Ignite TV™
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Resolved! Record new programmes in specific timeslot

How does one record a program marked "New" only in a specific timeslot?   For example, there are several programs per day marked "New" on one of the news channels.  They all have exactly the same title of "XYZ News".   If "New" recordings are selecte...

jpwells by I've been around
  • 940 Views
  • 2 replies
  • 0 likes

Error TVAPP-00282

Hi All, I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4). Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  Abou...

kevani by I plan to stick around
  • 1052 Views
  • 5 replies
  • 0 likes

Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
  • 573 Views
  • 1 replies
  • 0 likes

Resolved! Weak signal at ignite tv box

My ignite tv box won’t consistently connect to my pod, instead it reverts back to gateway for weak signal. Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the t...

stoneball by I plan to stick around
  • 3033 Views
  • 10 replies
  • 0 likes

Rogers Ignite Remote

Hello, 2 of my Ignite remotes have stopped functioning properly and I’ve tried all troubleshooting and pairing steps. How can I go about requesting replacements? Thanks.     ***Edited Labels***

kdee10 by I've been around
  • 1899 Views
  • 3 replies
  • 0 likes

ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm an enthusiast
  • 1941 Views
  • 7 replies
  • 0 likes

Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've been around
  • 2489 Views
  • 6 replies
  • 1 likes

Ignite TV PVR recording random movies

So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list.  We did not choose to record these.  It has happened twice now.  How is this happening?

RyeEncoke by I plan to stick around
  • 504 Views
  • 3 replies
  • 0 likes

Resolved! Changing Flex Channels on 3 TVs

ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3?       ***Edited Labels***

hiho by I'm an enthusiast
  • 1052 Views
  • 4 replies
  • 0 likes

Ignite TV Box - Poor WiFi signal at times

I have had terrible wifi issues with my Ignite tv. Always freezes and cuts out. The old style cable boxes never had these issues. I have called into your service techs with no luck resolving the issue. I am sitting here watching a black screen. No pi...

jayfan59 by I've been here awhile
  • 457 Views
  • 2 replies
  • 0 likes

Netflix app expanding 4:3 programs to full-screen

A Netflix 4:3 program watched on the app through Ignite expands to full-screen. If I watch Netflix through the Smart TV app, it does not do this, so I don't believe it's any setting for the TV, but rather the Ignite box. (Yes I know, I could just wat...

Jeremy_K by I plan to stick around
  • 10598 Views
  • 29 replies
  • 3 likes

Question about Ignite and Mesh routers

I currently have a setup where I have digital cable, three cable boxes, Home Phone, and cable modem in bridge mode that is connected to a Mesh router.    I am being offered Rogers Ignite with three Entertainment boxes for each of the TVs.     I am th...

geddo by I plan to stick around
  • 1645 Views
  • 2 replies
  • 0 likes

ignite channel Info

k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is https://www.rogers.com/bundles/offers Technical ErrorSorry theres a problem on our end. Thanks for your patience while we work to fix it. P...

hiho by I'm an enthusiast
  • 986 Views
  • 6 replies
  • 0 likes

Resolved! Netflix

My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working     ***Edited Labels***

Evestef1 by I've been here awhile
  • 1419 Views
  • 2 replies
  • 0 likes

Resolved! ignite tv webpage

all of a sudden it wont load, just sits here forever:       ***Edited Labels***

Screenshot 2023-10-20 173622.png
aharkies by I plan to stick around
  • 1538 Views
  • 2 replies
  • 0 likes