I got my ignite tv back in November 2019. The ignite TV package definitely has more features than the previous Rogers TV with the old PVR. The ignite TV/internet is also much faster.
However, one major drawback is the inferior and cheap looking remote control that comes with the Ignite TV.
The most annoying feature is the middle navigation buttons that are one-piece design instead of individual buttons.
You better have strong fingers to press the buttons to navigate with the remote and if you use it long enough your fingers will get worn down. If you're old you will struggle with the remote. If you're a woman with long and nicely manicured finger nails, you'll likely ruin your nails.
That's too bad because the ignite TV is very good product but Roger's has gone cheap with the remote control.
Also, if you use the rewind/fast forward buttons, it's very difficult to find the exact instant where you want to stop.
The button response is delayed.
Rogers should provide the old remote controls because they were way way superior in performance and dump the new one which is mediocre at best.
Yeah, the buttons on the Ignite XR15 remote are rather stiff but they do "break in" and will become easier to press after a bit of use.
Also, the "Info" button is the round "( i )" button, located above the "3"
Other non-intuitive keys are the "Pg ^" and "Pg v" buttons, located to the right of the Rogers (Menu) button, which are used to "skip ahead" or "skip backwards", and you can reprogram your Ignite set-top box so that these buttons skip ahead 30 seconds and skip backwards 15 seconds rather than the default of 5 minutes.