Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 851 Views
  • 2 replies
  • 0 likes

Ignite shutting down

We continue to have connection issues with our ignite. I then attempted to hardwire to the internet modem, seemed to be ok for a few days and now it's dropping again and the screen just keeps going black. I had another ignite box so I swapped them ou...

Ignite app casting to Chromecast

We have been using the ignite app and casting to our TV through a Chromecast for quite some time, suddenly yesterday the app stopped allowing us to cast. We have 2 TVs and 2 chroemcasts and both are doing the same thing. Is anyone else having the sam...

Lorhac by I've been around
  • 283 Views
  • 1 replies
  • 0 likes

Resolved! Can I select a different language for each Ignite TV box?

I am going to have to switch to ignite as they will no longer service my standard cable internet/TV. I have a tenant that has his TV next box set to French Language, mine is in English.  With the Ignite tv box, can we still have the language set by e...

DB123 by I've been around
  • 921 Views
  • 2 replies
  • 0 likes

Resolved! Remote

Hello The right channel selector button on my remote no longer works. How can I get a replacement please?       ***Edited Labels***

Turn off Screensaver at Startup

Hi all,   I wanted to know how to turn on the TV and the box without turning on to the screensaver.   To give some color. We have a tv that we want to automatically turn on in the morning with a power timer, so both TV and the box is turned on at the...

aboyaci by I plan to stick around
  • 1498 Views
  • 5 replies
  • 0 likes

Ignite TV recordings - Outside of Canada

I wanted to find out if there is a way to watch recordings from remote locations, during travel. When we were in Europe I wanted to watch some of the sports events we had recorded. I was able to access Ignite TV page and see our recordings, however c...

Demirs by I've been here awhile
  • 1338 Views
  • 2 replies
  • 0 likes

Alexa - Echo Dot Compatibility

We changed to Rogers Ignite last night. Is the Echo Dot- Alexa compatible with this service. How can I connect them?   **Labels Added**    

LindaLinke by I've been here awhile
  • 911 Views
  • 2 replies
  • 0 likes

Option to remove or hide apps from Rogers Ignite platform?

I don't believe this feature exists, but I would like to advocate for it. While rogers apps can be locked, a child can become wise to the lock pin. If parents had the option to remove certain apps (or hide them from view), the temptation wouldn't be ...

Tokai85 by I've been around
  • 879 Views
  • 1 replies
  • 1 likes

No View of the Lobby

I recently switched from non-Ignite Rogers to Rogers Ignite - TV Only (my PVR was dying).  On the old system I could see the lobby of my building on channel 988.  Ignite doesn't seem to have a channel 988.  If I speak the command "Lobby camera" I get...

hrmckay by I plan to stick around
  • 2559 Views
  • 6 replies
  • 0 likes

YouTube App and lacking functionality

So, I have seen another post here about this issue, however I cannot reply to any posts within it. So…I have been battling with Rogers for over a year about this very simple issue. Numerous tickets have been opened, only to have them closed by some l...

Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 301 Views
  • 1 replies
  • 0 likes

Resolved! AppleTV Hangs at logo on Ignite TV Box

I just received a replacement unit, the XiOne-SC box which replaced by older Xi6-A unit (which worked flawlessly until it died). On my previous unit, I could use the AppleTV app not problem, but on my XiOne-SC box which is brand new from Rogers, the ...

msobkowicz by I've been here awhile
  • 1655 Views
  • 4 replies
  • 0 likes

Ignite TV with Anthem MRX740

I am just getting started with my new Ignite TV receiver.   To simplify the initial setup,  I started by plugging my Ignite TV box directly into my TV.  It works perfectly on all video settings.   Next step was to introduce my Anthem receiver into th...

Brmeeke by I've been here awhile
  • 1191 Views
  • 7 replies
  • 0 likes

Resolved! NFL Sunday Ticket 2023

Will Rogers be offering NFL Sunday Ticket for the 2023 season?   **Labels Added**

Pats1003 by I've been here awhile
  • 915 Views
  • 1 replies
  • 0 likes

Remote Battery Level

For about a month now, whenever I check the battery level, it shows exactly 39%, no more no less. I am using rechargeable batteries, and even when they are fully charged, it is always 39% I'm getting, when I do the check. Originally, with the non-rec...

pp171 by I plan to stick around
  • 2823 Views
  • 11 replies
  • 0 likes