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@Mgme You will need to send a PM to the mods on this forum. There are several IgniteTV options, so, you'll need to advise which IgniteTV you're talking about:
When logged into the forum, click on @CommunityHelps . On the page that comes up, you'll see a link near the top right of the screen to "send a message". If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it. There may be some back and forth required while Rogers get your personal information to look into your account. Personal information is not allowed in this forum.
When logged into the forum, check the envelope icon at the top right of the screen for messages. You would usually also receive an e-mail that you have a PM, but it may have ended up in your spam folder...
@Mgme You will need to send a PM to the mods on this forum. There are several IgniteTV options, so, you'll need to advise which IgniteTV you're talking about:
When logged into the forum, click on @CommunityHelps . On the page that comes up, you'll see a link near the top right of the screen to "send a message". If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it. There may be some back and forth required while Rogers get your personal information to look into your account. Personal information is not allowed in this forum.
When logged into the forum, check the envelope icon at the top right of the screen for messages. You would usually also receive an e-mail that you have a PM, but it may have ended up in your spam folder...
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