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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 33167 Views
  • 4 replies
  • 9 likes

Resolved! slow wifi

so i believe its been the past 4-5 months that i have been having a problem with my wifi. there are 3 people in my house that use the wifi at the same time and in december january and february there was really no problem at all with speed but i start...

rileylycnh by I've been around
  • 51137 Views
  • 96 replies
  • 0 likes

Resolved! Flex Channels, how long does it take?

Just got igniteTV installed today and I’ve updated the flex channels using the online feature. It said the changes were process successfully but the channel are still not available. How long does it take for the change to update on my ignite box?Also...

Flame by I've been around
  • 8222 Views
  • 2 replies
  • 1 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I plan to stick around
  • 4313 Views
  • 2 replies
  • 0 likes

RCS outage?

My wife, mother and sister are all with Rogers. We use Android Messages' "Enhanced Features" (RCS) to communicate with each other and a group chat. Since yesterday the RCS features are nonfunctional. Is there an RCS outage on Rogers? Has anyone else ...

Rogers Smart Auto

Just got an add about this on my phone. (link on the front page of the rogers site now too)http://www.rogers.com/consumer/wireless/smart-drive?icid=ba-hphb1con-hrcwrls-010117118   Many vehicles now you can get 'smart' connected.. where they have wifi...

Gdkitty by Resident Expert
  • 16686 Views
  • 36 replies
  • 2 likes

Resolved! Text messages not sending ?

Hi !I was just wondering what was wrong with my phone and how to fix the text messaging system. Every once in awhile my phone suddenly stops sending my messages, however, I can still receive texts.Sometimes I just wait it out but it takes days and it...

xicatherine by I've been here awhile
  • 83103 Views
  • 21 replies
  • 1 likes

Marshmallow visual voicemail

So android's latest OS marshmallow is finally getting native visual voicemail support.   http://www.androidpolice.com/2015/07/15/android-m-feature-spotlight-android-m-will-have-proper-visual-voicemail-support-in-the-dialer/   http://www.theverge.com/...

supervillain by I plan to stick around
  • 21162 Views
  • 78 replies
  • 0 likes

Q10 v10.2.1 Delete Sync CONTACTS

I want to delete the CONTACTS from my handheld that I routinely sync with a stand alone instance of MS OUTLOOK.  I don't want to wipe my handheld to do this. I am using the most recent versions of BB Q10OS and LINK. Suggestions welcomed.

JeCo by I'm here a lot
  • 4484 Views
  • 6 replies
  • 0 likes

Resolved! Connecting my Samsung 10 to TV with an Adapter to watch Ignite TV

I purchased a Insignia USB Type C to HDMI Adapter to watch Ignite TV in my shop but it doesn't work when connecting my 10+.  It will connect but once I am on a channel and hit the watch button it doesn't work and asks me to disconnect any external de...

KDT1 by I've been around
  • 2090 Views
  • 2 replies
  • 0 likes

Resolved! Samsung Tab S2 Update

I'm looking at the Rogers firmware update page and it shows that there's an update for Samsung Tab S2 with Now Available January Security Patch but yet my S2 can't download it.   *** Added Labels ***

goedhard by I plan to stick around
  • 2325 Views
  • 3 replies
  • 0 likes

P30 Pro Breathing Crystal

Does anyone know where I can get this colour? No Rogers I’ve checked has it nor does customer service.   *Added Labels*

DenisN by I've been around
  • 1387 Views
  • 1 replies
  • 0 likes

Wilder vs. Ortiz II Live

  Wilder vs. Ortiz II Live LIVE: Saturday, November 23rd 8:00PM (ET)   Reigning heavyweight world champion Deontay "The Bronze Bomber'' Wilder takes on his most dangerous challenger as he defends his WBC title in a rematch against once-beaten Cuban ...

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BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2

    BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2 LIVE: Saturday, November 16th  9:00PM (ET)   Bare Knuckle Fighting Championship returns with BKFC 9, featuring the rematch of April’s “The Fight of the Year” between former UFC star Artem Lobov and Jason Kni...

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Huawei P20 Pro- no data despite saying connected

Need help!For the past couple days my phone won't connect to data despite it saying I AM connected.Contacted Rogers and the data connectivity in my area is perfect with no issues.Has anyone had this issue with a Huawei?   *Added Labels*

Tunger by I've been around
  • 1373 Views
  • 1 replies
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Resolved! Two questions: (1) how do I set up 5G? (2) what does flashing white light on the wifi pods mean?

(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?(2) wifi pods have been flashing all morning. So far as I know, they don...

Issues with Stingray Music Channels (Graphics Late)

There is an issue with the graphics that accompany the music on the Stingray Music Channels. The music for a new song starts, but the graphics are about 5-20 seconds “behind” the music. To clarify, a new song will start playing, but the appropriate g...

57 by Resident Expert
  • 8343 Views
  • 18 replies
  • 0 likes

Resolved! Reset wifi password does not work

I need help with wifi . I reset password and it works for phone but not laptops ...it is using old password ???   *** Edited Labels *** 

Lokos by I've been around
  • 4307 Views
  • 4 replies
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Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've been here awhile
  • 26480 Views
  • 32 replies
  • 0 likes