Ignite TV™
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Resolved! Recording Times cuts off show

When setting a program to record, the start time is 1 minute earlier and ends 1/2 hour + 1minute later.  When viewing the recording, you see the ending of the previous show. Sometimes, the ending of the main show gets cuts off at the end.   Can the r...

falcios by I'm an enthusiast
  • 283 Views
  • 2 replies
  • 0 likes

Fast-forward and Rewind Responsiveness and User Experience

In the limited amount of time that I have used the Ignite television service, something that I noticed was that the fast-forward and rewind functions are not implemented well, i.e. rather unresponsive and inaccurate, leading to a poor user experience...

Ignite is Outstanding

Rogers Ignite is an outstanding platform...and we are geezers!         ***Edited Labels***

Trainor1 by I've been around
  • 162 Views
  • 1 replies
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Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
  • 8915 Views
  • 4 replies
  • 0 likes

Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 1173 Views
  • 4 replies
  • 0 likes

Recorded Program still plays after switching to Live TV

Just wondering, as it seems to be happening lately, does the recorded program you're watching continue to play even after you've switched the channel to Live TV? I was watching a recorded program and switched to live TV and when I went back about an ...

$3 Prime Time Pack

Is that normal is it an add on just wondering just got ignite watch to make sure     ***Edited Labels***

Laurajane09 by I plan to stick around
  • 1456 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Duplicate channels

Many of my Ignite TV channels are duplicated but seem to have the same attributes - both HD, for example. FX is 15 and 95. What is the difference? 

seahaggish by I've been here awhile
  • 992 Views
  • 6 replies
  • 1 likes

Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

Resolved! My remote

one of the buttons on my remote has disintigrated how can i exchange please     ***Edited Labels***

HGG7 by I've been around
  • 234 Views
  • 1 replies
  • 0 likes

Slow Motion for Ignite TV?

I am still on the Next-Box but was wondering if people who switched to Ignite TV still can enjoy the slow motion feature that the Next-Box has. On Next-Box you just had to hit the play button and it would play back in slow motion. I like that feature...

Danno by I plan to stick around
  • 733 Views
  • 9 replies
  • 0 likes

Resolved! Removing reminder!!!

When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please?   **Labels Added**    

Callalili by I plan to stick around
  • 256 Views
  • 1 replies
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Resolved! Ads in program guide

I've had opportunities to try out Ignite TV on a few occasions and something that very much surprised me is the presence of ads in the program guide.  They appear as rows like regular channels over and over again as you scroll vertically in the guide...

Resolved! No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've been here awhile
  • 1355 Views
  • 12 replies
  • 0 likes

Resolved! Harmony 665 Remote

Hi All,   I am trying to setup my Harmony 665 Remote to change the channels on my Rogers Xi6 box but it only allows me to control the volume. I have tried over and over in my Harmony software to set it up, but when I try to configure ChannelUp and Ch...

shedrock by I plan to stick around
  • 466 Views
  • 6 replies
  • 0 likes

Resolved! Ignite app stopped working

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue   ***EDITED LABELS***

leonard2794 by I've been here awhile
  • 471 Views
  • 4 replies
  • 0 likes

Resolved! Ignite TV Box Connection Nightmare

I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help.   One of my TV boxes had been on the fr...

kingcobra by I plan to stick around
  • 1072 Views
  • 4 replies
  • 0 likes

Resolved! constant unresolved outage problems with wifi and TV

I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...

RonMcD by I've been here awhile
  • 650 Views
  • 3 replies
  • 0 likes