Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Curious about purchased movies.

So... I have 15 movies I've *bought* at about $25 each (much like buying a DVD) over the past year or so, but may be moving outside Rogers territory for a job and likely won't be able to access them through streaming on a Rogers service.  Do I get to...

No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
  • 384 Views
  • 2 replies
  • 1 likes

Does Rogers plan to get rid of On Demand service?

Just wondering if Rogers is planning on not having it anymore . Was disappointed n the summer I like to watch shows on demand example will Trent you need Disney for that I taped the first 2 episodes I’m wondering all show going on that direction.You ...

Laurajane09 by I plan to stick around
  • 395 Views
  • 2 replies
  • 0 likes

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
  • 293 Views
  • 1 replies
  • 0 likes

Reminders Not Always Working

I have two reminders set up for CTV National News at 11PM.  There is one reminder for weekdays and one for weekends since the title is slightly different due to different newscasters.   I can view them under my "scheduled recordings - reminders" and ...

57 by Resident Expert
  • 665 Views
  • 3 replies
  • 0 likes

Ignite Account Issues

Good morning. So since June 4, 2023 we have contacted rogers at least once a day.  The account is Non locked and we are not able to do anything with it except pay our bill.  We have been told over and over again that the problem can be solved by an a...

shirlhoward by I've been here awhile
  • 538 Views
  • 3 replies
  • 0 likes

Rogers Cable TV: Most programs are repeats!

Why are there no relevant programs on Rogers cable tv?  Nothing good is on and what is on are repeat shows from the past that we already paid Rogers for.  Rogers insists they are not responsible for this yet they are the company taking our money.  Yo...

Fibre Optic Installation and Customer service

Here is my complaint Rogers Communications and I hope the CRTC - Canadian Radio-television and Telecommunications Commission - Canadian Radio-television and Telecommunications Commission is paying attention Rogers (333 Bloor St East, Toronto, ON) has...

DF62 by I've been around
  • 1325 Views
  • 1 replies
  • 1 likes

Resolved! Remote turns tv on but not off

Rogers remote will turn Samsung TV on but not off. Have TV connected to older Yamaha receiver with optical cable (no HDMI a port available). Remote successfully controls volume.    **Labels Added**

Benny12 by I've been around
  • 628 Views
  • 1 replies
  • 0 likes

Held hostage for 3weeks without service and no solve!!

We have been without service for 3 weeks since failed fiber ops install. At day 11 they did get us connected and then by mistake cancelled our account. I have spent over 30 hours on the phone.. They now say we are 10 more days for a potential tech to...

Heldhostage by I've been here awhile
  • 498 Views
  • 2 replies
  • 0 likes

Resolved! Stingray?

My elderly mother just moved into a facility and now that her services have been set up she says she can't get Stingray any more. She used a legacy Nextbox for years but now has to use Ignite. I live far away and don't use Rogers, so I'm not sure if ...

Marjorie2 by I'm here a lot
  • 2432 Views
  • 11 replies
  • 0 likes

Resolved! Ignite TV-ios app, Closed Captioning

When I watch Live TV on my iPhone, I want to see closed captions as a default. Currently, I have to select the Playback Controls gear and switch closed captioning on. I understand not all programs would have closed captioning available. Is it possibl...

falcios by I'm an enthusiast
  • 696 Views
  • 3 replies
  • 0 likes

Ignite Premier Package - Missing channels

I just received a comparison document showing the Ignite Premier package against my current service.  I must be missing something because the American networks are missing in the Ignite package.  It seems that there are several others but because the...

briansheen by I plan to stick around
  • 2419 Views
  • 11 replies
  • 0 likes

Netflix

Good eveningUnable to connect to Netflix with my XiOne. It tries but fails. Have checked connection, rebooted tv box, rebooted modem. To no avail.I can connect with the Netflix app on my phone ok just not through XiOne.Anybody else failing?ThnxBill  ...

Biollw by I'm a senior advisor
  • 1675 Views
  • 12 replies
  • 0 likes

Remote Pairing

Is there a code that will work for jbl 700 Soundbar that will turn it on and off.All the jbl codes i have tried only control sound and mute       ***Edited Labels***

Mcrobbw by I've been around
  • 382 Views
  • 1 replies
  • 0 likes

Log out of all 3rd party apps?

Just wondering if anyone knows a way to log out of all 3rd party apps at once? I AirBnB my basement apartment and would love a quick way to make sure a previous renter is logged out of any apps (Netflix, Prime Video, etc) without having to open each ...

pjreid by I've been here awhile
  • 458 Views
  • 3 replies
  • 0 likes

How many can I select?

Hi all,   This may sound stupid but how MANY ‘favorite’ channels can I select in the ignite app? At times it appears to boot some channels out in an arbitrary manner. I’m using the app on my iPad iOS 16.4.1.  Thank you for your help.   Regards, Ciaoc...

Ciaochiao by I've been here awhile
  • 542 Views
  • 3 replies
  • 0 likes