to pay $3 to get it.  I see in the community that others on Ignite TV...

Alex318 by I've been here awhile
  • 318 Views
  • 4 replies
  • 0 likes

Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm here a lot
  • 1808 Views
  • 6 replies
  • 0 likes

Resolved! New ignite tv box

Please could you send me a new ignite tv box for my sons room       ***Added Labels***

Bevl911 by I've been around
  • 349 Views
  • 1 replies
  • 0 likes