Ignite TV™
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Resolved! Understanding the Ignite TV Channel Comparison Chart

What is the difference between "flex" and "flex incl" on the comparison chart? I assume the red check mark means it the channel is automatically included in the package.  It also appears that "flex incl" means the channel is included in the package -...

bchallis1 by I've Been Here Awhile
  • 2987 Views
  • 2 replies
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Cannot set up Ignite TV on Laptop

I am new to Ignite Tv, I was trying to set it up on my laptop and even after logging in I wasn't able to see anything. I guess I am doing something wrong. Please help!       ***Edited Labels***

TStark by I've Been Around
  • 551 Views
  • 1 replies
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Ignite STB loses connection over HDMI extender

Setting up my Ignite service.  Ignite STB (Xi6-T) connected to TV via HDMI Ethernet extender (similar to https://www.monoprice.com/product?p_id=8009) shows “welcome” message from STB and then loses signal.  I’ve read a bit that it may be HDMI “handsh...

3rdparty by I Plan to Stick Around
  • 605 Views
  • 4 replies
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Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a Senior Contributor
  • 2554 Views
  • 37 replies
  • 2 likes

Ignite "Big Button" (Royal) Remote

This is new:  Ignite TV Big Button Remote: Royal Found this on: https://www.rogers.com/support/tv/remote https://www.rogers.com/customer/support/article/program-big-button-remote-ignite-tv https://www.rogers.com/cms/support/pdfs/TV/ignite-tv-big-butt...

Ignite_Big_Button_Remote_with_Rogers_Logo.png
-G- by Resident Expert
  • 6303 Views
  • 13 replies
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Ignite TV Guide Clock a Little Off

Time on the Ignite TV Guide is Slow   I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...

Vunanne by I'm Here A Lot
  • 2294 Views
  • 10 replies
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Resolved! Powering On Problem With Ignite Remote That Is Paired to A/V and TV

Hi. I'm not sure if my problem is unique to other posts about pairing Ignite, I did read a few and couldn't see it. I just got converted from digital to the Ignite bundle yesterday, a professional install where he did the pairing. There's a lot to ab...

dougjp by I Plan to Stick Around
  • 2327 Views
  • 4 replies
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Resolved! XR15v2-RQ Ignite TV external device input issues

Hi everyone, I am having difficulty to get my external devices to passthrough hdmi signal using the rogers box.   My setup is, rogers ignite box is directly connected to the only HDMI port I have on my screen and is able to stream TV channels OK. My ...

vulture by I Plan to Stick Around
  • 1226 Views
  • 3 replies
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Change channels without voice or search?

Is it possible to change the channel without using your voice or that little search box coming up? I know it’s such a little thing to complain about but I hate when I try to change the channel and instead of just changing, that search box pops up and...

Lolly52 by I've Been Around
  • 1953 Views
  • 12 replies
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Misc Troubleshooting Tips

For those of you who are experiencing issues with Ignite TV, and have run through the regular troubleshooting tips (reboot, check cables, etc), have a look at the settings on your TV.  I have a new Samsung TV and have found a few things that were not...

jjjjy7 by I'm a Reliable Contributor
  • 486 Views
  • 1 replies
  • 1 likes

TVAPP-00200 error, Ignite TV app no longer plays shows on iPhone

I have signed out, restarted the app, reinstalled the app, restarted my phone, restarted my Ignite gateway and even tried moving my device from one grouping to another in the Ignite Wifi app (only suggestion I could find on internet). Nothing fixes t...

Fineous by I've Been Here Awhile
  • 4979 Views
  • 18 replies
  • 0 likes

Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals?  Its a real battery drain if you want to skip forward.     ***Edited Labels***

jjjjy7 by I'm a Reliable Contributor
  • 1001 Views
  • 5 replies
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Recording a Particular Time Every Day

The CBC National News is on multiple times on multiple channels every night and they all seem to be marked "New" in the guide.  I would like to record it a 9pm on channel 26 so we can watch it at our convenience - usually a bit before or after 10:00 ...

bill2009 by I Plan to Stick Around
  • 891 Views
  • 4 replies
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Disney+ App Colours are off

Anyone else notice the colours looking muted when accessing Disney+ from the Ignite App vs using other devices? Does the Ignite receiver have a more limited colour pallet compared to other devices? I use the same colour profile for everything on my S...

senordd by I Plan to Stick Around
  • 871 Views
  • 8 replies
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NCAA Football as Sports Category

I'm enjoying the Super Sports Package on Ignite but have one quip about the package.  I'm able to filter on a broad range of sports categories to quickly find games from NFL, MLB, Soccer, Tennis to Golf, Track and Field, Swimming Diving and even NCAA...

Unable to set a Recording on Ignite TV

Trying to set recording Family Law on channel 3 globular 9pm tonight  and it will not set the recording. I have tried on the box AND on the app, neither will set to record.   Can anybody set it?   Thnx     **Labels Added**

Biollw by I'm an Advisor
  • 1453 Views
  • 4 replies
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Wrong schedule information for TravelXP

The Ignite TV guide have the wrong schedule data for TravelXP,  this is not new, but it's seen to gotten worst in the last few weeks, even Zap2It is messed up.   At the time of posting this message, the Live feed is airing City Break, but the Ignite ...

ReneHache by I Plan to Stick Around
  • 378 Views
  • 1 replies
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Rogers Ignite TV on PC: "TV Go"?

Have Ignite TV running on my PC.   There is a CP24 channel available, and also a CP24 "TV Go" channel, which is the same feed.   Launching the "TV Go" warns of potential data charges, but in this context it is pulling data via my LAN anyway.   What's...

robtoe by I'm a Reliable Contributor
  • 3130 Views
  • 6 replies
  • 0 likes