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Resolved! Purchased movies to usb?

I have 4 movies for the kids purchased on ignite. How do I transfer those movies to something else so I don't lose them before I switch providers?     ***Edited Labels***

Compton17 by I've been around
  • 169 Views
  • 1 replies
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Resolved! Record new programmes in specific timeslot

How does one record a program marked "New" only in a specific timeslot?   For example, there are several programs per day marked "New" on one of the news channels.  They all have exactly the same title of "XYZ News".   If "New" recordings are selecte...

jpwells by I've been around
  • 217 Views
  • 2 replies
  • 0 likes

Error TVAPP-00282

Hi All, I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4). Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  Abou...

kevani by I plan to stick around
  • 484 Views
  • 5 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 55253 Views
  • 25 replies
  • 2 likes

Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
  • 120 Views
  • 1 replies
  • 0 likes

Change to Ignite flex 20 including sports?

I just noticed that my package Ignite flex 20 including sports now has reduced channels and can only pick 13 flex channels.  Did Rogers quietly change this to make it worse?       ***Added Labels***

jimk1 by I plan to stick around
  • 959 Views
  • 15 replies
  • 2 likes

Stingray Now 4K Audio & Video Issues

For the past couple of days, on Stingray Now 4K (Ch 983 for me), the audio drops and video stutters roughly once per second making the programming unwatchable and unlistenable - live or recorded.  I tested all my other 4K channels (Stingray Festival ...

57 by Resident Expert
  • 356 Views
  • 7 replies
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Resolved! Weak signal at ignite tv box

My ignite tv box won’t consistently connect to my pod, instead it reverts back to gateway for weak signal. Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the t...

stoneball by I plan to stick around
  • 1008 Views
  • 10 replies
  • 0 likes

Rogers Ignite Remote

Hello, 2 of my Ignite remotes have stopped functioning properly and I’ve tried all troubleshooting and pairing steps. How can I go about requesting replacements? Thanks.     ***Edited Labels***

kdee10 by I've been around
  • 183 Views
  • 3 replies
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ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm a regular
  • 361 Views
  • 7 replies
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Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've been around
  • 1418 Views
  • 6 replies
  • 1 likes

Ignite TV PVR recording random movies

So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list.  We did not choose to record these.  It has happened twice now.  How is this happening?

RyeEncoke by I plan to stick around
  • 191 Views
  • 3 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 4200 Views
  • 30 replies
  • 5 likes

Resolved! Changing Flex Channels on 3 TVs

ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3?       ***Edited Labels***

hiho by I'm a regular
  • 452 Views
  • 4 replies
  • 0 likes

Can't Watch Certain Channels On Ignite TV App

I cannot watch certain channels, says connect to your in home wifi, I am connected to my in home wifi, it does it on all devices, it doesn’t care if I’m on The gateway itself or the wifi pod provided by rogers, I’ve re installed the app, it makes no ...

JHRM by I've been here awhile
  • 820 Views
  • 11 replies
  • 0 likes

Ignite TV Box - Poor WiFi signal at times

I have had terrible wifi issues with my Ignite tv. Always freezes and cuts out. The old style cable boxes never had these issues. I have called into your service techs with no luck resolving the issue. I am sitting here watching a black screen. No pi...

jayfan59 by I've been here awhile
  • 231 Views
  • 2 replies
  • 0 likes