Ignite TV™
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Resolved! What is the newest generation of TV box for Ignite?

My girlfriend just moved her Rogers Ignite TV to my place, but she's had Ignite since it first launched.  I know there have been multiple generations of wireless modem ... but I cannot find out if there have been generational upgrades to the TV box. ...

Lyphe416 by I Plan to Stick Around
  • 2191 Views
  • 2 replies
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Resolved! No Access to 4K Content on Ignite TV

No access to Stingray Now 4K & Stingray Festival 4K   I recently subscribed to the Ignite TV popular package which includes the 4K channels. But I only seems to have access to the Sportsnet & TSN 4k channels. Stingray Now 4K & Stingray Festival 4K ap...

skadriancor by I've Been Here Awhile
  • 12931 Views
  • 28 replies
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OnDemand Search Needs an Update

The Search function in OnDemand should permit multiple filters.  I'd like to be able to type in Comedy+Mystery and get a list of shows and movies that meet BOTH those criteria.  Instead you would only get "nothing found" because no show name has both...

RedMarvel by I Plan to Stick Around
  • 225 Views
  • 1 replies
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When will Rogers make an Ignite TV app for Apple TV

Its very annoying that I need to pay $10 a month for another Smartstream box when I already own an Apple TV and would prefer to use that device. Bell Fibe TV has had an Apple TV app for a few years already, when can we expect Rogers to pay some engin...

ssfsf by I've Been Here Awhile
  • 4698 Views
  • 4 replies
  • 2 likes

Resolved! Factory Reset Ignite TV set top box Xi6-T

After receiving our new Smartstream device, during setup I allowed the device to control my A/V receiver. Unfortunately, while using the box I am no longer able to change any settings on the receiver and the audio setting it is stuck in produces only...

tesak by I've Been Here Awhile
  • 2526 Views
  • 7 replies
  • 0 likes

Rogers ignite Connectivity Issues

Purchased Rogers ignite internet package couple of months back. Since then very disappointed with overall service. Internet keeps dropping, after restarting white light turns red in 2-3 mins and connectivity lost. In last 2 months restarted almost 15...

Rifad12 by I've Been Around
  • 276 Views
  • 1 replies
  • 0 likes

Resolved! Ignite phone and home alarm system

We got Ignite bundle installed last month. Rogers technician came home to setup Ignite internet router, Ignite TV box and phone. Our phone dmark point is in the basement near the electrical panel and that is where previous Rogers home phone box was m...

rookie8155 by I Plan to Stick Around
  • 6801 Views
  • 25 replies
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Resolved! Netflix not in 1080 HD

I've had an issue in the last month or so where when I watch Netflix through my IgniteTV, I cannot see full HD quality. Not 4k, but 1080. I would say at best it's 720, maybe even 540.When watching any movie now, I am watching Netflix through my PS4 a...

Mcmac80 by I've Been Here Awhile
  • 1583 Views
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Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've Been Here Awhile
  • 2055 Views
  • 9 replies
  • 1 likes

Ignite TV on Laptop with low bandwith internet service

It is great being able to watch many channels at ignitetv.rogers.com on a browser.    However, whereas Amazon Prime, Netflix, Disney and YouTube all work well with low bandwith DSL service, IgniteTV looks horrible.  It disconnects briefly but often a...

deansj by I've Been Here Awhile
  • 450 Views
  • 4 replies
  • 0 likes

Unauthorized movie purchase

Today, I discovered a movie purchase charged to my account on November 27, 2021 at 8:53 pm. I called Rogers but told it had been authorized by my pin. But I never set a pin. Furthermore, the movie is a horror film which I have no interest in. No one ...

Two types of audio loss on two boxes

We moved to IgniteTV in January and things have been good until recently and we started to experience some audio losses on both our IgniteTV boxes.   On one of the boxes, when watching recorded content, we sometimes lose audio altogether. The fix for...

chank by I Plan to Stick Around
  • 395 Views
  • 6 replies
  • 0 likes

Accessing Ignite TV While in the U.S

I am in the US and cannot use Ignite TV even with a VPN. What seems to be the problem?We have a friend who can get all of their Bell programs. It seems to me that Rogers is a poor choice.   **Labels Added**    

gcg by I've Been Here Awhile
  • 2115 Views
  • 7 replies
  • 2 likes

We can't record series from Global channel 3

I went to the Guide, Channel 3 Global / next Tuesday / 8pm / to record series = 9-1-1- and NCIS HawaiiWent to the record  Options= / All Episodes / New Episodes Only / Channel= GLOB Only (the rest of menu I left as is) / Confirm / YOUR recoding is se...

M_Dal by I've Been Here Awhile
  • 503 Views
  • 4 replies
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Rogers cable coming to Kemptville?

Wondering if Rogers has plans to to expand its cable services to Kemptville anytime soon. Paying through the nose for currently unreliable service from another Internet/TV bundle provider. Thanks   **Labels Edited**    

KempRay by I've Been Around
  • 242 Views
  • 1 replies
  • 0 likes