How to exchange Ignite TV Flex Channels
SELF-SERVE ONLY: You can only exchange Flex Channels online. We won’t be able to complete this...
How to use your Ignite TV Voice Remote: Program & Pair
BEFORE YOU START: Find out which of these Ignite TVTM voice remotes you own: Power on....
How to Install Your Ignite Wi-Fi Modem & Setup the Wi-Fi Network using the Ignite WiFi Hub App.
Learn about how to easily install your Ignite Wi-Fi Modem using the Ignite Wi-Fi Hub app.
Forum Posts
Ignite Parental Controls
Especially since there was some recent updates, I thought I should do a little write up about the parental controls available on the Ingnite internet. Many parents worry about what their kids are doing online, how long they are, but are not always aw...
Ignite TV Guide/Images
Creating this as a visual guide of most of the screens, Menus, etc.Hardware:The box model is Xi6A / AX061AEIOne power (5v, 3A USBC) One HDMI, power light, and thats it.Status screen: Quick Record by Record Button:Pressing Right on the Arrow Pad:Bring...
Resolved! XR15 voice remote not pairing for voice
I am not able to pair the XR15 voice remote for voice commands to the Ignite TV stb. The remote works as expected but for voice pairing. The instructions are followed as posted by at the Rogers online support page: Press and hold the Rogers and Info ...
Resolved! Unable to connect to my wireless printer or my tablet - will not accept password
I have searched here and don't see any similar issues with other users. We just switched from cable internet to Ignite TV/Internet. When assigning the devices onto the wifi network, we typed in the the password I had setup for the wifi network but ke...
Help with XR15 programming
I've never any luck with anything from Rogers.. Just switched to Ignite and more problems.. yay me... Not that I expected anything different... I should mention that none of the 'auto' programming works and when it troubleshoots connection it spins f...
Ignite TV (Xi6-T) and Harmony Hub / Remote starting channel
I switched to Ignite TV but the channel switching and starting channel functionality that I had before with my Nextbox no longer functions through Harmony Hub / Remote. When entering channels on the old box, the DVR would switch to the entered channe...
Video & audio freezing intermittently on Hollywood Suite channels only
Anyone else notice this in the last week? Ignite TV. Intermittent freezing for 2 seconds followed by green pixelation for another 2 seconds before everything returns to normal. Hollywood Suite channels only. All other channels work fine. I’ve tried w...
Recording Conflict on Ignite TV
Hi, I'm try to set a movie to record that air tonight, but it give me a Recording Conflict. And there's no option to cancel it to try again, I don't have any other recording scheduled at the same time. The movie is Spin on Disney Channel. The other s...
Ignite TV - How to stop and save a currently taping show?
I’m taping a show (Olympics) but want to stop it & save what’s been taped so far. Only option I can find is to stop taping and cancel/delete!Not liking the features on Ignite TV. ***Edited Labels***
Unable to Rewind a Scene on Live TV
Why can't I rewind a scene of a tv show on live tv? Blue Sky with Shaw does it and so does Bell Fibe. ***Edited Labels***
Toober app on ignite tv,
Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...
Resolved! Sound & Video freezes while Playing Recorded Shows.
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for ab...
Poor Ignite TV Box Wi-Fi Signal. Won't Band Steer to a Better Band
After Rogers installation my My Ignite TV Box was on the 5G band and it kept displaying '"Poor Signal" message. I fixed that by manually putting it on the 2.4G network and it jumped to Excellent. So even without pods the 2.4G is excellent. I installe...
Resolved! Can Band Steering be Disabled if you are using WiFi Pods?
Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines. Result was weak signals at the TV and computers not just above the Gate way. I fixed the TV signal by renaming the w...
Resolved! CHCH TV Hamilton Missing from Rogers Ignite TV?
Not sure what has happened. The channel appears to have been replaced at midnight last night? No longer exists? Was channel 153/12. Station now shows CHCO TV? I have to assume this is an error of some sort? ***EDITED LABELS***
Pairing Ignite TV Remote with SEIKI TV.
Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this? *** Edited Labels ***
Returned downloaded episodes while offline, still showing as downloaded
Hi, I had a few episodes downloaded for offline use and I used the return functionality while I was still offline which removed the episodes from the device. Once I was back online, I opened the ignite app to sync...again episodes are not on the devi...
Resolved! Watching Ignite TV via browser on iPad
Hi Folks, I've got an iPad currently running iOS 11 that I can't upgrade to 12 at the moment, and this means I cannot use the Ignite TV app. When I access https://ignitetv.rogers.com in a browser on the iPad, it asks me to launch the app or to downlo...
Ignite TV - Chicago med season 6, missing episodes
Hi, almost all of season 6 of chicago med is missing on the Rogers ignite app, what is going on? **Labels Added**
Song identify not working with voice remote
So why doesn't the song identify work anymore? **Labels Added**
Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?
Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devices...
Flex 20 + Sports package
We are getting the Flex 20+ Sports package on Monday. It says there are 66 channels included with 28 Flex channels. There are more than 66 channels when I click "included channels", and a whole bunch when I click "flex channels". Can someone explain ...
