Samsung Galaxy S8 / S8+ Reservation numbers / Questions

[Meowmix]

Hey everyone!!

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

***Edited Labels***

[Meowmix]

Hello @wpd1

Exactly. The only way u will see the color is getting clear TPU case or bumper only.

At the end of the day many don't leave their phones without cases.

[Meowmix]

Hello @RAwhite1987

Agreed. Although I love Otterbox, i won't be getting it for the S8+. I'll be using my Spigen cases or the LED view case ( when I can get it).

[cez]

I have the clear ultra hybrid case with mint colour bumper from spigen on my s6 edge and I've dropped this phone numerous time around the house and a few outside. Thankfully it never broke. I've already ordered the same case for my s8.
I've never bought an otterbox for any of my phones

[Meowmix]

Hello @cez

When I had the iPhone 7 Plus and the S7 edge I got the Otterbox cases but it was to bulky and didn't enjoy the phone look at all. So i stayed with Spigen and used their cases.

[wpd1]

Agree, not much point in buying a sleek phone just to put it in a brick. That's just me though, everyone's different.

[Meowmix]

Hello @wpd1

Agreed. That's how I am. I like the Spigen cases as they are thin and also nice and good touch vs the Otterbox cases which are bulky but give alot more protection

[RAwhite1987]

I once tripped up on a curb and launched my phone off a brick wall with an Otterbox.

Otterbox and phone were virtually untouched.

[Meowmix]

Hello @RAwhite1987

I threw my iPhone 7 Plus across my store onto a wall, the case got scratched a bit but nothing else broke.. They are made for tough torrain and rough situations but bulky though.

[wpd1]

A good screen protector and a good sleek case is all I need. Anything more and it takes away from the phone's purpose. I don't know what people are doing with their phones that requires it to be wrapped in a brick. Accidents happens I know (I've dropped my phone as well) but the Spigen cases I use have always protected it perfectly. If I had to use an Otterbox, I would not have a phone. Planning for the worse case scenario would take away all enjoyment of having the device. But, that's just me.

[Meowmix]

Hello @wpd1

Most likely the ones that use the Otterbox are likely to drop their phone and scared of it breaking and many construction worker, building maintenance workers and such in that industry use those cases for protection. Now the Otterbox offers protection but for us that want to show off the device and or color it's best for a case which shows that.

As for a screen protector, i might purchase a Zagg one when it comes out but I don't know how it will work as i doubt they will have the privacy / glass one.

[tierackk]

Meowmix, if you had to guess...What number would be the start of the second batch?

[Meowmix]

Hello @tierackk

It all depends on the inventory. Sometime it could be within the hundreds and some within thousands.

Since Samsung has given the green light for pre orders to be released ON April 17th it could mean all pre orders will come out BUT it all depends on inventory. No one knows here what can happen

[wpd1]

For it's part, Samsung has already stated that there WILL NOT be any supply constraints. Since the release changed from 21 to 17 Apr (for preorders at least) , this would provide some evidence of having adequate supply. Have yet to hear word if preorders are coming in below, at or above expectations.

[Meowmix]

Hello @wpd1

That is correct but the user was asking at what number if any clue would the second batch come but no one knows. Do remember that the given April 17th until the 21st yes is for pre orders but if u are on a high number and u don't get urs within that time frame, u will have to wait.

They only did this as LG is releasing their pre orders a week before launch as well ( couple of days in some cases). So Samsung wanted to do this as well. Also the Samsung head did state they have millions of devices ready for launch. Just haven't given any numbers to which locations get more or less.

I am certain most if not all reservations and pre orders will be sent out within that week.

[wpd1]

There's an article on Mobile syrup regarding Rogers releasing the S8 to preorders by April 11! As well, it says Rogers is adding a $100 Visa card to sweetin the offer.

Can someone from Rogers confirm /deny the Mobile Syrup assertions?

[Meowmix]

Hello @wpd1

That date is incorrect. I spoke to Ian via email and he said that he tried to edit it but it won't go through. It was a mistake on his end. The date is still the 17th.

As for the visa card. " you have to purchase the device online in order to qualify for that. It states that on the Rogers website and here

"Finally, to sweeten the offer, Rogers is also giving “$100 bonus Visa Prepaid Card upon online purchase, activation, or upgrade on select 2-year plans.”"

[AccordXTC]

@Meowmix so that means for myself I am upgrading and reserved a device online and will pick up in the store. Does that count to get the $100 visa card?

[Meowmix]

Hello @AccordXTC

If you reserve the device on the reservation system and pick it up in store, then no u do not qualify for this.

If you picked the " Pay not get it faster" option and it worked, that is when u get the $100 visa card only.

[RAwhite1987]

That's stupid. I tried for days to buy it online and got told BY ROGERS that I had no choice but to reserve and pick up in store.

Their website glitched for a few days which only permitted pick up in store. This explains the glitch.

[Meowmix]

Hello @RAwhite1987

Yes i agree. This has been a issue for months now and i dont know why this is happening.

[X_x__SnAkE__x_X]

I had exact same problem cant preorder have to go through store cause website wont show data which i do have. I called and talked to 6 different rogers people for 30 mins each and got nowhere. this is really frustrating and i order 3 phones a yr.