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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34800 Views
  • 4 replies
  • 9 likes

NHL gamecentre "Media error: video not available"

Trying to use gamecenter on my PC, this occurs with both Microsoft edge and chrome browser. I get the error message "media error: video not available" after logging in and trying to select any game to play. Usually once it happens, I cant use gamecen...

Bwastalos by I've been around
  • 11511 Views
  • 21 replies
  • 0 likes

Resolved! Worry-free data management

what is Worry-free data management option, recently appeared in my account.   *Edited Labels*

Enfo by I've been around
  • 16915 Views
  • 28 replies
  • 0 likes

Resolved! NBC Sports Channel

Any chance we will have NBCSPORT in Rogers channel lineup?      **Labels Added**

TK-STAR GPS Tracker

So I purchased this cheap Chinese device and I went to Rogers to find out what it needed for a sim and plan.  Well over the counter had no idea and I was clear it needed SMS and Call Data. The device works by phoning or texting the number and it ping...

KCinToronto by I plan to stick around
  • 4131 Views
  • 2 replies
  • 0 likes

Resolved! Super Bowl in 4K

I can not believe in this day and age that TSN is not broadcasting the super bowl in 4k here in Canada at least not on Roger's, correct me if I am wrong   *Added Labels*

Biollw by I'm a senior advisor
  • 2906 Views
  • 1 replies
  • 0 likes

Resolved! View Pay As You Go minutes remaining?

Hello! I'm new to Pay As You Go and I'm finding some aspects of the website confusing and wondering if someone can help me clear it up.  I'm on the $100 Pay As You Go unlimited texting plan and as I understand it I have 100 minutes of talk time for t...

Mjensen71 by I've been here awhile
  • 37997 Views
  • 40 replies
  • 0 likes

Unable to roam outside Quebec

Consistent issue as soon as I leave the province. 5 bars but no network connection. My iPad has no issues. But my Galaxy s5 is where the problem lies. What's frustrating is being charged for roaming on the s5 but not being able to use it. I can make ...

bdavids by I've been around
  • 2148 Views
  • 1 replies
  • 0 likes

Resolved! If I sell my iPhone do I give them the sim card?

If I sell my iPhone 4s am I supposed to give them the simcard too?  I dont need it because I got a new one for iPhone 6 but just dont know if the sim card will like give them access to my phone plan and stuff or how that works?  I know it's deactivat...

Stroops by I've been here awhile
  • 9376 Views
  • 9 replies
  • 0 likes

Packet Loss on throttled data

Hi i noticed that I am receiving 34% packet Loss on my throttled data with Rogers in my home area and I'm wondering if I can get the tower in my area checked to make sure it's working properly   ***Added Labels***

Resolved! Searching with Ignite TV remote

I recently switched to Ignite TV.  Previously, I was able to conduct searches in the Guide using the Day of Week option (the B button on the remote).   For example, If it was currently Monday, I could quickly switch to another day of the week and loo...

Spaniel by I've been here awhile
  • 8296 Views
  • 2 replies
  • 2 likes

UFC 246: McGregor vs. Cerrone Live

Hi Community,   He's back! Irish superstar Conor McGregor makes his return to the Octagon on January 18, and he's kicking off 2020 with a welterweight showdown against the man with the most wins in UFC history, Donald "Cowboy" Cerrone. Returning to a...

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Nextbox 4K PVR might look best with 1080i output!

Hi folks, Not sure about the HD PVR as I haven't confirmed its settings, but on the Nextbox 4K, the single best thing I did to improve video quality was: Go to Settings, then Appearance and pick 1080i HDTV output, hitting Continue when prompted. Now,...

LSTA by I plan to stick around
  • 14066 Views
  • 29 replies
  • 0 likes

Pay As You Go - Expiry Date

I have a question about the balance expiry date on my Pay As You Go account balance. I currently have an account balance of $0 & I don't plan on topping up in the near future (out of town), but I'd like to retain the number for future. The balance ex...

TFAM by I've been here awhile
  • 10181 Views
  • 8 replies
  • 0 likes

Resolved! slow wifi

so i believe its been the past 4-5 months that i have been having a problem with my wifi. there are 3 people in my house that use the wifi at the same time and in december january and february there was really no problem at all with speed but i start...

rileylycnh by I've been around
  • 59409 Views
  • 96 replies
  • 0 likes

Resolved! Flex Channels, how long does it take?

Just got igniteTV installed today and I’ve updated the flex channels using the online feature. It said the changes were process successfully but the channel are still not available. How long does it take for the change to update on my ignite box?Also...

Flame by I've been around
  • 8944 Views
  • 2 replies
  • 1 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I plan to stick around
  • 5190 Views
  • 2 replies
  • 0 likes

RCS outage?

My wife, mother and sister are all with Rogers. We use Android Messages' "Enhanced Features" (RCS) to communicate with each other and a group chat. Since yesterday the RCS features are nonfunctional. Is there an RCS outage on Rogers? Has anyone else ...

Rogers Smart Auto

Just got an add about this on my phone. (link on the front page of the rogers site now too)http://www.rogers.com/consumer/wireless/smart-drive?icid=ba-hphb1con-hrcwrls-010117118   Many vehicles now you can get 'smart' connected.. where they have wifi...

Gdkitty by Resident Expert
  • 19763 Views
  • 36 replies
  • 2 likes