Ignite TV™
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Forum Posts

Migrating from Legacy to Ignite TV

I have some questions about Ignite TV, moving form a Legacy setup.   I'm assuming the XI6-A and XI6-T are the newest TV boxes for Ignite TV, and the XB7/XB8 is the latest modem.   Can the XB7/XB8 be put into bridge mode with all WiFi disabled?  Or is...

ablatt by I plan to stick around
  • 1275 Views
  • 2 replies
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How To Clear Cancelled Recordings from Ignite TV's Scheduled List?

Hi. If I cancel a recording of one particular show/episode/movie (i.e. not a series), the episode still appears in Rogers > Saved > Scheduled with the message "Cancelled recording" next to it. To keep the Scheduled list tidy, is there a way to just n...

SpeedyC by I'm a reliable contributor
  • 3832 Views
  • 15 replies
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Resolved! Recorded(ing)

So sitting here watching blue jays recording in progress on my main TV xi6, so I fire up my tablet to watch it on the app on my home network and  low and behold the game does not show up as a recording nor scheduled when I look at recordings on my ta...

Biollw by I'm a senior advisor
  • 904 Views
  • 2 replies
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Sound Drops and Some Pixelation on Channel 9 Yes TV

I have noticed that I have had frequent pixelation and sound drops on Channel 9 Yes TV for over a week now.  Other channels seem to be fine but this one has it often.   Is there a transmission problem going on?   Thanks     ***Edited Labels***

Alex4161 by I'm a senior contributor
  • 11284 Views
  • 65 replies
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Resolved! Outlander Season 7

Why are episodes 1 and 2 missing?   *** Edited Labels ***

RudyF by I've been around
  • 1926 Views
  • 4 replies
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Resolved! Ignite Premier package dropping from 86 to 63 total flex channels?

I've been on the phone for hours without an acceptable response. Yesterday, before I made the mistake of trying to upgrading from gigabit to a new 1.5G plan, I had the ability to select 86 flex channels on the premier package. After they changed ever...

james039 by I plan to stick around
  • 2516 Views
  • 7 replies
  • 0 likes

Netflix thumbnails blacked out

I recently got Ignite and was happy with the ease of access to things.  Initially Netflix worked fine but about 5 days in most of the thumbnails images turned black so you can’t tell what show it is.  I have done the whole reset and restart as I also...

Constant dropping of anything other than cable

If I am watching anything other than cable such as Netflix or YouTube, every 5-10 mins or so the screen goes black and then restarts to cable. I have to wait for it to reset and then go back into the app to continue watching what I was watching. I ha...

J9Hynes by I've been around
  • 414 Views
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Resolved! Ignite TV packages and channels comparison for plan choice

Hi all, We're not watching a lot of TV these days due to Netflix, Prime Video, etc. Currently we have the Flex 20 + Sports.   It's really difficult to get a clear all in one view, of what channels would be available if I went up or down (most likely)...

JJRRN by I plan to stick around
  • 12870 Views
  • 8 replies
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Resolved! Intermittent screen freezes and audio dropout

I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...

markfink777 by I plan to stick around
  • 26365 Views
  • 120 replies
  • 5 likes

Ignite Installation no Fibre to the home

Sigh.This is the second time a Rogers technician has come to my house to install Rogers ignite tv and internet. This is also the second time I’ve been told YES YOU HAVE THE FIBRE IN YOUR AREA AND TO YOUR HOUSE!After a month between the first non inst...

U2brothr by I plan to stick around
  • 2554 Views
  • 11 replies
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Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
  • 1790 Views
  • 1 replies
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Unable to exchange flex channels

I just got my ignite tv box hooked up and the standard channels all seem to be working but i want to adjust flex channels. The trouble is that the "usage and services" tab under myRogers account is empty and the "services" tab on the phone app is gre...

noname14 by I've been around
  • 620 Views
  • 2 replies
  • 0 likes

Ignite TV - Netflix & Crave

I have subscriptions to Netflix and crave, not through Rogers, but both apps won't work through my tv box. They work through my smart tv apps and my phone apps. I'm finding this extremely frustrating and am wondering if there is a work around for thi...

Watch Ignite TV at 2x Speed

Hi,   I would like to watch some saved videos at 2X speed rather than the normal speed.  Am I able to do this through the IgniteTV site on my PC, or even on the television using my remote?  I am able to do this on my DVD player.  I think they call it...

Vorlaufer by I've been here awhile
  • 800 Views
  • 2 replies
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Rewind Live TV

For the last two days I have been unable to rewind live TV.  For example, if I had been watching a channel for 15 mins, I was able to rewind at least 15 mins.  That is no longer the case, as it appears that it is no longer buffering the program more ...

jjjjy7 by I'm a reliable contributor
  • 5451 Views
  • 23 replies
  • 0 likes

Cannot log in to TSN onlone

I cannot log into TSN online. When attempt to log in, the page cycles, then asks for log in again. I have cleared browser cache and tried multiple browsers. Access to SportsNet is OK. I have the Ignite TV Popular package   *** Edited Labels ***

IAmTeeter by I've been here awhile
  • 1336 Views
  • 3 replies
  • 0 likes