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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

I hope so too!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

barbas
I plan to stick around

Sorry to ask here but I can find the new topic tab.  I have a samsung s5 to upgrade to s8 rogers ask me to loose my plan and get a new ( very expensive ) one, now my question ... can i buy the phone and use the same sim card on the nw one? Just sweep the card and keep use it? thanks. thanks.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @barbas

For security reasons please remove you email address. This is for spam reasons.

Second yes u can! U can buy it outright and use ur current sim card without change of plans.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@Meowmix I am number 258. I assume that is a good thing?

Sorry for all the questions I have never done this before, usually I get a phone a few months after it is out. 

I got the Galaxy S8+ Grey by the way 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

barbas
I plan to stick around
Sorry for the email info, and thanks for answer my question

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Not bad! That's a good number still!. U should get it if not the first batch, then the second one but I have a feeling u will get it at launch!

I am #1 for the Black S8+ 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
Want to trade? hahaha kidding.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @barbas

You are welcome! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Haha if only it was that easy! Actually I saw the Orchard Gray on person and the color to me looked a bit purple haha. So no thanks:p

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
I am getting an otterbox so I don't care if it's Barney purple lol.

As long as I can take it onboard an aircraft I should be good 😉

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Lol that's good! I'm sure u will be able to!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I plan to stick around

@Meowmix wrote:
Hello @RAwhite1987

Haha if only it was that easy! Actually I saw the Orchard Gray on person and the color to me looked a bit purple haha. So no thanks:p

@Meowmix exactly why I chose gray because of the purple. I also read/watched reviews saying it turns to either pruple/blue/gray, depending on the lighting. 

 

#1 for the S8 gray! April 17 can't come soon enough! Smiley LOL

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

@cez, Yeah, that's exactly why I chose Orchid Grey as well - It's a unique colour. Got tired of black everyone has (black is still great, but I've had many of them and want something different this time around).

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I plan to stick around
@sabesh I was hoping there was a white colour option for the s8 but since there's none I chose the gray instead. Not really a fan of black, though my s1 & s2 phones were black back in the day

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @cez @sabesh

I wanted the silver one or coral blue. Unfortunately we won't get those colors for months later so I picked the black one instead.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
That makes two of us. I wanted Coral Blue (which is similar to my current S6 which is blue).

Barney purple it is. 😉

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@Meowmix

So I got the lg g6 (which I'll sell once I get my s8 hehe) and just wanted to say, it's VERY nice! Big screen on a small form factor. Can't wait for the s8 even more now!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @RAwhite1987

" Barney Purple "  That's funny haha.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

It will be very similar to that one!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I plan to stick around
Yeah, I wanted the silver. Considered the gray but took black when many of the hands on reviews suggested that it was very feminine.

Oddly enough, really doesn't matter because with all having a black bezel, which I don't like, you won't see any colour variations once you put a case on, unless you use a clear case or no case at all.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
That is my thinking. Colour doesn't matter because you won't see it in an otterbox.