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Forum Posts

Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?

Is it possible to have two Rogers routers  on one Rogers account/household?  Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devic...

Fishbowl56 by I've Been Around
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Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

XB6 Modem - Noisy?

Contemplating the jump to Ignite, but aside from the picture quality concerns I've seen here, I saw a reference to the XB6 modem using fans, and it being noisy.   My existing modem is passively cooled, so a noisy XB6 one would be a showstopper.   Any...

robtoe by I'm a Reliable Contributor
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Resolved! Wondering when adult content will be added to Ignite?

Greetings, the channel line up for Ignite seems to be getting smaller and smaller, now with the removal of the 4 video Stingray channels. I was wondering when adult content channels are going to be added as the service as been running over a year now...

Etocj by I've Been Here Awhile
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Resolved! Stingray Video Channels - How to turn screen off

Hello,    We just upgraded to Ignite TV. Very straight forward process.    My wife and I fall asleep to the Stingray Nature channel...been doing it since we bought the house in 2011.    I notice on the Ignite the Stingray channel shows the album and ...

Ignite TV and Airpods via Bluetooth - volume?

Finally upgraded to Ignite TV on the weekend.  Pretty good so far.  Noticed Bluetooth device support.   I paired my Airpod Pro's easily enough.     But I can not seem to adjust the volume.  The default when connected is on the high end of comfortable...

mackbig by I've Been Here Awhile
  • 1607 Views
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LG Smart TV Channel Guide

Hello All, I just bought an LG 75uhd85 4k TV.  I have the Ignite TV Service with the Xi6A Modem directly attached to the TV via a 8K (HDMI 2.1) cable. The sound runs through my SONY 7.1 receiver via Optical connection. I've set the video output on th...

daedwards14 by I've Been Here Awhile
  • 1309 Views
  • 3 replies
  • 1 likes

XR15 remote power on/off options

I've tried to search for a solution, however, I don't see any questions on this issue I am running into. On my Nextbox remote, I had the option of powering the nextbox, tv and receiver separately.  This was super convenient as I may not want my recei...

nbsinc by I've Been Around
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  • 3 replies
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Blocking offensive sites online

The parental control on the new Rogers ignite modem I have does not allow for blocking specific offensive sites. How can I do this and block vpns too?   *** Edited Labels ***

Adebaba1 by I Plan to Stick Around
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Resolved! Fox 1 Sports

Now if we want this channel we are being charged $7 a month and not even getting the actual channel. It's a bogus  makeshift that someone has put together, it has live sports and then reruns. If you go to the actual Fox1 Sports in the USA feed the sc...

danno100 by I Plan to Stick Around
  • 2441 Views
  • 14 replies
  • 1 likes

Can't Access a Few Crave Titles Through Ignite TV STB

This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.Two examples: Girl, and The Wolf of...

fgfgf by I Plan to Stick Around
  • 531 Views
  • 3 replies
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Ignite TV Box - “Sorry we are having issues...." error

Can’t get any channels, Netflix, saved programs, NOTHING!!! 3 dots forever them says “Sorry we are having issues, please try the program again. Still having trouble? You may have to try another program” Tried a restart and nothing   *Added Labels*

Jump to Live TV

Hi. Just got Ignite TV. Can’t figure out how I can quickly jump to live TV after I rewind. Universal remote had a ‘Live’ button but this one does not. Help. Thanks      ***Edited Labels***

Minka0316 by I've Been Around
  • 530 Views
  • 1 replies
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XR15 Remote Blinks Green Then Red

I am having problems with my Ignite TV remote (XR15).   I have 3 STB's and the other two remotes are quite responsive.  If I want channel 26 I can press 2 then 6 quickly after end ENTER key and it goes to 26.  But on the third remote when I press 2 t...

jm38712 by I Plan to Stick Around
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  • 5 replies
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Ignite TV home phone is not working no dial tone

hi, i have switched to ignite TV... tv and internet are working ok but the home phone is not working, there is no dial tone... have plugged the cordless phone in the phone #1 and reboot the hub accordingly, but the phone is not working and no dial to...

cwong by I Plan to Stick Around
  • 5640 Views
  • 13 replies
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Ignite TV Box Wont Power Up/Boot Up

followed the usual issues check list reset modem unplugged ignite tv box.  When plug in white light comes on and then usually the box will boot up.  Have 3 boxes and the 2 are fine and today the one box when unplugged and plugged in light comes on an...

Hansfre by I've Been Here Awhile
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  • 10 replies
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Resolved! New Ignite TV Customer, Green Square of Death

I just got Rogers Ignite TV and Internet 3 days ago.  I have 4 TV's, and I have been able to set up my Ignite boxes on all but 1 TV.  When I try on this Sony TV (purchased in 2007), I get a square green screen.  This is what I have tried so far:   Un...

Giraffee66 by I Plan to Stick Around
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  • 6 replies
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No RDS?

I switched to Ignite TV only because RDS was listed as an exchangeable channel in the “Popular” package ( as is RDS Info). Low and behold, only RDS Info is there in my screen, but both listed in the package description. What gives?

Ignite TV to a Projector

The Ignite boxes do not have separate audio. Is there a way to get audio to my receiver so I can hook up to my projector?   *Added Labels*

jeff0614 by I've Been Here Awhile
  • 2938 Views
  • 10 replies
  • 0 likes