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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32139 Views
  • 4 replies
  • 9 likes

U.S roaming for for people who go for 3 months at a time

when the 2 of us go to the U.S for 3 months -it becomes very costly to roam.$40. X2 X3= $240.00 + many times we might not even use more that 5 minutes-but we need to cover ourselves in case we get calls from home.  I saw that Wind Mobile offers  unli...

alpuma by I'm here a lot
  • 5710 Views
  • 7 replies
  • 0 likes

Resolved! 5G, 4G and 3G LTE

So right now am on my way to Surrey on the trans Canada hwy though Merritt. Not bad cell service tho for the passed three days in Vernon bc it's been switching from 3g and LTE, why don't I get 4g? Also when will Rogers announce 5g service?         **...

cafekief by I'm an enthusiast
  • 7796 Views
  • 9 replies
  • 0 likes

Back-to-School Offers

  Rogers discounts unlimited internet plans for back-to-school, offers 6-months free Netflix   https://mobilesyrup.com/2018/08/09/rogers-2018-back-to-school-internet-wireless-free-netflix/       ***Edited Labels***

Datalink by Resident Expert
  • 4554 Views
  • 1 replies
  • 0 likes

Random Cell deadzones in Durham

I've noticed with my Rogers cell phone and others (my friends and family) that there seem to be wireless dead zones throughout Durham (Pickering - Whitby) . Now to be fair they aren't usually completely dead. You get very very poor reception. I've se...

Khicken by I'm a regular
  • 5231 Views
  • 6 replies
  • 0 likes

Account access is suspiciously unavailable when nearing data limit

Has anyone else noticed issues with accessing account information when nearing data limit?I have noticed that whenever I know I am reaching my data limit and attempt to check My Rogers so i dont go over, there is always a problem with the system gain...

Semyr by I've been here awhile
  • 3228 Views
  • 4 replies
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Resolved! Turning Off Call Forwarding in Online Manager

I have a number selected in Forward My Friends & Family Calls.  I now wish to turn it off - but how???  I must be missing something.  Thanks     ***edited labels***

mkam by I've been around
  • 13640 Views
  • 8 replies
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Resolved! $100 voucher discontinued?

I went into the store yesterday to purchase a $100 voucher for our Android phone for next year.   The store person told me that that program that lets you make one purchase to last a year is now discontinued.  However, for $180, he said I could purch...

Shagedorn by I plan to stick around
  • 17588 Views
  • 85 replies
  • 0 likes

VoLTE / WiFi Calling on Unlocked BlackBerry KEY2

Hello,I have eagerly been awaiting the BlackBerry KEY2. Although I originally had planned to purchase my device from Rogers, to my disappointment the Silver version is not being offered. I really dislike the all Black unit.I am now looking at buying ...

Resolved! Text messages not received from one contact

My wife has a Blackberry Q10. She receives text messages from all contacts but one. For that one person, if she starts to draft a message to that contact suddenly all the texts that this contact sent her appear. But they will not appear until she sta...

danco1000 by I've been here awhile
  • 41451 Views
  • 27 replies
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Rogers-ext implementation is horrible

Thought this would be good and its simply a disaster for me because Rogers-ext comes in and out at my house. I get several texts a day telling me about this wonderful New service and jump from the old crappy Rogers signal to 4 bars of Roger-ext back ...

Rayg by I plan to stick around
  • 13309 Views
  • 28 replies
  • 0 likes

Resolved! Hitron CGN3, Xbox and NAT

Hi, I recently moved to Rogers, and am now the proud renter of a Hitron CGN3.   However, I am unable to set it up such that I can have 2 xbox 360s with 'open' NATs.   With my previous Bell Aliant modem, I set the uPNP setting on, had both of the xbox...

NB_Steve by I've been here awhile
  • 34049 Views
  • 27 replies
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Resolved! Call Forwarding Pay Per Use

I don't have Call Forwarding set up on my plan as a calling feature, but I would like to make use of this service temporarily.  It says online that the cost is 95c / per use with a monthly cap of $4.95.  Does this mean that the charge is incurred per...

avt by I've been around
  • 2710 Views
  • 1 replies
  • 0 likes

Nextbox 3.0 PVR Skips: Recorded Playback Only

Hi all,   I'm just looking to see if anyone else has this issue as I have exchanged my NextBox 3.0 PVR once already and continue to have this same problem on all TVs and cable outlets in my home, so I am assuming it is a software issue with the boxes...

Any and ALL payments on MYROGERS defaulting to one account

I've been having issues since February. Any time I pay a bill on MYROGERS, even when I make sure I'm paying my wireless bill, the payment automatically defaults to my cable bill. I ended up with over $400 credit balance on my cable bill and, in the m...

Resolved! Reading voicemal

Home phone voicemail from the other country       ***Edited Labels***

nkhavary by I've been around
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  • 1 replies
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Resolved! Emails sit forever in Outbox and never get sent?

when i now reply to an email, all that happens is that it goes to the outbox on my email client on my BB Passport and the little clock icon shows up....and it never gets sent.   why? has there been a recent update or something changed on my Passport ...

JVRudnick by I'm here a lot
  • 5982 Views
  • 3 replies
  • 0 likes

Resolved! Blackberry Motion

Will Rogers carry the BlackBerry Motion?  If so, is there a time frame?         ***Edited Labels***

JerryY by I plan to stick around
  • 16831 Views
  • 74 replies
  • 1 likes

Resolved! 8642HD really SLOW - is this normal?

Hi there, I'm new to rogers. Just got the NextBox 8642HD.    It's been a slow learning curve, and as such i've accepted it's SLOW repsonce times, but after a couple months of use, I can't take it any more.   Is it normal for the cable box to be SO SL...

cdpage by I've been here awhile
  • 15258 Views
  • 70 replies
  • 1 likes

new My Rogers login December 4, 2017

I contemplated putting this in the thread on sign in to the forum, as it is related, or any other MyRogers login thread, but this is a major change in how the login operates and I thought maybe it would make sense to stand alone.   I have no doubt th...

BS by I'm a senior advisor
  • 6742 Views
  • 10 replies
  • 0 likes